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Cowboy Kia
Conroe, TX
513 Reviews
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Showing 513 reviews
April 04, 2022
I wish I could give less stars. After being told for a few months in a row “I would be called when I loaner was returned” I called the dealership again today to check again. The wom After being told for a few months in a row “I would be called when I loaner was returned” I called the dealership again today to check again. The woman on the phone was rude and condescending. Stated they don’t provide loaners (when 7 minutes of a recording and 3 previous calls where I was “placed on a waiting list” stated otherwise). I mentioned to her these things and she told me “if you can come here and find one you can have it but I’m telling you we don’t do it”. She then proceeded to talk to me as if I was a child and refused to listen to my scheduling availability and just kept telling me it doesn’t matter what day you come if you can’t get here before 2. I tried to explain to her that if a weekend appointment was not an option I needed to know her next available AFTER the only 2 days that she provided me. After seeing she was set on continuing with her attitude that implied she was doing me a favor by answering the phone , I disconnected the call, so as not to meet her with the same disrespectful attitude. More
by mrs.quincyrandolph
Employees Worked With
Jane or Janice something with a J
Helpful March 29, 2022
Danielle did a great job getting my car serviced quickly. She even got my car washed and vacuumed. She even got my car washed and vacuumed. More
by andyspector44
Employees Worked With
Tommy Mueller, Israel Del Cid, Easton Hohensee, Jonathan Hartsfield, Gary Raymond, Derrick Straughter, Digital AirStrike
March 12, 2022
Very nice and helpful service personnel. The only issue I had is it took 4 visits to the dealership to get the door and underpanel repaired under warranty. This should have been taken care The only issue I had is it took 4 visits to the dealership to get the door and underpanel repaired under warranty. This should have been taken care of on the first visit. More
by Dayb90
Employees Worked With
Danielle
March 11, 2022
Right out the door they win with my salesman, Emory Sidney. I highly recommend him to anyone looking for a person to make the ease of buying a car a pleasant experience. They were fair with the prici Sidney. I highly recommend him to anyone looking for a person to make the ease of buying a car a pleasant experience. They were fair with the pricing and getting everything done quick and painless. THANK YOU EMORY More
by puzzlerG
Employees Worked With
Emory Sidney
March 05, 2022
Cowboy KIA in Conroe has always given me excellent service. Dani of Cowboy Kia has always made sure that my Kia Sportive is well maintained. She also explains in detail what had been done to my vehic service. Dani of Cowboy Kia has always made sure that my Kia Sportive is well maintained. She also explains in detail what had been done to my vehicle. Job well done by Dani. More
by dbas1953
Employees Worked With
Dani, Auto maintenance department
