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Cox Chrysler Dodge Jeep Ram

Burlington, NC

4.5
82 Reviews

988 Plantation Dr

Burlington, NC

27216

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Showing 82 reviews

March 04, 2021

Vicki Moon in the service department always goes the extra mile . She is great ! She will always greet you with a smile and great attitude! More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Moon, Clay Baldwin
March 04, 2021

Thank you Cox Dodge dealership. Highly satisfied..customer service throughout from beginning to end the service and work done by Randy Neel . I'll be back. Great staff More

by Seamstert65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Neel , Stephen Seamster Nick Smith, Clay Baldwin
January 13, 2021

Excellent job for fixing my back brake lights and also giving me a oil change. Y'all did an excellent AWESOME job thank you so much. I will be back for your service again More

by joelouisday44@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Chris, Clay Baldwin
October 21, 2020

The dodge dealership in Burlington is a great place for to have my truck serviced Anthony is very knowledgeable and always is great when I am in the service department More

by Powdarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 22, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Your review made me smile. We love hearing that our employees, such as Anthony, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

October 16, 2020

Mike and George had me all set up , very easy to work with and answered all my questions positively! I will always go get for all my cars! More

by NicholeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Mike Nichols
Oct 16, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! Mike and George will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2020

I came in for an oil change. I was met with pleasant and expedient employees. The service was conducted and I was back on my way in 30 minutes. I would definitely recommend them. More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name in service.
Oct 16, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Mike, thank you for taking the time to share your pleasant service experience with us! We appreciate your positive feedback, and we look forward to working with you for years to come!

October 13, 2020

Great service all around. Definitely recommend, when in the market to try Cox Jeep Dodge Ram. You’ll receive the best price and the best customer service in the county. More

by SkyConfused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rios, Neal Hassie
Oct 14, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you were provided with great customer service and we appreciate you recommending us. We are always here to help!

October 01, 2020

I have purchased Cars from this dealer ship since 2017 and I always worked with Tommy Moore and he has never let me down and he works hard to find something you like at a payment you can afford And he t More

by Tinatoney1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Moore, Clay Baldwin
Oct 02, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Hi there, thank you for the amazing review! We're glad to hear Tommy and our team has given you outstanding service. If there is anything else we can help you with, please let us know.

September 12, 2020

I took my truck in for a recall. They seemed bothered that I was bringing it in on a scheduled appointment. I was originally told it would take about an hour on the phone. When I got there, they said mor More

by firewolf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay Baldwin
Sep 14, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your recent visit about the recall services for your truck. I am concerned to learn about your observations within our dealership and I thank you for bringing this issue to my attention. I take your feedback very seriously, and will certainly work to have better measures implemented. At your earliest convenience, would you please give me a call so that we may discuss what happened in more depth? Thank you very much. Best, Justin Borst Service Manager Justin.Borst@CoxJeep.com 336.229.6901

July 22, 2020

Cox did me right! Brian Hawkins went the extra mile to get me in vehicle I needed! Very pleasant to work with, incredibly knowledgeable and not pushy. Just worked with More

by stonepoint2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Baldwin
Jul 23, 2020 -

Cox Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Brian who was pleasant to work with. We truly value your business!

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