Cox Chrysler Dodge Jeep Ram

Friendly, helpful staff. Good coffee My salesperson Tim was very personable and kept his promise to take care of some issues I had. The sales Mgr. is also nice to deal with. The service d My salesperson Tim was very personable and kept his promise to take care of some issues I had. The sales Mgr. is also nice to deal with. The service dept. is quite professional but like all dealerships I've experienced tend to charge on the high side. To have a trouble code read on the hand held is $40 there, but auto parts stores will read them for free. More

Experience with Service Dept & Representative The Service Department is fantastic! They took care of my Jeep and make sure that everything worked right before returning it back to me. I can't say The Service Department is fantastic! They took care of my Jeep and make sure that everything worked right before returning it back to me. I can't say enough good things about the representative Bill as well. He went above and beyond to make sure that I understood everything and kept me updated of the status of my jeep. To me that is just as important as the great work the service department did. With a great representative such as Bill to work with, providing that excellent service, I will definitely be back. More

Awesome dealership!! Just wanted to take a minute to highly recommend this dealership to everyone. Quality service & products!! They didn't have what I wanted, but was a Just wanted to take a minute to highly recommend this dealership to everyone. Quality service & products!! They didn't have what I wanted, but was able to locate it for me!! Everyone was super nice!! Very pleasant experience!! More

Great experience! Robby was a great help. He was friendly and informed. He was very helpful showing us how to use the car.he was not pushy Robby was a great help. He was friendly and informed. He was very helpful showing us how to use the car.he was not pushy More

very knowledgeable and helpful! Nichols Dodge not only help me find the perfect vehicle but made the process very enjoyable. I gave a budget I wanted to stay within and I was not pre Nichols Dodge not only help me find the perfect vehicle but made the process very enjoyable. I gave a budget I wanted to stay within and I was not pressured to go above or even close to my budget! More

BE WARNED STAY AWAY I PURCHASED a 2014 ram 1500 at the end of 2013. Within one month, truck had major engine failure. I took it back to DEALERSHIP to be fixed, mind you I PURCHASED a 2014 ram 1500 at the end of 2013. Within one month, truck had major engine failure. I took it back to DEALERSHIP to be fixed, mind you truck had 1k miles on it.at pick up several scratches were observed. Owner declined his staff did it and argued with us. Fast forward, like an idiot, returned yesterday to said DEALERSHIP to have oil change that was included in purchase. They claimed those expired and charged 57.00 for an oil change. With no choice but to pay, got home and now have a dent in the door. STAY AWAY! Horrible customer service. After reading reviews on other sites, this happens frequently! More

New RAM truck purchase I was looking for a replacement for y 96 RAM 1500 4wd. I had looked at used, and based on pricing of used decided to look at new ones as well. I had t I was looking for a replacement for y 96 RAM 1500 4wd. I had looked at used, and based on pricing of used decided to look at new ones as well. I had tried at several dealerships in the Triad area. I found a good deal on a new 2500 model at Nichols, asked for info online, and was contacted by Kevin Rackley via email (which is the best way for me), After several exchanges I headed up to Nichols, we looked at a few trucks, and I decided on the 2500. Price was great, and the financing terms were good. The process was smooth and friendly. My feeling is that out of all the folks at dealerships I dealt with Kevin listened to what I was looking for instead of trying to just sell me something. The finance folks Larry and Christian were good to deal with and had access to my credit union as a lender which really helped ease the process. Its not a high pressure dealership. More

Thank you Carl made this an easy transition , very happy with our purchase. I will be sure to recommend co-workers and friends to the dealership. Very pleased. Carl made this an easy transition , very happy with our purchase. I will be sure to recommend co-workers and friends to the dealership. Very pleased. More

Great Experience Just purchased my 3rd truck from this dealership today . Rob Shay was our salesperson. He was great to work with- a real no pressure approach. I would Just purchased my 3rd truck from this dealership today . Rob Shay was our salesperson. He was great to work with- a real no pressure approach. I would recommend him and the dealership- to anyone looking to purchase a truck ! More

Purchase a van for small business The van i bought has helped me so much in a short amount of time. Rob shay was friendly and listened to what i needed to make the purchase right for m The van i bought has helped me so much in a short amount of time. Rob shay was friendly and listened to what i needed to make the purchase right for me. He was avaible after the sales for everything i needed. More