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Cox Chrysler Dodge Jeep Ram
Burlington, NC
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The employees at Cox Toyota/Jeep/Dodge are as amazing in the service department as they are in Sales. I have told so many people how wonderful, helpful and down to earth they are. Wyatt, in the service depa the service department as they are in Sales. I have told so many people how wonderful, helpful and down to earth they are. Wyatt, in the service department was concerned for me waiting for a recall item to be fixed. He kept me informed and explained things so th be at could understand. I let him know I had been a flight attendant for 20 years and waiting didn’t bother me! I am still so impressed with them, from when Butch Ward made sure that my sale was understood, and communicated above a beyond, to Wyatt’s care yesterday. The waiting area was clean , stocked with coffee and TWO TVs were so appreciated. My professionals (who have become friends) should win an award for being the very best. The nice lady who called me back (from my message about the recall), was pompt and so caring and friendly. More
Service was quick especially without having to make an appointment. Unfortunately when I called for an estimate for service I was told an “old” number. With inflation at historic highs, giving a deceiving appointment. Unfortunately when I called for an estimate for service I was told an “old” number. With inflation at historic highs, giving a deceiving estimate does not sit well with one. More
I had been looking online for a couple of months and saw what I wanted. Salesman was helpful and pleasant. He answered all my questions except one. This was actually the 6th Chrysler and 1 Dodge Mirada I’ve what I wanted. Salesman was helpful and pleasant. He answered all my questions except one. This was actually the 6th Chrysler and 1 Dodge Mirada I’ve bought over the years. My dad was a Chrysler man. I enjoy my car! More
After getting an oil , change , got home , checked oil nothing showing on the dipstick , stated looking , they charged for 6 quarts of oil , when 8 ar required for changing oil and filter . GO THERE AT YO nothing showing on the dipstick , stated looking , they charged for 6 quarts of oil , when 8 ar required for changing oil and filter . GO THERE AT YOUR OWN PERIL More
Service rep said that he would contact me by phone when service was completed. I waited at dealership customer lobbyHe did not contact me. I had to check the lot myself for my car to see that service was c service was completed. I waited at dealership customer lobbyHe did not contact me. I had to check the lot myself for my car to see that service was completed. More