Cowboy Kia

I have a 2005 KIA Sorento Ex that has visited Cowboy Kia every year for the last 3 years for repairs of $1500 every year that seem to always fall "Not under warranty" that I purchased additionally. Up unti every year for the last 3 years for repairs of $1500 every year that seem to always fall "Not under warranty" that I purchased additionally. Up until the last visit, I was extremely happy and had referred people to Cowboy Kia. When I showed up on last visit, all those "familiar faces" were no where in sight. My original complaint was "I had fuel system serviced 3 weeks ago and has steadily gotten worse mpgs along with heavy shimming intermittently" to which Nathan proceeds to go to my car and start diagramming scratches dings and dents on the exterior of my car...I know not how exterior appearance has ANYTHING to do with mechanical problems...but OKkkkkk. Then he proceeds to try to thrust a $600 tune up on me when I DO mention that I have never had spark plugs changed since I've bought the car. ($600 "tune up pkg" does NOT include spark plug replacement...so I needed this WHY?) So I told him, "no I've had all those things done recently I would like spark plugs replaced and find out why its running so bad since last visit 3 weeks ago". He then said it would be $218 to which I asked "why so much?" and he broke down all pricing to which by then the mechanic found that I needed to replace the alternator belt, another $200. So I "ok'ed" the $418 repairs and left to later return to after standing there 30 minutes while they entered all my repairs into the computer with them telling me I owed $661.72. Yeah after another perfect stranger customer backed me up, they finally dropped the additional charges. Long story short, I WAS going to trade in the Sorento for the new Sportage..now the thought of owning another KIA makes me want to vomit! So recommend to a friend? Em no not even an enemy. More

excellent dealer! super friendly, helpful service. Sales rep and all personnel who we interacted with were very cordial. New car was at another dealership which had to be sent to our dealer. Took two Sales rep and all personnel who we interacted with were very cordial. New car was at another dealership which had to be sent to our dealer. Took two weeks to get new card. During that time, a loaner vehicle was provided. HIGHLY recommend! More

Everyone was friendly and very helpful. They worked to get us what we needed. They made us feel like we had value and that they truly appreciated the fact that they were the car dealership we chose. It's get us what we needed. They made us feel like we had value and that they truly appreciated the fact that they were the car dealership we chose. It's the most poisitive buying experience we have had in all of our car buying. (12+ cars) We would definitely recommend Cowboy Kia. More

I cannot even think of one negative about my experience. I started shopping online on a Friday and found a car that I was interested in on the Cowboy Kia of Conroe website. I called and spoke to Bobby Grimm I started shopping online on a Friday and found a car that I was interested in on the Cowboy Kia of Conroe website. I called and spoke to Bobby Grimmet. He gave me the information I needed. I went to see him the next day and walked out of there with my new Kia in a matter of a few hours. The staff is very friendly and the entire experience had a "down to earth" feeling for me. They didn't try to switch me into another car for more money or any last minute hurdles. I am happy with whole experience, the staff (especially Bobby Grimmet in Sales and Charlton Miller in Finance)and really happy with my car. I would highly recommend people to shop first at Cowboy Kia in Conroe, Texas. I would say "Happy Hunting", but I feel that if you start at Cowboy Kia in Conroe you will not have to hunt after that. More

I contacted multiple KIA dealers within my metro area. Cowboy KIA was the stand out in the croud by far. Only one time in my recent past have I come accross a dealer that I would give a 10 out of 10 rati Cowboy KIA was the stand out in the croud by far. Only one time in my recent past have I come accross a dealer that I would give a 10 out of 10 rating. From the internet department, the receptionist, finance.....all the way to Richard the desk manager. How many managers have you seen take a customers car to the wash rack and wash it himself? I can tell you...NONE! The memory of dealing with these awsome folks will stay with me for a very long time. The owner of Cowboy Kia should be very proud of how this store is run. Regards, Ron Kindler More

My husband and I wanted a new car but we didn't want to deal with all the pushy sales people. To our surprise, buying a car at Cowboy Kia in Conroe was stress free. My husband and I couldn't believe how ni deal with all the pushy sales people. To our surprise, buying a car at Cowboy Kia in Conroe was stress free. My husband and I couldn't believe how nice and honest Victor Kaufhold was. He wasn't pushy. He didn't lie. He was very considerate. He made my whole family feel comfortable at the dealership. I have never experienced service so good anywhere else. This is how buying a car should be. I would and will recommend Victor to anyone I know looking for a car. I know that anyone I send to Victor will be in good hands. Victor Kaufhold knows how to provide the very best customer service. I can't say enough about my whole experience at Cowboy Kia in Conroe. Everyone there is very nice and professional. More

I just wanted to let you know that Steve Kobulnicky was a pleasure to work with. I had a challenging situation and Steve and his finance manager worked very hard to put me in my brand new Kia Rio. Steve a pleasure to work with. I had a challenging situation and Steve and his finance manager worked very hard to put me in my brand new Kia Rio. Steve and the entire team at Cowboy Kia have been extremely customer service driven and I highly recommend them! More

Victor and the crew at Cowboy were great! Worked with us to get us into a car we liked and could afford on our budget .. Thanks guys ! to get us into a car we liked and could afford on our budget .. Thanks guys ! More

My wife and I had purchased a 2007 Kia Sedona from George and had a good experience. When the time came to replace my 2000 Oldsmobile Intrigue, I knew I wanted another Kia and wanted to come back to Cowboy and had a good experience. When the time came to replace my 2000 Oldsmobile Intrigue, I knew I wanted another Kia and wanted to come back to Cowboy Kia. I am a person who likes to research cars and come up with the model, trim and options. I had my eye on a Kia Sorento for some time now and research both the LX and EX models without options (I am not an options guy). I leaned toward the 2012 model as many places had very few 2011 models available. I did learn something interesting about car manufacturers; out of a hundred units that are shipped at the beginning of a model year, 95 are fully loaded and 5 are the base (no options). Threw my research out the window. But George and his team worked with me to buy a fully loaded Kia Sorrento at a reasonable price. They were patient as I was deciding whether to go with a 2011 or the 2012. Cowboy Kia has a very friendly group up there and I recommend them to my friends. More

I have never had such a wonderful experience in buying a car in my life. Everyone was very helpful and knowledgeable in their own specific field. My salesman Bobby Grimmett was just wonderful and very res car in my life. Everyone was very helpful and knowledgeable in their own specific field. My salesman Bobby Grimmett was just wonderful and very respectful, and help to make everything in the this transaction easy. Bobby took time to explain everything involved in my new car purchase, right down to programming the car, and introducing me to all the personnel that I will come in contact with through the coming years. I never once felt like I was being hustled into buying a car, which has been my experience in the past. I have been singing praises for Cowboy Kia since I pulled my new Kia Soul off the parking lot, and I will continue to recommend them for years to come. If you want to feel like you are truly respected as a consumer, definitely give them a call, I am very glad that I did. More