Back

Cox Chrysler Dodge Jeep Ram

Burlington, NC

4.5
86 Reviews

988 Plantation Dr

Burlington, NC

27216

Directions

By Type

Showing 86 reviews

October 13, 2020

Great service all around. Definitely recommend, when in the market to try Cox Jeep Dodge Ram. You’ll receive the best price and the best customer service in the county. More

by SkyConfused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rios, Neal Hassie
Oct 14, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you were provided with great customer service and we appreciate you recommending us. We are always here to help!

October 01, 2020

I have purchased Cars from this dealer ship since 2017 and I always worked with Tommy Moore and he has never let me down and he works hard to find something you like at a payment you can afford And he t More

by Tinatoney1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Moore, Clay Baldwin
Oct 02, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Hi there, thank you for the amazing review! We're glad to hear Tommy and our team has given you outstanding service. If there is anything else we can help you with, please let us know.

September 12, 2020

I took my truck in for a recall. They seemed bothered that I was bringing it in on a scheduled appointment. I was originally told it would take about an hour on the phone. When I got there, they said mor More

by firewolf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay Baldwin
Sep 14, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your recent visit about the recall services for your truck. I am concerned to learn about your observations within our dealership and I thank you for bringing this issue to my attention. I take your feedback very seriously, and will certainly work to have better measures implemented. At your earliest convenience, would you please give me a call so that we may discuss what happened in more depth? Thank you very much. Best, Justin Borst Service Manager Justin.Borst@CoxJeep.com 336.229.6901

July 22, 2020

Cox did me right! Brian Hawkins went the extra mile to get me in vehicle I needed! Very pleasant to work with, incredibly knowledgeable and not pushy. Just worked with More

by stonepoint2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Baldwin
Jul 23, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Brian who was pleasant to work with. We truly value your business!

January 29, 2020

Called about the 2017 Ram and arranged a time to come look at it. Brian knew everything about the truck and explained everything tome.i would recommend Cox Dodge. More

by dr.johnson415
Recommend Dealer
Yes
Employees Worked With
Brian Mike, tony a d Larry
Jan 30, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for your review! We're happy to hear that Brian was so helpful. We appreciate your business and hope to see you again!

December 15, 2019

auto service & tire rotation I purchased my 2015 Chrysler from this dealership. I have it serviced every 5,000 miles. It has 35,000 miles on it now. It has always been serviced More

by wwinstead5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department employee
Dec 15, 2019 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that you have enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

August 18, 2019

The best Every people at this place is real nice they respond all the questions, they work with a Quality Equipment, this dealer is the only place I bring al More

by Leo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Baldwin
Aug 18, 2019 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the compliments, Leo. It was a pleasure to see you. We appreciate your visit and hope to see you again soon.

July 26, 2019

AWESOME SALESMAN Mr John Holte went above and beyond. He was not PUSHY at all Very knowledgeable..and very PLEASANT to work with. Would definitely recommend him. More

by Kriskuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN HOLTE, and Mr Wolfe
Jul 27, 2019 -

Cox Chrysler Dodge Jeep Ram responded

We are glad that you enjoyed your business, Kris. John will be notified of your satisfaction with his services. Thank you for your recommendation. We hope to see you again in the near future.

October 20, 2017

The worst dealership and service department I have ever had Service department sabotages my vehicle to pad their bill and got caught and now no responce from them had to send to another dealer on a rollback due More

by Jerry54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sorry service writers
October 06, 2017

Brian Hawkins is the Man!!! I have to give a huge shout out to “Brian Hawkins” at Nichols Dodge Chrysler Jeep. Brian is an awesome salesperson and all around great guy. He made g More

by EVSTANGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hawkins
...
7