Cox Chevrolet Incorporated

Wish I'd read more reviews before I bought there, definitely would never recommend them to anyone, even an enemy. Certified pre owned vehicle we bought from them barely made it home and we're out ov definitely would never recommend them to anyone, even an enemy. Certified pre owned vehicle we bought from them barely made it home and we're out over $6000 in repairs since we bought it 5 weeks ago. Matter of fact it's in the shop again today. What bothers us most is our mechanic says there's absolutely no way they didn't know about these issues and went so far as to say they believe that they cleared codes to reset the service engine light. Stay away from this place.... More

What part of "I need my horn replaced" didn't they understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have t understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have to diagnose my vehicle... I just need my horn replaced. After a $192 diagnostic fee, guess what... my horn needs replaced! An hour and half later and $350 for a $20 horn, they want an "Excellent" rating for their survey... LOL! More

What a joke. 2 different people helping me with 2 different prices for the same car went in 3 times looking to see the car but was never to be seen. I think they list cars they don’t have. The lot different prices for the same car went in 3 times looking to see the car but was never to be seen. I think they list cars they don’t have. The lot is virtually empty. This dealer waisted my time and have shady business practices. Bought a car from a more reputable dealer. Will never waist my time here again. The “leadership “ here is deceptive and insulting. More

Just left Cox went in for oil change and slow leak in rear tire. 2and1\2 hrs later was charged 51.00 go plug a tire. It always takes over 2 hrs for oil change. The people there are rude and unfriendly. H rear tire. 2and1\2 hrs later was charged 51.00 go plug a tire. It always takes over 2 hrs for oil change. The people there are rude and unfriendly. Have been going to Cox for several yrs but I am going to change because their service keeps getting worse. More

I arrived at scheduled time, Dave my service associate was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was fina was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was finally done. Cox was to bill a 3rd party for the service however they were difficult to convince as to how to go about doing so. In the end I ended up having to pay the bill myself as they couldn't accomplish the billing task. After leaving I realized they had not given me any documentation as to the work that was completed. I especially wanted the inspection report but did not receive one. I'm skeptical the work I requested was actually done to my vehicle. Not the best dealer experience I've had and will find another dealership service center for my future needs. More

Terrible service department, they charged me $415 to fix something, misdiagnosed the problem and I had to go back, then charged me another $176 to fix the same problem they fail to fix the first time. Do n something, misdiagnosed the problem and I had to go back, then charged me another $176 to fix the same problem they fail to fix the first time. Do not recommend at all. More

You should stay away from this dealership. I would write one of those funny bad reviews, but this was too serious for that. If I had any money or time to spend I’d get second opinions and/or get a lawyer. T one of those funny bad reviews, but this was too serious for that. If I had any money or time to spend I’d get second opinions and/or get a lawyer. The other bad reviews for Cox dealerships are well deserved. The service department incompetence is almost unparalleled. I am at the end of a two week ordeal that was so bad that I actually bought a car sight unseen from CARMAX from my phone while waiting on a salesmen to come back with another run of bad pricing while trying to push me into a car I had zero interest in. Long story short, I had to constantly call or go in person to get any info. Zero upfront communication on pricing. At this point the only thing that helped ease the burden was that they reduced the diagnostic to 200.00 plus tax…needless to say, no repairs to be done by these guys. If this was the last dealership on the planet, I’d walk before buying or servicing a vehicle here. More

Don't go here for service. They were rude when I got there, told me "your advisor is Len" and then walked off. Then he barked at me when I got out of my truck to walk in and find Len. How the xxxx am I there, told me "your advisor is Len" and then walked off. Then he barked at me when I got out of my truck to walk in and find Len. How the xxxx am I supposed to know your process if you don't tell me "stay in the truck and he will come to you." On top of that the prices were absolutely insane. Go to a normal mechanic and you will save yourself 60% or more. Quoted over $800 to replace a (yes ONE) brake caliper that was sticking. The part is $58 at local parts stores, but they are charging me over $300 for the part. I could swap it out myself in less than an hour, but I've got another almost $500 in labor. Come on .... This after another Chevy dealership just went through the entire braking system a week ago and I spent over $1,500 there to get the brakes right. The very next time I drive it the ABS light is on and the brakes are sticking. Waste of money. I will never own a Chevy again and will avoid Chevy dealers like the plague. More

Tried to buy 2021 Tahoe VIN: 1GNSKNKT8MR382102 Stock ID: 1U382102 that they have available for sale on there website for Cox Discounted Price $62,659 however they will NOT HONOR THERE LISTED PRICE that sta 1U382102 that they have available for sale on there website for Cox Discounted Price $62,659 however they will NOT HONOR THERE LISTED PRICE that states Cox Net Price with Dealer Fees $62,659 they gave me FAKE Cox Florida fee of $1995 =DEALER MARKUP -bogus Gov fee of $399 -Doc fee of $799 total xx FAKE FEES THAT ONLY A CROOKED DEALERSHIP WOULD CHARGE + NO DISCOUNT AT ALL - I WAS READY TO BUY BUT THEY CHOOSE THAT THEY DO NOT WANNA MAKE SOME MONEY THEY WANT "ALL" THE MONEY SO BEWARE Total Options $6,035 Total Vehicle and Options $63,335 Destination Charge $1,695 MSRP - Total Vehicle Price $65,030 Cox Discounted Price $62,659 Net Price with Dealer Fees $62,659 More