Cox Chrysler Dodge Jeep Ram
Burlington, NC
Filter Reviews by Keyword
By Type
Showing 79 reviews
AWESOME SALESMAN Mr John Holte went above and beyond. He was not PUSHY at all Very knowledgeable..and very PLEASANT to work with. Would definitely recommend him. Mr John Holte went above and beyond. He was not PUSHY at all Very knowledgeable..and very PLEASANT to work with. Would definitely recommend him. More
The worst dealership and service department I have ever had Service department sabotages my vehicle to pad their bill and got caught and now no responce from them had to send to another dealer on a rollback due Service department sabotages my vehicle to pad their bill and got caught and now no responce from them had to send to another dealer on a rollback due to them draining my coolant trying to tell me it over heated due to radiator stopped up lie after lie nothing wrong with cooling system fyi it was sent in for electrical issue headlights not working More
Brian Hawkins is the Man!!! I have to give a huge shout out to “Brian Hawkins” at Nichols Dodge Chrysler Jeep. Brian is an awesome salesperson and all around great guy. He made g I have to give a huge shout out to “Brian Hawkins” at Nichols Dodge Chrysler Jeep. Brian is an awesome salesperson and all around great guy. He made getting a replacement car so easy and gave me an deal on my new 2018 Challenger. I was a victim of a crash and dash which totaled my 2015 Charger. I was heart broken and Brian knew that. I had purchased my Charger from Brian in 2016. He has always treated me with respect and made an extra effort to always say “hey how you doing” every time I came in for service. He’s truly a sincere person and cares about his customers. Not because I might buy another car in the future but to make sure I am always taken care of. If you are ready to put the “Pedal to the Metal” go see Brian first! 'Domestic. Not Domesticated' More
Great. Nice group and very accomadsting Excellent. Love my Jeep and the folks at Nichols were great! I can not have a 25 word minimum! I don't have anything else to say about my experien Excellent. Love my Jeep and the folks at Nichols were great! I can not have a 25 word minimum! I don't have anything else to say about my experience More
Sales Associate Great Tim Roberson, our salesman, was awesome and never put pressure on us. He made the process smooth and easy and worked with our budget. Would buy from h Tim Roberson, our salesman, was awesome and never put pressure on us. He made the process smooth and easy and worked with our budget. Would buy from him again! More
A great experience I had a good experience with my new car purchase Tim R. was great and informative and really helped me pick the right vehicle to handle my needs. .. I had a good experience with my new car purchase Tim R. was great and informative and really helped me pick the right vehicle to handle my needs. .. More
Great customer service Tim made car buying an easy experien Tim was great and the entire team is a group of caring professionals. Everyone was pleasant and informative. Tim was with me through every step of the Tim was great and the entire team is a group of caring professionals. Everyone was pleasant and informative. Tim was with me through every step of the car buying process. I recommend this car buying experience to everyone. I will return to these guys for my next purchase. I highly recommend Nichols Dodge Chrysler Jeep. More
Friendly, helpful staff. Good coffee My salesperson Tim was very personable and kept his promise to take care of some issues I had. The sales Mgr. is also nice to deal with. The service d My salesperson Tim was very personable and kept his promise to take care of some issues I had. The sales Mgr. is also nice to deal with. The service dept. is quite professional but like all dealerships I've experienced tend to charge on the high side. To have a trouble code read on the hand held is $40 there, but auto parts stores will read them for free. More
Experience with Service Dept & Representative The Service Department is fantastic! They took care of my Jeep and make sure that everything worked right before returning it back to me. I can't say The Service Department is fantastic! They took care of my Jeep and make sure that everything worked right before returning it back to me. I can't say enough good things about the representative Bill as well. He went above and beyond to make sure that I understood everything and kept me updated of the status of my jeep. To me that is just as important as the great work the service department did. With a great representative such as Bill to work with, providing that excellent service, I will definitely be back. More
Awesome dealership!! Just wanted to take a minute to highly recommend this dealership to everyone. Quality service & products!! They didn't have what I wanted, but was a Just wanted to take a minute to highly recommend this dealership to everyone. Quality service & products!! They didn't have what I wanted, but was able to locate it for me!! Everyone was super nice!! Very pleasant experience!! More