Cowboy Kia
Conroe, TX
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Deceptive advertising & staff. 2016 Kia Optima We drove away from a GREAT deal to buy from Cowboy Kia. Told Claudia the employee representing Cowboy Kia this before we drove 250 miles ( had already We drove away from a GREAT deal to buy from Cowboy Kia. Told Claudia the employee representing Cowboy Kia this before we drove 250 miles ( had already driven 200 miles & this was also disclosed) to buy this car. I made it clear to her I wanted the advertised car for that price. She assured me that would be the situation. She also told me the rebates would be waived at dealership discretion (reinforced by Veronica) We already had financing approved through our banking institution. She made it clear to to me there would be no dealer adds added to the price. I covered everything prior to driving there only to get scammed!!!This dealership is staffed by frauds. They are trained to misrepresent their inventory. We walked away from a gem of a deal at another dealership just to drive 250 miles for them to NOT stand behind the negotiated price. Their word is garbage. If I could give them a zero I would. The car we should have bought was sold before we could return to the other dealership. We will be contacting the BBB as well as Kia. More
Great Team!!!!!!! I am quite happy to write this review. Upon walking into this dealership we were greeted by Tommy and as one of the other recommendation said ""He ma I am quite happy to write this review. Upon walking into this dealership we were greeted by Tommy and as one of the other recommendation said ""He made it happen for us also". We were not expecting much but Tom listened to our situation, he and his team considered all the options with us and in the end we were able to purchased a new and reliable Kia-Rio 2015 for a very good price. If you are looking for someone who understands people and situation ---I recommend Tommy. As a walking customer we were not expecting to be treated with such good service since we tried other car dealers in the area and because of their shoddy approach we were left not only with a dejected feeling but also with the impression that when purchasing a car a car dealership is the last place we want to try. However, not only was Tommy friendly and courteous he explained everything to us and took us through the lengthy paperwork process. He made it seem so easy. More
false advertising Cowboy KIA would not sell me a used car for the internet advertised price unless I also purchased a $2999 'service package'. As the same thing happen Cowboy KIA would not sell me a used car for the internet advertised price unless I also purchased a $2999 'service package'. As the same thing happened to me at Ron Carter Hyundai, I had called Cowboy in advanced and was told no add-ons were necessary. I drove 1 hour 15 min. to get to the dealership. I do NOT recommend Cowboy KIA. More
The best experience ever!! This dealer ship is great!!! All is the salesman are very helpful and knowable about all the vehicles. There turnaround time is very quick you will be This dealer ship is great!!! All is the salesman are very helpful and knowable about all the vehicles. There turnaround time is very quick you will be in and out with your new ride in no time. More
Great Buying Experience I got a 2015 Rio I wanted at the price I wanted, got good financing with a low interest rate. All with no Hassle or pressure . Paul did a great job I got a 2015 Rio I wanted at the price I wanted, got good financing with a low interest rate. All with no Hassle or pressure . Paul did a great job before during and after the sale. I recommend Cowboy Kia to everyone! Plus I got free burgers! More
Made it happen! Tommy Mueller of Cowboy Kia made it happen. Found the deal that worked with my terms. Need the deal, see Tommy. I needed to replace my old Saturn a Tommy Mueller of Cowboy Kia made it happen. Found the deal that worked with my terms. Need the deal, see Tommy. I needed to replace my old Saturn and went home with my new 2016 Soul, all in one day.. More
AmAziNG Cowboy Kia of Conroe was excellent to me, especially Veronica Hewitt and Mr. Joe R. They made everything so simple. She was there to answer any questi Cowboy Kia of Conroe was excellent to me, especially Veronica Hewitt and Mr. Joe R. They made everything so simple. She was there to answer any questions, day or night!! Go see them u won't regret it!!!! More
Always there for us! Please go see Charles Henderson at Cowby Kia! He is awesome! My '14 Kia Sorrento was totaled. I knew I would want the same exact car! Charles made it Please go see Charles Henderson at Cowby Kia! He is awesome! My '14 Kia Sorrento was totaled. I knew I would want the same exact car! Charles made it happen for me. AND I got the color I wanted! Buying a car, no mater where you are is pretty much an all day affair! Charles fed us breakfast and lunch! I LOVE Kias! And Cowboy Kia in Conroe is the top dog! More
Pepper, Kyle and Dan Dovey (finance manager) were awesome! Kyle was the person we were to see to purchase a Nissan Sentra. They were extremely busy and Kyle put us in the good hands of Pepper. Pepper helped Kyle was the person we were to see to purchase a Nissan Sentra. They were extremely busy and Kyle put us in the good hands of Pepper. Pepper helped us to work with the sales managers and get the deal we wanted. We were then handed over to the finance manager, Dan Dovey, and he was the most careing finance manager I have ever worked with. It was after hours and he took his time to talk to my young nephew about his credit and how to keep it in good shape. More
amazing If your looking for a great and friendly environment you found the right place. The salesman are not just friendly but also knowledgeable in what you If your looking for a great and friendly environment you found the right place. The salesman are not just friendly but also knowledgeable in what you looking for and also straight up with you. I love my new car and would recommend this dealership not only for first time buyers but also the ones who been through the process before. Definitely a 10 star score.... More