Crabtree Lexus of New Haven

35,000 mile service I needed four new tires for my Lexus CT 200. The installation was done quickly but I was given the option of a loaner car so I wouldn't have to wait. I needed four new tires for my Lexus CT 200. The installation was done quickly but I was given the option of a loaner car so I wouldn't have to wait. My only complaint is that I was not provided with a written warrenty for the tires. More

Fabulous My husband and I were looking for a SUV and we stopped at McDermott dealership and we were very satisfied with the service. Their sales people are ver My husband and I were looking for a SUV and we stopped at McDermott dealership and we were very satisfied with the service. Their sales people are very knowledgeable and very helpful.They are a class act operation. Never experienced any thing like it. More

Great job with service, on time, great personal assistance Very satisfied with our service appointment . Professional friendly staff and very dedicated to our needs. Extremely clean dealership with attenuation Very satisfied with our service appointment . Professional friendly staff and very dedicated to our needs. Extremely clean dealership with attenuation to detail in every respect. They even gave our car a wash upon return!! More

New Lexus purchased Excellent professional services. Sales and Service people are there to meet the customers needs. Service technicians are qualified experts on your ca Excellent professional services. Sales and Service people are there to meet the customers needs. Service technicians are qualified experts on your cars' needs. Why would anyone buy anything except a Lexus. More

Excelent customer service Prompt diagnosis and reasonable repair. Would definitely recommend. I live in Westport and the Lexus dealer locally is horrible. They always try to up Prompt diagnosis and reasonable repair. Would definitely recommend. I live in Westport and the Lexus dealer locally is horrible. They always try to upsell and tell you things are in need of repair when they really aren't. Worth going to McDermott. Even though it is a bit farther, the cost savings was well worth it. More

Great Service is the Alpha, Quality Product Provide Low Beta Though these cars tend to sell themselves, McDermott Lexus and their knowledgeable staff provide the total customer experience. Making the difference Though these cars tend to sell themselves, McDermott Lexus and their knowledgeable staff provide the total customer experience. Making the difference in the car-buying process is an art. I worked with Joe Hawley, Mike and Ryan. These guys were professional, transparent and personable. I was given the facts and made certain I was paying a fair price for a quality vehicle. I hope anyone who is interested in buying a Lexus, visits McDermott in E. Haven CT. It is worth the trip to receive professional hassle-free experience. More

Low Key but Thorough The service advisers and technicians go over the vehicles thoroughly and present factual status of items with a recommendation without the high pressu The service advisers and technicians go over the vehicles thoroughly and present factual status of items with a recommendation without the high pressure 'sell' for it. Customer feels comfortable he can choose his/her needs and desires. More

Came in for basic oil change, serviced when promised. Like the fact that dealer makes appointments took me right at my appointment time & vehicle was ready when promised. Dealership offers refreshments & Like the fact that dealer makes appointments took me right at my appointment time & vehicle was ready when promised. Dealership offers refreshments & goodies while you wait and has a nice waiting area. More

great customer service Great customer service and very helpful with repairs and service knowledge. Understood my issues first time. Easy to drop off and pick up. Vehicle re Great customer service and very helpful with repairs and service knowledge. Understood my issues first time. Easy to drop off and pick up. Vehicle ready when promised. More

11th LEXUS VEHICLE I have been purchasing/leasing vehicles from Dave McDermott Lexus since June,1995, I just leased my 11th vehicle om MArch 25th, Love the service dept, I have been purchasing/leasing vehicles from Dave McDermott Lexus since June,1995, I just leased my 11th vehicle om MArch 25th, Love the service dept, my Salesman, Mike Wahlen is wonderful, the team is great..and so is the convenience. still waiting for my TV commericial More