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Crabtree Lexus of New Haven

East Haven, CT

4.7
405 Reviews

655 Main Street

East Haven, CT

06512

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Showing 405 reviews

March 26, 2020

/the service Tech very attentive to my concerns Very friendly and accommodating. IIt is nice they provide water. The only criticism I have was that the ladies bathroom floor was was flooded with w More

by karenhabib107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
March 12, 2020

Excellent service The staff is friendly, knowledgeable, and accommodating. I do appreciate their attention and the ease with which they deal with customers. The mechani More

by luckytide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk inside and a service manager
March 10, 2020

Took care of my is 300 you did a very good job and appreciate he thoroghness and honesty. our car is 16 years old and love it. what more can I say? More

by lbkgch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
young lady-did not catch name
March 02, 2020

My wife and I have been buying cars for over 35 years and this was by far the best experience we've ever had!!! We literally made one phone call and Anthony took care of everything and bent over backwards to More

by skmiec
Recommend Dealer
Yes
Employees Worked With
Anthony Faustini
February 19, 2020

Excellent Service Service was excellent, professional and in a pleasant, friendly atmosphere. The service reps I work with are Tanya, Rena, and Aubry and they are outs More

by hankobst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Aubry
February 13, 2020

Well taken care of at McDermott's! A needed to replace a lost car key. It was done in quick time and when I drove my car away from the lot, I noticed they had washed it and cleaned the More

by askgoofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
front desk people were very helpful
January 26, 2020

Recommending Servicing awesome staff very accommodating, friendly curtious polite and listened to all our service requests. Wait room very clean and comfortable. with plenty More

by mpantera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
information not in front of me at time or survey sorry , but very pleasant staff member
January 21, 2020

Great personal treatment. Was welcomed in a very friendly manner by all as I arrived and signed in for my service appointment. My sales representative came by to say hi and to More

by rblanchard32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry McDermott
January 20, 2020

McDermott Lexus service is always a pleasant experience. The service staff are friendly and courteous seem to be interested in customer satisfaction to the max! I have been going here for many years to serv More

by Pattiedef
Recommend Dealer
Yes
Employees Worked With
Rayna and Tanya
January 17, 2020

Very friendly, professional and state of the art facility. They diagnosed an alignment problem as I was pulling into service bay. Yes as I was pulling a computer measured the alignment More

by Hfd1
Recommend Dealer
Yes
Employees Worked With
Rena
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