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Cowboy Toyota

Dallas, TX

4.9
4,746 Reviews

9525 E. RL Thornton Frwy

Dallas, TX

75228

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Showing 4,746 reviews

May 31, 2023

Came in and got some awesome help from Pedro cachay and team! Couldn’t make it easy for them and they still got me in a beautiful Tacoma. I have to say I chose the right dealership to purchase my first t More

by manzanostefano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
Jun 01, 2023 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Stefano, and we look forward to working with you again.

May 30, 2023

Cowboy Toyota was fantastic - amazing customer service, clean facilities, and really great cars! Will keep coming back! More

by chriswalters17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Williams, Bob Cannon
May 30, 2023 -

Cowboy Toyota responded

It's great to hear that we were able to help you out, Chris. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

May 30, 2023

From the moment I stepped into Cowboy Toyota, my car buying experience was elevated to a whole new level, largely thanks to Luis. Luis is a consummate professional and an absolute joy to work with. I More

by A-Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
May 30, 2023 -

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new Tundra!

May 30, 2023

Great customer service ,very friendly and helpfull . Will definetly consider coming back for future vehicles. More

by Stovar244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
May 30, 2023 -

Cowboy Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

May 30, 2023

The service at this dealership is stress free. Alec Sutherland is a great representative. The manger was. also quite understanding and hospitable. I am satisfied with the service I was offered a More

by etimakan01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Sutherland
May 30, 2023 -

Cowboy Toyota responded

It's fantastic to hear that Alec and the team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

May 30, 2023

Luis Santos was so awesome very knowledgeable and helpful. I highly recommend him 100 percent! More

by gregorioescareno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
May 30, 2023 -

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

May 29, 2023

Excelente servicio, una atención genial. Siempre dispuesto a contestar mis preguntas con mucha honestidad. Excelente orientación respecto a mis pagos y todo sobre el carro. Me siento mas que More

by kaingc_05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
May 30, 2023 -

Cowboy Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 29, 2023

Yaela Dror was amazing! From our first encounter till the last she was kind, empathetic, knowledgeable, caring. She made sure to keep me in the loop about my new car the ent More

by missthecity2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
May 30, 2023 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2023

This is the third car we have purchased with Scott, professionalism, honesty and friendship is what we found at Cowboy Toyota with Mr. Scott. thank you More

by jane.gb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
May 30, 2023 -

Cowboy Toyota responded

Thanks, Jane, for your feedback on your recent visit to Cowboy Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 28, 2023

Cowboy Toyota has a unique (much better than the average) and excellent treatment of their customers. This is my second visit in a number of years, with my recent purchase of a Highlander. The staff was ve More

by wb5dx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cannon ... owner extraordinaire, SHELLY JACKOWSKI
May 28, 2023 -

Cowboy Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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