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Crabtree Lexus of New Haven
East Haven, CT
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Oil change The service was quick and professional. The showroom was well lit. The people are friendly. I sent a picture of the latest Silverado to my wife. Thoug The service was quick and professional. The showroom was well lit. The people are friendly. I sent a picture of the latest Silverado to my wife. Though we are not in the market for a new vehicle, yet, it is worth considering. More
Efficiency I made an appointment to have an oil change and tire rotation. I was in and out in about an hour. Pleased with the service. I made an appointment to have an oil change and tire rotation. I was in and out in about an hour. Pleased with the service. More
Exceptional service This dealership offers exceptional service and solid treatment to it’s customer. I always feel they want me to be completely satisfied. They always re This dealership offers exceptional service and solid treatment to it’s customer. I always feel they want me to be completely satisfied. They always resolve my service issues. More
1st 5000 mile service Made the appt by phone about a week before. Upon arrival was greeted warmly and saw my name and appt on the video screen. Was done in about 45 minute Made the appt by phone about a week before. Upon arrival was greeted warmly and saw my name and appt on the video screen. Was done in about 45 minutes including the car washed and vacuumed. Overall, very nicely done for my very first service at McDermott. More
Excellent customer service Excellent very professional and comfortable environment, excellent customer service would recommend friend family member to purchase a vehicle from yo Excellent very professional and comfortable environment, excellent customer service would recommend friend family member to purchase a vehicle from your your dealership, Marvin was very knowledgeable about the vehicle answered all of my questions made me feel very comfortable More
standard 3000 miles service check. had a 2:00 pm appointment. Out by 3:15 including a car wash. Dealt with McDermott for over 35 yrs and had always had a great experience with that deal had a 2:00 pm appointment. Out by 3:15 including a car wash. Dealt with McDermott for over 35 yrs and had always had a great experience with that dealership Great service More
Catastrophe avoided Once again Frank saved the day, my diesel went into limp mode due to emissions issues. He replaced sensors and othe defective components again. I was Once again Frank saved the day, my diesel went into limp mode due to emissions issues. He replaced sensors and othe defective components again. I was able to get back to work the same day. His training and ability to solve this trucks issues are amazing. Thank you, Dave 2500 HD Crew cab More
Service was prompt and good. I like these guys. They are friendly, informative and they make the experience pleasant. I will always bring my Equinox here for the work I need don I like these guys. They are friendly, informative and they make the experience pleasant. I will always bring my Equinox here for the work I need done. More
Good service experience I have been bringing my vehicle to this dealer for service for the past 6 years, I am always satisfied with the service. No complaints. I have been bringing my vehicle to this dealer for service for the past 6 years, I am always satisfied with the service. No complaints. More
Very pleased Everyone was very professional without being a “Pushy” salesperson . First time at McDermott Chevrolet. Very pleased with sales people inventory and o Everyone was very professional without being a “Pushy” salesperson . First time at McDermott Chevrolet. Very pleased with sales people inventory and overly helpful staff. Would recommend this dealership More