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Crabtree Lexus of New Haven
East Haven, CT
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Always a pleasant visit for service. Very professional and personify customer service! I drive from an hour away for service because the quality care can’t be beat by a closer Lexus dealer in Warwick! and personify customer service! I drive from an hour away for service because the quality care can’t be beat by a closer Lexus dealer in Warwick! More
ES 350 Lexus 2008 McDermott Lexus has been servicing my various Lexus autos for 20 years. They have a very good service department that has kept my Lexus in great worki McDermott Lexus has been servicing my various Lexus autos for 20 years. They have a very good service department that has kept my Lexus in great working condition. Their service department is prompt and helpful with any questions I might have. The pick up service during these pandemic times has been very helpful and saved me much time. I would recommend your dealership anytime. More
Everyone is very helpful and friendly. The loaner car I received was brand new. The issue with my car was addressed and I had it back by the end of the day. received was brand new. The issue with my car was addressed and I had it back by the end of the day. More
Great and considerate service I love the service, friendly, considerate in current critical situation. It is the one I will continue to use for all car related services. Great job. I love the service, friendly, considerate in current critical situation. It is the one I will continue to use for all car related services. Great job. More
Repair of rims and other service The rims on my 2017 LS460 had some scratches that needed attention. I stopped by and spoke with Tanya who was extremely helpful. She told me the servi The rims on my 2017 LS460 had some scratches that needed attention. I stopped by and spoke with Tanya who was extremely helpful. She told me the service is done on sight and can be done in a day. We scheduled a day and I was given a loaner as agreed. While the car was there a few small items were also taken care of. Everything was completed as Tanya said it would be and the rims look perfect. As usual, it was an excellent visit. Thank you Tanya and everyone involved in the servicing of my car. Sincerely, Ron Vecellio More
devietro the best of the best Reina always knows what's best and what needs to be done very easy to get in and out especially with my busy work schedule. the best of the best Reina always knows what's best and what needs to be done very easy to get in and out especially with my busy work schedule. More
Oil change and tire rotation Staff from receptionist to service advisor were great Vehicle finished on time call back to check. Always happy with advisors and service Always b Staff from receptionist to service advisor were great Vehicle finished on time call back to check. Always happy with advisors and service Always bring family’s 5 Lexus’s here Why do you need 25 words? More
McDermott loaner service is first class and worked out incredibly well for us. The driver was extremely nice and courteous as was the service department. The service and recalls were performed very quickl incredibly well for us. The driver was extremely nice and courteous as was the service department. The service and recalls were performed very quickly and the SUV was delivered back to us without a hitch. Thank you. More
Satisfied with my service Tanya is always friendly and helpful ! She is organized and does her job well. I have nothing but positive things to say about the customer service sh Tanya is always friendly and helpful ! She is organized and does her job well. I have nothing but positive things to say about the customer service she always provides. More
The valet service is much appreciated during these unsettled times due to the covid 19 virus pandemic. My car was picked up and delivered to my home. Entire process was flawless. unsettled times due to the covid 19 virus pandemic. My car was picked up and delivered to my home. Entire process was flawless. More