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Cowboy Kia
Conroe, TX
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
December 05, 2015
Virgil the sales person. Virgil was a hoot, relaxed atmosphere he explained everything about the car and made sure all questions were answered. Recommend the dealership and a Virgil was a hoot, relaxed atmosphere he explained everything about the car and made sure all questions were answered. Recommend the dealership and also Virgil. More
by Nancyhal
Employees Worked With
Virgil
December 05, 2015
Great Experience This was a great "car shopping" experience. Very easy, very relaxed. I love my new car & I would highly recommend this company & this salesman. Plu This was a great "car shopping" experience. Very easy, very relaxed. I love my new car & I would highly recommend this company & this salesman. Plus if you go on a Saturday....they feed you lunch. Everything was explained & all questions answered. More
by joyssoul
Employees Worked With
Charles Henderson
December 05, 2015
friendly professional and NOT high pressured We got the car we wanted without hassle and without the usual high pressure of some dealerships. Friendly sales person who did what he promised. We got the car we wanted without hassle and without the usual high pressure of some dealerships. Friendly sales person who did what he promised. More
by dgfenley
Employees Worked With
Virgil Barnes
December 05, 2015
Was not planning on buying that day My wife was cleaning the house and told me to get lost for a few hours so I decided to go look at the 2016 Kia Optima's. I was currently driving a lea My wife was cleaning the house and told me to get lost for a few hours so I decided to go look at the 2016 Kia Optima's. I was currently driving a leased Nissan Altima which wasnt due up until next April or May. I explained that to my salesperson Veronica Hewitt who without putting any pressure on me asked if I was interested in a purchase if they were able to get me out of my current lease. We were able to make a deal and I found the staff to be very friendly, professional and easy to deal with.Overall a pleasant experience! Gary Prosser More
by flysmartt
Employees Worked With
Phil Hagans,Joe from finance, Bryan Bittick
December 05, 2015
They make it easy Cowboy Kia makes it easy to buy a new car. I worked with Virgil Barnes and he helped me to overcome some credit issues and walk away with a great deal Cowboy Kia makes it easy to buy a new car. I worked with Virgil Barnes and he helped me to overcome some credit issues and walk away with a great deal on my first brand new car. More
by KiaSoulGuy
Employees Worked With
Virgil Barnes
December 05, 2015
Second purchase from dealer The Kia staff was very kind and courteous. This is the second vehicle that I have bought from Cowboy Kia. This time I was in the market, looking for a The Kia staff was very kind and courteous. This is the second vehicle that I have bought from Cowboy Kia. This time I was in the market, looking for a car that my oldest daughter would drive. They were very patience, explained everything carefully, and answered all our questions. Their service made both of us feel comfortable and at home. My sales representative Derrick ** made sure I understood everything that was explained to me. Even gave me his phone number to call in case I needed to know anything about the car. I highly recommend Cowboy Kia for your car shopping experience. More
by jseiley
Employees Worked With
Derrick Straughter
December 04, 2015
Awesome No-Haggle Experience I was in need of another vehicle and had seen several on the website that I was very interested in. I went into the dealership with my own pre-qualifi I was in need of another vehicle and had seen several on the website that I was very interested in. I went into the dealership with my own pre-qualified financing in place and wanted to see the cars that I had VIN numbers on during my search. Their prices were very competitive and quite a bit less than many other dealerships I was shopping. I arrived and the vehicles were there, I test drove both and chose the Kia Soul. There were very helpful and knowledgeable in helping me make a decision regarding financing versus leasing. I chose the lease option. There was never any pressure or haggling as you can get many times in a dealership. Veronica, the Internet Sales Manager was very helpful and made every effort to put me in the car that I wanted. The finance department was great too. The dealership has a nice environment, clean and relaxing. I'd recommend them to everyone! More
by djk1130
Employees Worked With
Veronica Hewitt
November 27, 2015
Conartists and flat-out liars!!! There are a lot of reputable, honest, dealerships that genuinely care about and respect their potential customers... Cowboy Kia of Conroe is NOT on th There are a lot of reputable, honest, dealerships that genuinely care about and respect their potential customers... Cowboy Kia of Conroe is NOT on that list. They flat out lied to me over the phone (after THEY called me) guaranteeing terms of a sale, and denied the guarantee, refusing to honor their word after I dragged my pregnant wife 1-1/2 hours up there. This happened twice. The second time, they sent pictures of the a vehicle I was interested in and spelled out the downpayment, monthly payments, and term length of loan in text, (they already had my credit application on file from my filling it out both online, and 3 days earlier the first time we drove up there). The manager even said " Consider it my personal gift to you and your wife for your new baby". Seeing it in writing, I thought, there was no way that they could be so deceitful, again. I was wrong. They raised the price by more than $1000 the first trip, and more than double the second time, both times once I got there. Fool me twice, I guess. My fault for giving the benefit of the doubt. They even denied me the opportunity to speak to the manager and the rep that sent me the photos and text guarantee. They are, by definition, CON-ARTISTS, and I encourage anyone to take their hard-earned money elsewhere to buy a vehicle. If you doubt my story, I've posted screen shots of the photos and guarantee they text me in my yelp review. See for yourself. More
by Greg C
Employees Worked With
Nataly, Megan, Pepper
November 22, 2015
Best of the Best The cream of the crop. My wife and I was looking for a car for her, but couldn't find one in the price range we wanted so I remembered Cowboy Kia in Conroe so we drove from My wife and I was looking for a car for her, but couldn't find one in the price range we wanted so I remembered Cowboy Kia in Conroe so we drove from our home in Livingston, Tx and got a great deal that worked for us. Excellent folk's and the Salesman Derrick S. was great he also had some great people like Paul and David assisting as well Thank you Cowboy Kia my wife is happy and so am I. More
by John & Toni Nessler
Employees Worked With
Derrick, Paul, David, All
November 20, 2015
Shame on you!!! I inquired about a used GMC Acadia they had. I spoke with Vanessa to verify the price as it was a few thousand more than any others I could find. I I inquired about a used GMC Acadia they had. I spoke with Vanessa to verify the price as it was a few thousand more than any others I could find. I explained I would be coming in the next day and we had just had a baby the day before, time was limited, we needed a car but I did not want to make the 3 hour drive from Dallas, be away from my new family for a day and not get to buy the car. Again, assurances were made that the price was correct and they are a volume dealer so the price will be cheap and certainly not a mistake. Again, I checked, again they assured. So, I left Dallas at 5am the following morning, stopping half way for breakfast. I checked their website and the car had increased in price by nearly $10k!! No real apology from Vanessa and still no call back from the manager, these guys are even worse than your game playing time wasting stereotypes and are only out for themselves.... I am sure they thought that if they could get me in the showroom and waste enough of my time I would surely buy something. SHAME ON YOU!!!!!! More
by Matt
Employees Worked With
Vanessa
