Crabtree Lexus of New Haven

Rena is always friendly and very helpful. Always very professional and courteous. She always explains what needs to be done and what the cost will be. I always ask for her when I schedule professional and courteous. She always explains what needs to be done and what the cost will be. I always ask for her when I schedule More

Always feel very confident fhat my car is well cared for. Alll important service is addressed because of the excellant records they keep. Staff is friendly and helpful. Important safety measures during pand Alll important service is addressed because of the excellant records they keep. Staff is friendly and helpful. Important safety measures during pandemic were apparent. More

ALWAYS TREATED LIKE FAMILY. TANYA AND RENA ARE WONDERFUL FRONT LINE AMBASSADORS SPOTLIGHTING THE" CULTURE OF CARE" PREVELANT IN THE McDERMOTT LEXUS 0RGANIZATION. KUDOS TO THEM AND THE ENTIRE Mc DERMOTT STAF FRONT LINE AMBASSADORS SPOTLIGHTING THE" CULTURE OF CARE" PREVELANT IN THE McDERMOTT LEXUS 0RGANIZATION. KUDOS TO THEM AND THE ENTIRE Mc DERMOTT STAFF. More

I bought and leased a few cars from McDermott and always see Charles Dukes ,he is always honest and takes the time to go over the car and the lease deals . I would recommend Charles to anyone ! just for the see Charles Dukes ,he is always honest and takes the time to go over the car and the lease deals . I would recommend Charles to anyone ! just for the record he always sends me a birthday card lol Gary Dulin More

I have purchased 3 cars and have had 4 serviced by this dealer over the last 18 years and have always been happy with their sales and service. dealer over the last 18 years and have always been happy with their sales and service. More

Always the best service...great communication, responsive and reliable. Value added. Thanks for making it easy and accessible for me to service my car y and reliable. Value added. Thanks for making it easy and accessible for me to service my car y More

I have been a customer since 1999. The McDermott Lexus family has always been responsive, pleasant, polite and professional. The waiting area is comfortable and, in this pandemic period, especially well a family has always been responsive, pleasant, polite and professional. The waiting area is comfortable and, in this pandemic period, especially well attended to with continuous cleaning. More

Jeff Benton was great to work with. Very prompt and courteous. Very professional and efficient. I would strongly recommend this dealership. Everything was effortless. Thanks. courteous. Very professional and efficient. I would strongly recommend this dealership. Everything was effortless. Thanks. More

They told me it would take an hour and a half and they were finished in just under an hour. There was only one other person in the waiting room with me and they also gave outside seating. were finished in just under an hour. There was only one other person in the waiting room with me and they also gave outside seating. More

I am always able to get my car in on the days that work for me, and they always have a really nice loaner vehicle available. Their service staff are very polite professional, and keep me informed througho for me, and they always have a really nice loaner vehicle available. Their service staff are very polite professional, and keep me informed throughout the day on the status of my repairs and maintenance work. I purchased a new Lexus 7 years ago and I have only had it serviced through the dealership. I am very happy at how well my car is maintained and feel very confident I will have it for many years to come. More