Cox Chevrolet Incorporated - Service Center

Exceptional Service I have been a Cox Chevrolet customer for years. All our vehicles have always been purchased and serviced there. They have always gone over and above. I have been a Cox Chevrolet customer for years. All our vehicles have always been purchased and serviced there. They have always gone over and above. Thanks cox chevrolet!!! More

Awesome and Amazing Experience Roberto Alonzo is completely amazing. He goes above and beyond for me when every I need anything. He is the greatest asset to Cox Chevrolet hands down Roberto Alonzo is completely amazing. He goes above and beyond for me when every I need anything. He is the greatest asset to Cox Chevrolet hands down. I WILL NOT take my vehicle anywhere else including getting it washed and cleaned up. I trust Roberto with everything about my vehicle. He is just awesome. Love him and everything he stands for at Cox Chevrolet. More

Very happy I chose Mazda to purchase a car for my daughter. Juli at the Mazda service department has been a dream to work with. She is very knowledgeable of her product and has the car in and out of her departm Juli at the Mazda service department has been a dream to work with. She is very knowledgeable of her product and has the car in and out of her department very quickly. More

Best customer service ever!!! I only ever go to Cox Chevrolet on cortez in bradenton!!! They're truly the best and always take care of my car!!! Roberto Alonso the service manager I only ever go to Cox Chevrolet on cortez in bradenton!!! They're truly the best and always take care of my car!!! Roberto Alonso the service manager is amazing!!! Great customer service and Super efficient!!!! Thank you soooooo much for being awesome!!!! More

What CAN'T they do!! The service department has always gone above and beyond in not only the work that they do but also with their customer service and scheduling. If my The service department has always gone above and beyond in not only the work that they do but also with their customer service and scheduling. If my repair looks like it will take longer than expected I am notified right away and they offer to take me home. I will never take any of my vehicles anywhere but this service center and I recommend them to anyone who will listen. I would give 10 stars if I could! More

Service Dept is Great! I always deal with Matt French. Service department is fast and courteous. I only have my vehicles serviced here. Always explains before performing I always deal with Matt French. Service department is fast and courteous. I only have my vehicles serviced here. Always explains before performing work. Like to multi point inspection. More

mechanical repair work to my newly purchased 04 corvette I purchased with trade in of a 2004 Corvette from Cox Mazda on 8/16/16. Test drive, salesmen David stunners, who was very professional. Car was just I purchased with trade in of a 2004 Corvette from Cox Mazda on 8/16/16. Test drive, salesmen David stunners, who was very professional. Car was just what I was looking. For. Upon leaving for home with new car I noticed fuel gauge had stopped working. I was told to take it across street to Cox chevy and let service look at it. Was determined a fuel level sensor in tank was bad and would cost me $1700.00. I complained by saying I didn't even get off the lot and it was working fine on test drive. Cox Mazda said since I didn't purchase the extended warranty I had to pay for repairs or come back over and purchase warranty and then they would fix car. I said I was coming back over to get my trade in back. Per cooling off period the service writer Eric wiehl told me to wait he wanted to check up the ladder to see what could be done as he didn't want me leaving a dissatisfied customer. He came back to me giving me a rental car to get home had my car fixed with no out of pocket expense. Because of Erick wiehl at Cox chevy service dept. I will come back to Cox for service and sales needs. Thank you Erick Wiehl ! More

Did not honor warranty contract Until today, I have been happy with Cox Chevy's sales and service departments. I purchased a six-year extended warranty when I purchased a 2010 Camaro Until today, I have been happy with Cox Chevy's sales and service departments. I purchased a six-year extended warranty when I purchased a 2010 Camaro in November 2013. In the past six months, the check engine light and air bag warning sensor indicated malfunction. Today, I sent my seventy-year old mother in to authorize a radiator flush and fill. She authorized just that. Two hours later, I was told that the passenger seat air bag sensor and another valve needed replaced but the warranty was only valid for 2 years or 24 thousand miles, and that I needed to have $2,000 worth of work done. I told the service manager to just do the radiator flush and fill and I would look at the warranty paper work and get back to him. An hour later, my mother picked up the car and I was charged $182 for flush and fill and $258 for "diagnostic charges". I came home and looked at the warranty contact, which stated "N/A" for both years and mileage and it covered all diagnostic charges as well as all sensors. I'm very disappointed that the service manager did not return my call and that I paid $1,800 for a worthless warranty contact. More

Totally disappointed Cox Chevrolet TOTALED our vehicle during a service appointment. Their way of 'making it right' was negotiating a fair insurance settlement and expect Cox Chevrolet TOTALED our vehicle during a service appointment. Their way of 'making it right' was negotiating a fair insurance settlement and expecting us to finance a vehicle through them. Managers did not have time to deal with us. It was insulting. Their reputation wasn't worth them not making money on a return customer, a loyal Chevy customer after they created a circumstance where we needed a "new"vehicle". More

Faulty Diagnosis of transmission Took my GMC to Cox with a faulty tranny, Cox did a diagnosis and said it needed a Transmission Control Module, four days later when I went to pick up Took my GMC to Cox with a faulty tranny, Cox did a diagnosis and said it needed a Transmission Control Module, four days later when I went to pick up the truck, the module had been changed and Cox Ser. informed me that the problem was not corrected. They were paid to diagnosis and repair, I then asked them to replace the old module, they said the old module had to be sent back as a core return. Cox suggested, investigating further, after $1200 and the incompetence shown by their service, who in their right mind would continue? I drove the vehicle back to Va. and a little old independent transmission mechanic, found and repaired the problem in a very short time, at a fraction of the cost paid to Cox. If that is the kind of service GM offers to their customers, I have been misled by their advertising, the least they could do is be responsible for their mistakes. More