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Crabtree Lexus of New Haven

East Haven, CT

4.7
405 Reviews

655 Main Street

East Haven, CT

06512

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Showing 405 reviews

August 18, 2020

Always a pleasant visit for service. Very professional and personify customer service! I drive from an hour away for service because the quality care can’t be beat by a closer Lexus dealer in Warwick! More

by basacowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 11, 2020

ES 350 Lexus 2008 McDermott Lexus has been servicing my various Lexus autos for 20 years. They have a very good service department that has kept my Lexus in great worki More

by saltzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
August 07, 2020

Everyone is very helpful and friendly. The loaner car I received was brand new. The issue with my car was addressed and I had it back by the end of the day. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
July 29, 2020

Great and considerate service I love the service, friendly, considerate in current critical situation. It is the one I will continue to use for all car related services. Great job. More

by lz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
both two ladies at front desk are great
July 27, 2020

Repair of rims and other service The rims on my 2017 LS460 had some scratches that needed attention. I stopped by and spoke with Tanya who was extremely helpful. She told me the servi More

by 1969z28camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya
July 22, 2020

devietro the best of the best Reina always knows what's best and what needs to be done very easy to get in and out especially with my busy work schedule. More

by michael1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reina
July 19, 2020

Oil change and tire rotation Staff from receptionist to service advisor were great Vehicle finished on time call back to check. Always happy with advisors and service Always b More

by Joea06437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya and reina
July 11, 2020

McDermott loaner service is first class and worked out incredibly well for us. The driver was extremely nice and courteous as was the service department. The service and recalls were performed very quickl More

by Ferrari13
Recommend Dealer
Yes
Employees Worked With
Tanya and the driver( not sure of his name)
July 11, 2020

Satisfied with my service Tanya is always friendly and helpful ! She is organized and does her job well. I have nothing but positive things to say about the customer service sh More

by monicap9811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Panuzio
July 09, 2020

The valet service is much appreciated during these unsettled times due to the covid 19 virus pandemic. My car was picked up and delivered to my home. Entire process was flawless. More

by dmg4453
Recommend Dealer
Yes
Employees Worked With
Aubrey Zules
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