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Cowboy Toyota

Dallas, TX

4.9
4,746 Reviews

9525 E. RL Thornton Frwy

Dallas, TX

75228

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Showing 4,746 reviews

March 18, 2020

Buyer Beware – Not all Toyota Dealerships are made alike! We were in the market for a 2020 Toyota Avalon. The first dealership we chose exemplified miscommunication and lack of follow through at every turn. A More

by shicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
Mar 26, 2020 -

Cowboy Toyota responded

We are so glad you found Cowboy Toyota for your new car purchase. We are also glad that you received a great car buying experience from Billy. Enjoy your new Avalon!

March 17, 2020

Excellent Customer Service by Justin I highly recommend Cowboy Toyota Service Center. Justin always has a smile on his face. He is very professional, informative, trustworthy, and friendl More

by misd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
Mar 21, 2020 -

Cowboy Toyota responded

We appreciate you continuing to bring your vehicle to Justin for service at Cowboy Toyota. Thank you for your trust in us to take good care of your vehicle.

March 15, 2020

I am very pleased with the customer service and overall experience I had at Cowboy Toyota! Ivan informed me of the referral program and even without making my purchase (although I will soon), I was able to More

by WhitWhit
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Mar 21, 2020 -

Cowboy Toyota responded

We appreciate you referring your friends to Cowboy Toyota. We are glad Ivan provided top notch customer service. We look forward to seeing you again soon for the purchase of your new car!

March 15, 2020

Ivan did an outstanding job showing the features of the vehicle and then working to negotiate the purchase And then brought the vehicle to the door in the rain Above and beyond describes Ivan and Cowboy More

by happycowboycustomer
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Ivan Williams
Mar 21, 2020 -

Cowboy Toyota responded

We are so glad that you received outstanding customer service from Ivan. Thank you for coming to Cowboy Toyota for your new car purchase.

March 15, 2020

Justin always makes me feel like family. He truly cares about the vehicle and never suggest repairs that aren’t needed. Cowboy Toyota is the only place I will take my vehicle. More

by Donnas1955
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
Mar 21, 2020 -

Cowboy Toyota responded

Thank you for trusting the Service Department and Justin to take good care of your vehicle. We appreciate your continued business at Cowboy Toyota.

March 14, 2020

Scott was professional and knowledgable navigating my new car wants and needs. He was patient and took the time to explain all my options and answer all of my questions. It was a pleasure purchasing my new c More

by janetsonnenburg
Recommend Dealer
Yes
Employees Worked With
Shelley Jakowski, Richard Breaud, Scott Henderson
Mar 21, 2020 -

Cowboy Toyota responded

We appreciate knowing that Scott provided first class customer service and helped you find just the car you wanted. Thank you for coming to Cowboy Toyota for your new car purchase.

March 14, 2020

It was a very nice place everyone is helpful and great customer service. I recommend it being a first time buyer myself. Over all pretty good place. More

by Cee214
Recommend Dealer
Yes
Employees Worked With
Rodney Houston
Mar 21, 2020 -

Cowboy Toyota responded

We are so glad that you received great customer service on your first car purchase. Thank you for coming to Cowboy Toyota. Enjoy your new car!

March 14, 2020

Service Professional and friendly staff. Maintenance service was performed on 2012 4-Runner. All of the required services were discussed and agreed including More

by jgmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski (service)
Mar 21, 2020 -

Cowboy Toyota responded

Thank you for bringing your 4Runner to Cowboy Toyota for service. We are glad you received great customer service.

March 14, 2020

I would definitely recommend this sales person and dealership. Rodney was amazing, very professional, and provided great customer service and demonstrated product knowledgr regarding my new vehicle. More

by valettale
Recommend Dealer
Yes
Employees Worked With
Rodney Houston, Tobias Fulton
Mar 21, 2020 -

Cowboy Toyota responded

We are so glad that Rodney provided great customer service. We appreciate your recommendation of Cowboy Toyota. Enjoy your new car!

March 13, 2020

Found route of cause and repaired quickly Repair shop found problem quickly. The part needed was not in stock. Once the part arrived (next day) the repair was completed in a few hours. I wa More

by scongleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Adkins, John Pena
Mar 21, 2020 -

Cowboy Toyota responded

We are happy you were pleased with the repair of your vehicle. We hope you will come back to Cowboy Toyota for any sales or service needs. Thank you!

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