Cowboy Toyota

Tobias and his team are really awesome and wonderful to work with!!! The entire experience was easy and smooth and I cannot recommend this dealership MORE they are great! The service manager was also pr work with!!! The entire experience was easy and smooth and I cannot recommend this dealership MORE they are great! The service manager was also present at my initial sale and mailed my tags to me and included a free hitch plug! GREAT! More

I just went to this dealer tonight. I had visited Toyota of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it w of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it would be... WRONG! This was a terrible experience! Prices aren't listed; the salesman had to pull out a sheet to get prices which were too high. They didn't have the advertised car (just sold it this morning... yeah right). There were no keys and no way to look in the cars without the salesmen running into the office. He even had the nerve to ask us if we had deep pockets. He didn't know anything about the vehicles. I was telling him more about them than he knew. Then when I told him his prices were higher than other dealers around he said that Toyota has a great reputation... I know that and I was talking about other Toyota dealers. He came up with a solution we could either put down a large down payment or we could stretch the payments out in order to pay for the overpriced cars. Ridiculous! He should not be working anywhere... It is Cowboy Toyota's fault that the prices weren't clearly marked and were over-inflated and vehicles that they list on their website aren't removed when they are sold. I know a trap when I see one. My advice is to skip this dealer; go to Rockwall! More

I had done my homework online, so I had printed out an ad for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, and knowledgeable in showing me the car, answering questions, etc. It had been listed on the internet with a special promotional price, so since I brought in the printout, he honored the internet price. The car was in excellent condition. He was professional and patient throughout the process, and never pushy. At one point, I asked him to leave so that I could discuss some part of the decision with my dad, who had come with me. He left with no problem and gave us all the time we needed. Once I made my decision, the process went fairly quickly, and I was able to drive the car home within an hour. Everyone else we interacted with while we were there was also helpful, kind, and professional. More