Cox Chevrolet Incorporated - Service Center

Competent and courteous service Service advisors are honest and thorough, and give customers options. All work done in the shop appears to be excellent. Waiting area is comfortable Service advisors are honest and thorough, and give customers options. All work done in the shop appears to be excellent. Waiting area is comfortable but could use more junk food.😉 More

OIl change and tire rotation I did not have am appointment so knew i might have to wait for my oil change. They gave me a time estimate that I was able to agree to. I did not have am appointment so knew i might have to wait for my oil change. They gave me a time estimate that I was able to agree to. More

Excellent service! Service advisor Matt French is outstanding. Professional, courteous and is always a pleasure to deal with. My vehicle was completed in service in a ti Service advisor Matt French is outstanding. Professional, courteous and is always a pleasure to deal with. My vehicle was completed in service in a timely manner. Thank you! More

Best car dealership service ever!! We have 3 vehicles at home: mazda, chevy and a chrysler. Whenever me and my husband take our vehicles to Cox Chevrolet we have the best experience and We have 3 vehicles at home: mazda, chevy and a chrysler. Whenever me and my husband take our vehicles to Cox Chevrolet we have the best experience and customer service you could ask for. My fav advisor is Eric W. He is very friendly and professional and always caring! Not the same luck with Chrysler dealers... sadly I have tried both and left both with a very bad experience. the only reason we have the chrysler is because mom loves convertibles lol told her already No more chryslers! Her next vehicle will be a chevy or a mazda. More

2016 Colorado has bad torque converter bought the truck new from them which was fairly decent but they wanted to add all kind of road hazard "stuff" to my deal, Took the truck in for regul bought the truck new from them which was fairly decent but they wanted to add all kind of road hazard "stuff" to my deal, Took the truck in for regular warranty servicing and complained about a shuttering when going from 3-4th gear, they said 3 times they could not find it, then they said I needed to leave it overnight so I would have had to take time from work to do all this. Got a second opinion from another chevy dealership in Sarasota, they knew right away what it was and I am in process of getting it fixed after the first appt. at the new dealership. Good Riddens Cox chevy, I'll NEVER go back there.. More

Lousy service and rude workers I left my car to be serviced and my GPS was stolen out of the car when I picked it up. The staff was extremely rude about it and I tell everyone I kn I left my car to be serviced and my GPS was stolen out of the car when I picked it up. The staff was extremely rude about it and I tell everyone I know not to take their car there.really awful service More

New tires I like to base purchases for vehicles on their service departments and have absolutely loved my experiences with Cox Chevrolet in particular Matt Fren I like to base purchases for vehicles on their service departments and have absolutely loved my experiences with Cox Chevrolet in particular Matt French. He watches out for deals for me when needing parts and service but doesn't oversell things I don't need. He has made sure my experience there is always to my satisfaction. Others in the service department like the young girls that run and get the cars and move them around very pleasant and courteous. While waiting in our car for Matt to come out to check our car, it seemed to take a bit extra time due to an issue Matt was dealing with with another customer so one of the girls seeing us waiting ran and got my husband and I each a bottle of water to keep us comfortable. Nice service even without asking. More

Service Department I have been taking my 2015 Silverado truck for service there and Mr Roberto the Service manager and service advisor David has always treated my with I have been taking my 2015 Silverado truck for service there and Mr Roberto the Service manager and service advisor David has always treated my with respect and courtesy. You can't get better service there than any other Chevrolet dealer. They treat you like family there and always ask you if you need anything while you are waiting for your vehicle to be done I couldn't ask for anything better from them I will continue to take my vehicle there for service there. More

Experience with Cox Chevy Sales, Service, and Body Shop We have had 3 1/2 yrs of experience with Cox Bradenton, with 3 different Chevy's, and we give every department at Cox 5 stars! Having Car Dealership e We have had 3 1/2 yrs of experience with Cox Bradenton, with 3 different Chevy's, and we give every department at Cox 5 stars! Having Car Dealership experience myself, I can tell you this dealership is successful because of its people! Everyone we've dealt with has been all about the customer experience! Unfortunately, we've needed to use the Body shop at Cox Chevy a few times over the past 3 yrs., and they bend over backwards to make the customer happy! The Body Shop Manager, Mr. Tom Gillespie always has the customers best interest in mind, and gives stellar customer service...a gem to work with. Knowing what I know about this shop, even if I didn't own a Chevy, I wouldn't hesitate to bring any make of vehicle to this body shop! Thank You Cox Chevrolet for the great experience! Scott Cusenz 2014 Silverado 2014 Cruze Sedan 2017 Cruze Hatchback More

OUTSTANDING!!! CUSTOMER SERVICE!!! Kudo's and a thank you to Cox Chevrolet in Bradenton, Florida. I cannot say enough to thank Mr. Joe MacDonald, Parts and Service Director, and Mr. Kudo's and a thank you to Cox Chevrolet in Bradenton, Florida. I cannot say enough to thank Mr. Joe MacDonald, Parts and Service Director, and Mr. Roberto Alonso, Service Manager. I went to Cox Chevrolet after having my transmission replaced at a Service Station. The Service Station where I had my transmission replaced was near-by to where the vehicle broke down and was certified and referred to me by AAA. Before beginning work to replace the transmission I inquired at this Service Station if this work and replacement transmission would still be under a warranty. The Service Station said "No" and thus with no other options, and in "Good Faith" that this was not covered under a warranty, I had them replace the transmission with a new transmission from the chevy dealership. After completing the work at the service station, I paid them and then drove to a chevy dealership to inquire about the warranty on the damaged transmission. The chevy dealership found that the damaged transmission was still under warranty. Extremely frustrated and angry, I returned to the service station and then to Cox Chevrolet. I spent time with Mr. Alonso discussing the details of what happened to my vehicle. I requested from Mr. Roberto Alonso and Cox Chevrolet a refund of what I just paid to replace my transmission - which was still under warranty. Mr. Alonso listened intently and assured me that he would make every effort to go through the proper channels to get a refund to me. Approximately 2 weeks after I submitted my requests I had received my refund. Once again, I want to thank Mr. MacDonald and Mr. Alonso. I personally want to thank Mr. Roberto Alonso for his time and effort in this very important matter for me. It is greatly appreciated and will not be forgotten. He was outstanding in representing General Motors and Cox Chevrolet. His professionalism and the integrity shown by General Motors and Mr. Joe MacDonald of Cox Chevrolet regarding the warranty and refund, as I said before, will not be forgotten. In the future I plan on purchasing another Chevrolet as a direct result of how this situation was handled by Cox Chevrolet and the outstanding service I received from Mr. Roberto Alonso. More