Cowboy Kia

I looked online and they had a Koup I wanted to look at. Parked next to the Koup was a red SX. I really liked it. George and the staff at Kia are really friendly and helped me get a really nice car for a r Parked next to the Koup was a red SX. I really liked it. George and the staff at Kia are really friendly and helped me get a really nice car for a reasonable price. So far I would have no problems recommending Cowboy Kia to friends and family. More

I called 2 weeks prior to my visit, I knew exactly what I was looking for and I explained to Victor that I had some credit issues. I felt that I had worked hard and deserved to own a new vehicle. I told him was looking for and I explained to Victor that I had some credit issues. I felt that I had worked hard and deserved to own a new vehicle. I told him what I had saved and he said that he would be entire sales process because of bad experiences w/ other dealers. I drove of the lot around 2:45 pm the "PROUD OWNER OF A 2011 KIA SORENTO." I am so excited, I still get butterflies when I think about it, I have told so many of my co-workers, family, and friends that if they are looking to buy COWBOY KIA is the best choice :) More

I first visited Cowboy Kia on January 22nd to test drive the KIA Soul+. Victor greeted me promptly and took me to drive the automobile I was looking for. I loved driving the car immediately, and Victor was the KIA Soul+. Victor greeted me promptly and took me to drive the automobile I was looking for. I loved driving the car immediately, and Victor was very thorough in going over the safety features as well as all the standard equipment that the model comes with. Absolutely no pressure from him. I made a deal for the car I wanted, and was firm as to what I was willing to pay. This car is rapidly becoming very popular, and it took 9 days to find the model I wanted. This is where Charlton came into the picture. He didn't give up looking for the color I wanted in my Soul+. Two days before I was going to be picking up my car, with my second choice color, Charlton calls me with the good news. I am so happy to be driving the exact car I wanted! All the employees I met at Cowboy Kia of Conroe are professional and knowledgable. I highly recommend this dealership to anyone that is looking for a great car buying experience....and a fabulous automobile! Beverly More

I needed to purchase a new car for me and my husband. I looked in the phone book and found the nearest Kia dealer in my location.I like to keep my purchases local in my area for several different reasons.W looked in the phone book and found the nearest Kia dealer in my location.I like to keep my purchases local in my area for several different reasons.We live in this area and we need to support our local suppliers and dealers. I pulled into the dealership and was greeted by george hewitt who made me and my husband at home.George found out all mine and my husbands needs for the purchase of both our new vehicles.After george helped us he took us to finance where we meet with David Johnson.David helped us ge the right rate for our needs and some much needed aftermarket products that will help keep us if we need assistance after the sales. I know that we got a great deal on both our vehicles and financeing purchsed at the best rates for us.I will strongley recommend George Hewitt for sales and David Johnson or all finical needs.CowBoy Kia of Conroe will always be recommended to all of our church and friends and family members. Thank You CowBoy Kia for a Great Job. More

I did not know buying a car could be such a pleasant experience! Salesman Victor Kaufhold met my husband and I when we arrived and was with us until we walked out with our new vehicle. All our questio experience! Salesman Victor Kaufhold met my husband and I when we arrived and was with us until we walked out with our new vehicle. All our questions and concerns were answered immediately. The color I wanted was not available on their lot, but they found me the color I wanted right away and never tried to persuade me to take what was available, which has happened in the past with other dealerships. Then Victor introduced us to David Johnson in the Finance Department. Mr. Johnson really listened to us when we explained what we could afford and was very kind and thoughtful throughout the financing process. Plus, got us financing even better than what we had expected! Thank you Cowboy Kia for my beautiful new 2011 Kia Soul Exclaim! I highly recommend Cowboy Kia of Conroe to anyone looking for a vehicle. More

They sold me a used Mini Cooper that was unsafe because the airbags didn't work and they knew it. When I found out they wanted me to "back out of the deal" even though I'd already owned the car for over a the airbags didn't work and they knew it. When I found out they wanted me to "back out of the deal" even though I'd already owned the car for over a week and it was going to cost them 1500 bucks to fix it and they kept saying they had only made 400 dollars off the deal. They then started telling me they couldn't let the car off the lot. This was when I'd brought it in for them to fix the driver's side power window. They made me think I was going to have to call the sheriff just to leave with a car I had bought a week prior. Service department seems to run separately from anything else at the dealership. They then offered to pay for a 1/3 of the cost to repair the airbag sensor and wanted me to take it to some fly by night place that did it cheaper than the Mini dealership. I just don't trust them at all and wouldn't recommend anyone I know to them for purchasing an auto new or used. The salesperson, Jimmy, was a nice enough guy but when you get jacked around that much you don't know who's in on it. More

The weather was very cold as my wife and I came on to the lot. I was surprised to see a consultant out in the cold as well, but Mr. Kaufhold was very quick to offer a warm handshake and smile. Immediately, lot. I was surprised to see a consultant out in the cold as well, but Mr. Kaufhold was very quick to offer a warm handshake and smile. Immediately, I was at ease as Victor brought us inside to find what we were looking for. Victor only took about 2 minutes to suggest 2 vehicles and we went to the lot. Within a couple of minutes we were test driving a beautiful Sorento. Within 2 days, Victor helped us drive away in a brand new 2011 Sorento (fully loaded)! That was a great feeling! Victor and the staff at Cowboy Kia treated us like family. Not only do we have a beautiful vehicle but new friends at Cowboy Kia. They went above and beyond to make sure that we received the best financing and trade-in allowance. Thanks again!!!!!!! More

My experince at Cowboy KIA, has been great each and everytime that I have visited the dealership. Upon my arrival I was greeted by " Mr. H and Michael, they listened to me and took care of my new vehi everytime that I have visited the dealership. Upon my arrival I was greeted by " Mr. H and Michael, they listened to me and took care of my new vehicle needs. They were patient and kind with me, while I looked at several cars. I had traveled to a dealership in Houston, at first and those guys were rude. I normally don't buy from the local dealers thinking that I can get a better bargains. By far, this was one of my "Best Car Experiences". The customer service all around was great; from the car salesmans, finance guy, the porters. I truly can't praise these guys enough, everytime I had a need or question they we're on point with an answer. Thank you to Cowboy KIA, enjoyed doing business with you! More

The reason for this review being so low is for starters, they turned around and sold my two year old Kia that had only 19,000 miles on it before they had made sure and secured financing on the other car tha they turned around and sold my two year old Kia that had only 19,000 miles on it before they had made sure and secured financing on the other car that I had been told had been financed!!! I went through this process for two months dealing with lie after lie about what was going on from the people in financing and the head manager. Never could get a straight answer over the phone, instead I always had to make the 30 minute drive back up to the dealership in order to get any answers, or at least xxxxxxxx answers!! They promised to have my trade in paid off within a week to two weeks and it ended up taking two months even after they had already sold it leaving me with having to deal with Kia Financing contacting me wanting me to make payments on something that was neither in my possession or even in the possession of the car dealership!! No one should have to go through the drama that we went through in order to buy a new car!!! With the actions that they had demonstrated I ended up with no other choice than to take the deal that they gave me two months later instead of having the choice to take the car I had used for a trade in and walk away!! The only good thing was the sales person that we dealt with, Mr. H, he was great!!! However, he had been put in the middle of this mess by the management team in order to cover their own mess up and that was very unfair to both him and myself!! So to answer your question, NO I would not refer anyone, friend or foe, to this dealership!!!! More

Tommy is the rudest person I have ever met. He should not be working with people at all. When I was trying to get my payment where I wanted it, he said you make (x) amount of money, what's the problem? The p be working with people at all. When I was trying to get my payment where I wanted it, he said you make (x) amount of money, what's the problem? The problem was that I didn't want to spend all of my income on a car payment. It doesn't matter anyway. I told him what I wanted and they told me in the beginning they could get it where I wanted. They never did. I should have left then. In the beginning I told them I had $1000 for a down payment, they said that was fine. In the final steps of the paperwork they told me they wanted $2000. So I said o.k. They told me I had a month to come up with the other $1000. I came in the next day with a posted dated check, I was told they don't take post dated checks, that I had to pay it all then. Then the cashier guy said they hold checks for 3 weeks, max. Tommy found someone (who knew her job) that said they do in fact hold checks. I was also given a "We Owe You" slip, this had the things that are wrong with the car that they promised to fix. Not only do the people inside (Tommy) not have any clue what there service department can or can't do, they also don't anything about their hours over there. We thought it needed a front end alignment because it was pulling to the right. The service people said it didn't need an alignment, just a tire replaced. I got my car back yesterday and now it's pulling to the left even worse than it was to the right. I don't even want to deal with these idiots anymore. I'm so frustrated with them. More