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Cowboy Toyota

Dallas, TX

Overview
Reviews
4.9
4,746 Reviews
Call Dealership (469) 206-5619
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9525 E. RL Thornton Frwy

Dallas, TX

75228

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Showing 4,746 reviews

May 22, 2023

Great Experience! Easy to deal with and Luis was extremely helpful. I would highly recommend. More

by jase.kirksey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Santos
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May 22, 2023 -

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2023

I just bought a second vehicle from this dealership, because the sales and service are excellent. Super smooth, painless purchase process. I have used the service dept several times and they are fantast More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Sutherland
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May 22, 2023 -

Cowboy Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Molly, for choosing Cowboy Toyota!

May 22, 2023

Ivan is a great sales associate! I would recommend anyone to him if they are purchasing a vehicle (new or used). More

by Ashley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
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May 22, 2023 -

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2023

Very good dealership with excellent service. Pedro was a great and really worked with us to reach a deal we were happy with. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
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May 23, 2023 -

Cowboy Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Maria, please do not hesitate to let us know. We are always happy to help!

May 21, 2023

Shelly has handled most of the service visits on my car, and she is the reason I keep coming back. Sje's professional, knowledgeable, helpful, and most of all, I trust her. More

by miriamndls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
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May 22, 2023 -

Cowboy Toyota responded

Thank you, Miriam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2023

Mr. Lopez came threw us us on out last service. My wife lost the sales reciept some ware between the dealer service and home. Carlos reprinted the reciept for us. We appreciated his understanding. Thanks a More

by macdon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
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May 22, 2023 -

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and the team met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

May 20, 2023

Luis was very accommodating to all of our needs! Highly recommend using him as you next salesman! More

by jackylopez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
Report | Print
May 22, 2023 -

Cowboy Toyota responded

Jacky, thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 19, 2023

David Is very patient with you and will do anything to get your car right More

by Melanie Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Report | Print
May 19, 2023 -

Cowboy Toyota responded

Melanie, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 19, 2023

Very good. Faster delivery. Alex and Yaela are very good service! Very friendly! I really like the new car More

by Maoxuan Li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Sutherland, Yaela Dror
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May 19, 2023 -

Cowboy Toyota responded

Maoxuan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Very easy to understand and work with. Played attention to everyone involved in the purchase of our truck. More

by jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Report | Print
May 19, 2023 -

Cowboy Toyota responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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