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Crabtree Lexus of New Haven

East Haven, CT

4.7
405 Reviews

655 Main Street

East Haven, CT

06512

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Showing 405 reviews

April 22, 2021

Very Good Service Joe Cetta was very good in explaining everything I needed to know about my car. will be coming back for all my service needs. More

by cvereen105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cetta
April 14, 2021

Everything about Lexus service is great I have never had any complaints. This is my second Lexus.. love it & would highly recommend Lexus to others More

by karenscialabba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Robin, Aubrey are all excellent, informative & friendly
April 07, 2021

It’s always a pleasure working with the team at McDermott Lexus service. Tanya was quick, concise and transparent as she advised me on my key issue. If only all the service teams could be as great! More

by Cjh61776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya
March 31, 2021

Everyone at the dealership is very nice & accommodating. They get the service done very quickly & professionally. I recently had a recall & it was taken care of promptly. More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aubry,Tod
March 28, 2021

Always EXCELLENT service! Easy in and out, loaner is great! Staff is friendly and professional and I really enjoy my experience every time! Great job! More

by Kelly Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember women not Tanya and Aubrey
March 24, 2021

Excellent. Car was picked up. Service rep was constantly in touch with me. Let me know of cost and car was returned to me with a car wash! More

by Bjyasuda6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aubrey
March 18, 2021

This was a very good experience. I received fast service. They got me in and out within an hour. Much appreciated. Thank you very much. More

by johnslayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
March 18, 2021

Tanya did an excellent job; I have had Great service from Aubrey for the last 10 years!!! I wish I had better luck with the sales department!!! (lack of follow up and high purchase prices) More

by tnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Aubrey
March 06, 2021

I was very pleased with my (Super) Sonic after the excellent service at McDermott. I waited and my vehicle was done when they said it would be. It was clean and I really enjoyed taking it out for a n More

by Rozalind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 01, 2021

I have just leased my 6th Lexus, and my first SUV. I’ve loved every car I have had. My experience was great especially because my salesman, Anthony Faustini was excellent. He is knowledgeable and sensitive More

by mryeln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Faustini, Crystal
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