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Cowboy Kia
Conroe, TX
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
February 13, 2016
Great experience This is my second time shopping at Cowboy Kia. Both experiences were above and beyond what I could ever experience. I love my Kia and Love this deal This is my second time shopping at Cowboy Kia. Both experiences were above and beyond what I could ever experience. I love my Kia and Love this dealership and the way they car about their customers. Trinidad is amazing, friendly, and I highly recommend him! More
by SKing
Employees Worked With
Trinidad Rodriguez
February 11, 2016
Good solution to a bad situation immediately! In December 2015 I discovered I was $7000.00 negative equity(upside down) in the 2007 Kia Sportage I was buying. I called Cowboy Kia along with all th In December 2015 I discovered I was $7000.00 negative equity(upside down) in the 2007 Kia Sportage I was buying. I called Cowboy Kia along with all the other Kia dealerships in a 30 mile radius of Houston, TX. The person said they understood my situation and would be able to help. I made an appointment and arrived timely at the end of the evening (within an hour of closing) by closing time we were already fine tuning the deal to agreeable terms for both parties. I left the dealership in my brand new 2016 Kia Sportage LX on December 23, 2015. I am very satisfied with my entire experience. More
by KBStatin
Employees Worked With
Jose Rodriguez
February 11, 2016
Good Experience I bought my new Kia Soul from a new employee named Colt. He worked really hard to make sure my husband and I walked away happy. Thanks Colt! I bought my new Kia Soul from a new employee named Colt. He worked really hard to make sure my husband and I walked away happy. Thanks Colt! More
by Lisabarker
Employees Worked With
Colt Minneci
February 10, 2016
Great experience Thank you Veronica, James and Pepper for all your help. You guys were great. They were very helpful in every aspect of our purchase. I would defini Thank you Veronica, James and Pepper for all your help. You guys were great. They were very helpful in every aspect of our purchase. I would definitely recommend Cowboy Kia. I love my Kia Soul.... More
by Lovemykia89
Employees Worked With
James, Veronica Hewitt, Pepper Sterner
February 10, 2016
Lies! Lies! Lies! THESE GUYS ARE CROOKS!!! I have been to several dealerships in my pursuit of finding the right vehicle. I researched prices through smartphone apps a THESE GUYS ARE CROOKS!!! I have been to several dealerships in my pursuit of finding the right vehicle. I researched prices through smartphone apps and searched web pages for several days when I heard about "Cowboy Kia of Conroe". They advertised a substantially lower price than the competition in my local area. With them being a two hour drive each way I made sure that the price of the same specific car they advertised was in fact the same price I was to expect when I drive all the way there to buy a car. I was assured by the Internet specialist (Angelica Tutter) that they had several cars fitting the exact description of the ones I had shopped for at other dealers and that their price was Definitely the price as advertised, and that is the price I was to pay. I printed up their prices and used it as a tool to shop the local competition in hopes of making the same deal locally. When the local salesman heard what dealership I was referring to, they warned me and told me that (Cowboy Kia) does Not run an honest operation and that I shouldn't waste my time going there. Needless to say, I had to find out for myself... Upon arrival everything seemed to be going as planned. I test drove one of the vehicles I had been looking at online and while sitting in the car I once again asked the salesman (Tommy Mueller) if the car I was driving was indeed the price that was advertised. He emphatically said yes. He even made mention about a bonus care package that went with the car as well. My emotions were swirling in anticipation of the great deal I was about to make... Once I was seated across the desk from the salesman ready to sign the contract, the deception started to unfold. The price Tommy was Now offering was over $10000.00 more than the price I had been told by him, Angelica and the listed price they had on their website, which by the way, had No Fine Print alluding to any special circumstances such as incentives/ rebates associated with the price of the car. I then asked him what happened to the agreed price I was told by Angelica and also by him while sitting in the car just moments before. He shifted the conversation to rebates that were required to get to that price. One of the rebates required me to drive for Uber another required me to install a wheelchair apparatus to the vehicle for handicapped passengers. Another required me to be a veteran or active military. Even if I qualified for every rebate they offered me I would still have been close to $5000.00 more than the previously agreed price! After standing firm on the price I was told multiple times I would be able to purchase the car for, the salesman made a couple of trips to a back office to conference with the sales manager (Paul Jones) who finally made an appearance and Tommy (salesman) was nowhere to be found. After realizing there was not going to be a deal made, I challenged their honesty and integrity bringing up everything they had done deceiving me into driving two hours just to find out that they were just as dishonest as I was warned about in the first place. Buyer beware!!! They lie!!! I confronted them with their lies and they said every dealership in the Houston area practices the same sales techniques... Really??? Is this true? I will definitely not be buying a Kia because if they allow dealerships to deceive the public on multiple levels, I don't believe I want their product! More
by Michael H.
Employees Worked With
Tommy Mueller
February 09, 2016
Excellent customer service Charles Henderson at Cowboy Kia is awesome, h helped us in a time of need. We are glad he worked with us and got the best deal possible for us. I high Charles Henderson at Cowboy Kia is awesome, h helped us in a time of need. We are glad he worked with us and got the best deal possible for us. I highly recommend this facility, it's a fun, laid back environment and they always make sure you are comfortable. More
by Breya
Employees Worked With
Charles Henderson
February 09, 2016
Purchase New Sorento We purchased a new Sorento. We had a salesman that had just started. They were professional and did as good a job as was possible. I dont like hagglin We purchased a new Sorento. We had a salesman that had just started. They were professional and did as good a job as was possible. I dont like haggling about price. And the length of time from start to finish was lengthly. But overall was not a bad experience. Bottom line...love the vehicle! More
by Ladybug
Employees Worked With
Casandra
February 09, 2016
AWESOME EXPERIENCE Mr. Henderson was very helpful and worked with us in every aspect. I highly recommend going to see him! He helped us in every way possible. Mr. Henderson was very helpful and worked with us in every aspect. I highly recommend going to see him! He helped us in every way possible. More
by anb0208
Employees Worked With
Charles Henderson
February 08, 2016
Excellent Service Jose Rodriguez was an excellent sale mans! There are so many preconceived opinions when it comes to car sale mans but he was phenomenal! I would recom Jose Rodriguez was an excellent sale mans! There are so many preconceived opinions when it comes to car sale mans but he was phenomenal! I would recommend him to anyone any day More
by Amevans30
Employees Worked With
Jose Rodriguez
February 07, 2016
Cowboy Kia is amazing! Cowboy Kia has the kindest, most helpful employees! We absolutely loved our car salesman! Great customer service! Very friendly atmosphere. Clean offi Cowboy Kia has the kindest, most helpful employees! We absolutely loved our car salesman! Great customer service! Very friendly atmosphere. Clean office. Very prompt and trusting. More
by Lyndsey
Employees Worked With
William Moore
