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Cowboy Kia
Conroe, TX
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
February 26, 2016
Best Car Buying Experience My wife and I had the most wonderful experience buying our new Kia Sportage. I spoke w/ Colt over the phone and he's the one that got us in there. O My wife and I had the most wonderful experience buying our new Kia Sportage. I spoke w/ Colt over the phone and he's the one that got us in there. Our salesman, William Moore, was very friendly and helpful. The finance department didn't hesitate crunching numbers to get our payment to where we wanted it. We couldn't have asked for a better experience. We will definitely be going back when it's time for a new car and highly recommend them to others. More
by E. Bauer
Employees Worked With
William Moore, Colt Minneci
February 26, 2016
Spectacular Experience I went looking to buy a used car with a good deal, but I ended up getting a brand new car for a better deal than I could have ever imagined thanks to I went looking to buy a used car with a good deal, but I ended up getting a brand new car for a better deal than I could have ever imagined thanks to Veronica and her team at Cowboy Kia of Conroe. Not only was there great service provided to me but fast and easy with no games and no run arounds. I ended up taking the car home the same day and I have been enjoying every moment I have had in my car so far. If you are ever looking for the best place to purchase a car new or used, make sure you visit Cowboy Kia of Conroe and ask for Veronica! More
by Ilykj1426
Employees Worked With
Veronica Hewitt
February 26, 2016
Hassle Free Experience The sales team here is attentive to the details and makes car buying as hassle free as possible. Would definitely recommend this dealership to friends The sales team here is attentive to the details and makes car buying as hassle free as possible. Would definitely recommend this dealership to friends. More
by DwayneL
Employees Worked With
Joel Noyola
February 24, 2016
DECEPTIVE PRACTICES If you are looking for a dealership with integrity and that treats it customers ethically; you will make the wrong selection by choosing this dealersh If you are looking for a dealership with integrity and that treats it customers ethically; you will make the wrong selection by choosing this dealership. They will not stand by their advertised pricing at all and are not willing to negotiate even though it is on their website. I saw a vehicle online Sunday evening February 21, 2016 that I was interested in and submitted an online application along with an inquiry about the vehicle. I was contacted by the dealership the very next morning and told to come and pick out a car. I knew the car I wanted and informed Angelica of that along with my wishes of no games. I liked the car and was coming to get it, so if it was unavailable...please don't waste my time and I would assure you that I will not waste yours. So she scheduled me and appointment with Veronica for the same day at 2pm. Little did I know, I was given an appointment to test drive a vehicle that was not on the lot and didn't find this information out until after I traveled 40 minutes to the dealership. Veronica suggested that we move forward with paperwork and I agreed. She never gave me a price for the vehicle and eventually said that she could not discuss this with me only finance could. After making it to finance, I found out that the price of the vehicle was $2,000.00 more than the price listed on several other websites. Not only did the website have a price that was $2,000 lower, there is a banner that reads, “at Cowboy Kia everything is negotiable”. Not only did they not honor their price they were not willing to negotiate the deal. I refused to sign the contract (which should have been completed before I even went to finance) in finance and asked the finance manager to speak with someone about the inconsistency in the price. I left the dealer that evening and no one contacted or spoke with me until I initiated the follow up call the next afternoon. In the phone conversation, I was told that the dealer would not honor the price that was listed on the website and they kept with the shenanigan that the price was a cash only price. There was no indication of a cash price only on any of the websites that I viewed. About an hour later, the dealership changed the prices on the website without any resolution with me. Perhaps they thought the ads were misleading and flat out fraudulent, so they should update the price. I have viewed several sites and complaints all say the same thing about the dealership. I will forward my complaint to the BBB, state of Texas OAG, KIA regional office, KIA Headquarters, and KIA Global and every social media website knows about their unethical practices. More
by Sherika
Employees Worked With
Veronica Hewitt
February 24, 2016
"happy" im very satisfied with our purchase but very grateful with our salesperson Marisela Samano very nice and polite and had a lot of patience and help us im very satisfied with our purchase but very grateful with our salesperson Marisela Samano very nice and polite and had a lot of patience and help us thru all this process thank u oh n there coffee is the best!!! More
by adrie
Employees Worked With
marisela samano
February 24, 2016
Chinchilla.soul Fast fun courteous very knowledgeable people definitely will bring my kids here when they turn 16 to buy the first car. I'm sure their experience will Fast fun courteous very knowledgeable people definitely will bring my kids here when they turn 16 to buy the first car. I'm sure their experience will be just as knowledgeable fun courteous as mine was and even more can't wait to buy another car thanks Kia Conroe cowboy...thanks guys. More
by DWBF/FDWB
Employees Worked With
Mike Maynard , Anthony Hewitt, Veronica Hewitt
February 24, 2016
Awesome Bought a car from Cowboy Kia and Charles Henderson. Mr.Henderson was awesome and very kind to me and my wife . He explaind all options very well.I wou Bought a car from Cowboy Kia and Charles Henderson. Mr.Henderson was awesome and very kind to me and my wife . He explaind all options very well.I would recommend Charles Henderson and Cowboy Kia Conroe to anyone. This car buying experience was less stressful than the past.And the cash machine was awesome More
by Tommy h
Employees Worked With
Charles Henderson
February 21, 2016
I am still so surprised, what a blessing, our RIO experience I have to rate Cowboy KIA and the salesman and finance with the highest rating. Jim Holsen was very good in knowledge of this vehicle, and everything I have to rate Cowboy KIA and the salesman and finance with the highest rating. Jim Holsen was very good in knowledge of this vehicle, and everything beyond what we needed to know. At 60 years of age, this was my first new car purchase. This team at the dealership is very fast and friendly, more like Family. Even after we got the car, which is a great car, they are still working to make sure we get the best out of the deal. Ive never heard of such wonderful people who work so hard and with genuine passion for the customer from a car dealership. I love this car, the deal, the service and these people. I'm telling everyone about them More
by Maurice Brown
Employees Worked With
Jim Holsen
February 20, 2016
Buyer Beware of Conroe Cowboys Last Saturday, after hearing of all the great "upside-down" stories, my husband and I drove 50+ miles to Conroe. I'm a Benz lover and they advertised Last Saturday, after hearing of all the great "upside-down" stories, my husband and I drove 50+ miles to Conroe. I'm a Benz lover and they advertised a 2010 E350 Coupe with very low miles. I was immaculate and I was in love! However, we were told that they didn't want our car (a 2007 Cadillac CTS) but that if we brought I our 2010 E350 back with an appraisal from either Carmax or Texas Direct, they would do the deal at $1000 above the value. Wednesday morning, my husband Drove back to Conroe with an appraisal and an approval from our credit union for the $29995 Benz ... Only to be told that they had fired the salesman who promised us the $1000 extra on our trade and that they wouldn't honor it. Jose was our salesman and was very polite/helpful but was undoubtedly being shuffled around by his veteran cohorts. From Moe to Scott the numbers kept changing and NOT in our favor. The haggling lasted over 5 hours and ended with the GM telling me if we let him carry the financing, he'd 'let us buy' at the original selling price and appraisal plus the promised $1000. Really?! When we refused, he said ok then in order to do the deal you will have to buy the 'Kia Package' which would add back $2000 to our cost. Perhaps the Cowboys at Cowboy Kia need to sell horse feed instead of cars! More
by Looking2buy
Employees Worked With
GM- Scott (or so we were told), Moe Shurarfa, Jose Rodriguez
February 20, 2016
New Optima 2016 Overall good experience, Jose and Tom were very nice --great personalities, did a great job on getting me the Optima that I wanted and were respectful Overall good experience, Jose and Tom were very nice --great personalities, did a great job on getting me the Optima that I wanted and were respectful of my time. More
by Ms_PaulaB
Employees Worked With
Jose Rodriguez, Tommy Mueller
