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Crabtree Lexus of New Haven

East Haven, CT

4.7
405 Reviews

655 Main Street

East Haven, CT

06512

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Showing 405 reviews

December 30, 2020

The showroom and service area were spotless! I saw two cleaners in the one hour period that I was there continually clean the coffee area ,windows, bathrooms etc. Customer service was punctual and profess More

by dschioppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rowe-don"t know intake person or mechanic's name.
December 30, 2020

Everyone is always kind and courteous. They are ready to assist and explain needed work and or repairs. They have been quick to offer a "loaner" when needed. More

by andrenancyhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena and Tania in service dept.
December 15, 2020

The most professional car dealer and service I have ever experienced in my 69 years. I totally trust your recommendations and recommend you to all my friends. More

by Richpattre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena, Todd
December 15, 2020

Rob is by far one of the most personable and professional automotive sales professionals I have worked with. ***** 5 STAR Service and parts have been excellent over many years and Lexus vehicles I have pur More

by John Gargano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Semack
December 09, 2020

McDermott Lexus is an amazing dealership Salesperson (Tony Z) sales manager (Kamron Moody) and the Service Desk and Techs are always fair and accommodating! I have bought several cars from this deale More

by Michael.Gantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Z and Kamron Moody
December 08, 2020

As usual, l’m very satisfied with the service experience! My next new car purchase will also be a Lexus. Thanks again for all of your help! More

by Mandyact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name.
December 05, 2020

What a great experience! Nothing like I thought it would be. My sales agent David White was amazing. His knowledge and willingness to help me get a good deal was unexampled! I will definitely be recommendi More

by Stevelouyakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David White and Jack
December 04, 2020

No issues. In and out of service area quick. Everyone was friendly and helpful. Everyone was wearing masks properly and used antibacterial wipes.~ thank goodness I am have compromised immune system and More

by dlincavicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena
December 03, 2020

I always receive prompt and courteous service from this Dealership. The quality of the work being done is always excellent with never any hidden charges. More

by Maizy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
November 27, 2020

Always prompt, courteous and friendly. I wouldn't go anywhere else for service! This is the 3rd vehicle I have personally bought and have serviced there regularly. I have referred several family membe More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Vallejo
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