Coyle Chevrolet Buick GMC

We love our new HD2500 Truck These two sales persons worked with my wife and I to make our purchase a great experience. They knew their job very well. Thanks the Browns These two sales persons worked with my wife and I to make our purchase a great experience. They knew their job very well. Thanks the Browns More

Most enjoyable car buying experience in over 10 years I really dread the car buying and or leasing experience however, my lease was up and I had to act. While I personally hadn't looked at Chevrolet, my I really dread the car buying and or leasing experience however, my lease was up and I had to act. While I personally hadn't looked at Chevrolet, my son has bought three of them. He introduced me to David McDaniel at Coyle. I found the new Chev Malibu to be beautiful and enjoyed the entire "no pressure" and informative process to get me where I wanted to be... I bought it and am so pleased with the way everyone there treated me. Check out Coyle and call David. Thanks David! More

Deceit and Dishonesty I purchased a new Chevrolet from this dealership. Going through the financing process I was charged for a number of services that were already comple I purchased a new Chevrolet from this dealership. Going through the financing process I was charged for a number of services that were already completed. 3 days after the sale I was contacted to schedule said services. Upon contacting the dealer representative I was informed that none of the services I had paid for had been completed and that I needed to schedule a service appointment at the dealer which was 2 hours away. This dealership and their sales staff is very dishonest and any purchaser should proceed with caution when buying. The salesman was all to happy to disclose his bonus that he would receive from the sale. Unprofessional on all levels. More

Helpful, painless, friendly I went down to see if I would be able to finance a newer 2012+ Camaro model. Was able to test drive right away. The dealer , David McDaniel, was very I went down to see if I would be able to finance a newer 2012+ Camaro model. Was able to test drive right away. The dealer , David McDaniel, was very friendly and helpful. He walked me through the whole process. At the end of the day, I drove home my new 2014 Camaro RS. Would recommend to anyone looking for a new or used vehicle. More

GREAT SERVICE Just bought my first car with the help of miss Katie Reiter and had an awesome experience! Thanks for working with us and for all of your help! Just bought my first car with the help of miss Katie Reiter and had an awesome experience! Thanks for working with us and for all of your help! More

Awesome people nice to deal with Had to get my wife a new car due to accident they answered all of our questions on the old car and the new one great job Had to get my wife a new car due to accident they answered all of our questions on the old car and the new one great job More

A pleasant experience shopping for a truck My shopping for a vehicle usually is not a pleasant experience. Looking at trucks at other dealerships was usually frustrating, sales people seemed li My shopping for a vehicle usually is not a pleasant experience. Looking at trucks at other dealerships was usually frustrating, sales people seemed like they were always trying to force me into something before I was even ready. At coyle Chevrolet it was a good experience, nobody was pushy ,and the salesperson Katie Reiter was awesome. She found the truck I was looking for and the deal was done More

Great service, helpful car dealer I was interested in a new vehicle that I test drove in July and ended up purchasing one with different specs in September. The dealer did not pressure I was interested in a new vehicle that I test drove in July and ended up purchasing one with different specs in September. The dealer did not pressure me during those months, but kept a good open line of communication with me. When I saw them advertising a 0%APR financing sale, I revisited them and my dealer went to work at locating the vehicle I wanted with all the specs I was looking for because I was not able to locate one on my own. He found one a couple hours away and brought it back for me. Overall, it was a great experience with friendly, helpful people and I am now the proud owner of new truck! More

Best Dealership I Have Ever Been To Wow... When I went to look at Chevy Cruzes, I was met by Erin Cavanaugh. She was super awesome and friendly. She quickly grabbed the key for the ca Wow... When I went to look at Chevy Cruzes, I was met by Erin Cavanaugh. She was super awesome and friendly. She quickly grabbed the key for the car I was looking at and we went for a test drive. After falling in love with the car, they ran numbers and were further apart on numbers than I was comfortable with. I got the chance to also speak with Mark White (Sales Manager) who looked at my options. They did everything they could and talked to people in finance. I was shocked when they told me that they got me exactly where I wanted to be at with everything in the loan and $0 down. It blew my mind how much they bent over backwards for me and was upfront on everything they were doing. Still blows my mind that I was able to get such an awesome deal on a car that I love with all of the options I wanted. Thank you Erin and Mark for working so hard on getting me the new car I wanted. If you want an awesome sales rep. talk to Erin and you won't be disappointed. Mark is the best sales manager I have worked with as well. Thank you both! More

Poor customer service When I dropped off the vehicle, no one approached me. I didn't know where to go. It was awkward just poking around to find out where to get service. When I dropped off the vehicle, no one approached me. I didn't know where to go. It was awkward just poking around to find out where to get service. Once I made it into the service area I was not greeted. I made sure to stand right in front of the desk in front of two service folks but I still wasn't greeted until both service employees were done with what they were currently doing. Again, what a bad customer service experience . I dropped off the vehicle for repairs in the early a.m. I didn't get an expected phone call all day so I called in at 4pm. I didn't get a response so I left a message and my phone number to be contacted. I received no call that day which meant I had to make arrangements to borrow a vehicle for work the next morning. Very poor customer experience. I did receive a call the next morning. I explained that I was waiting for a call the prior day to know that the dealership needed to keep my vehicle overnight and the employee replied "well, we were really busy". No apology or anything other than a covered excuse. I was upset about this. Then I was told the repairs would cost $650 for the services I chose to have done and approved. Later that afternoon, I received the phone call that let me know my vehicle was ready. I went in to pick up the vehicle and was charged $800. I was walking out and examining the charges and turned around and asked about them since I was quoted $650. The employee quietly performed several calculations on the calculator and finally let me know that after taxes, "that were not in the original quote", the total was about $700. He asked if I just wanted to apply that $100 to some other repairs that he told me the vehicle still needed. I explained that I would rather just have the refund for the overcharged amount and he processed a refund. What a terrible customer experience. As a side note, I'm in the market to find a new corvette and was a little shocked when they said to me "we want to give you a great deal and get you acquainted with our service department". They did not know that I had my Cadillac service performed and the bad experience I had. The one positive is that the vehicle has been fixed so far. This is the reason for the 2 stars vs 1 star in the review. Thanks for your time. More