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Cowboy Kia
Conroe, TX
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
April 09, 2016
Couldn't be happier Cowboy Kia made it so easy to get a new car. The entire time was just fantastic and worked really hard to get me what i wanted at the price i could of Cowboy Kia made it so easy to get a new car. The entire time was just fantastic and worked really hard to get me what i wanted at the price i could offered. I would definitely go back to Cowboy Kia for another vehicle and have already recommended them to others that are looking for a new or used car. Tina M. More
by tina E Magerl
Employees Worked With
Claudia
April 08, 2016
Amazing and Pain Free Car Purchase Tee with Cowboy Kia was amazing to work with. He answered all my questions and explained every step to me as we went. He left no question unanswered Tee with Cowboy Kia was amazing to work with. He answered all my questions and explained every step to me as we went. He left no question unanswered and made the entire process of purchasing a new vehicle completely painless. He was a pleasure to work with and I would recommend Cowboy Kia and Tee to anyone interested in buying a new/used vehicle. More
by jesswolfe86
Employees Worked With
Tanveer Momin
April 08, 2016
Great experience! Loved the customer service here. they keep it very professional. I found what I wanted and was in and out in no time! I would recommend to others Loved the customer service here. they keep it very professional. I found what I wanted and was in and out in no time! I would recommend to others More
by zakk ward
Employees Worked With
Charles Henderson
April 07, 2016
Love my mini-van!!! We bought our first mini-van and could not be more pleased with our purchase. The staff there were great and you could not ask for a better finance r We bought our first mini-van and could not be more pleased with our purchase. The staff there were great and you could not ask for a better finance rep too. More
by John R
Employees Worked With
Jim Holton
April 07, 2016
Awesome!! I had a great experience with Cowboy Kia, excellent service and great people. Johnathan was very helpful, I went in looking for a used car and walked I had a great experience with Cowboy Kia, excellent service and great people. Johnathan was very helpful, I went in looking for a used car and walked out with a brand new car, I highly recommend Cowboy Kia. More
by KaylaMartin1
Employees Worked With
Johnathan
April 06, 2016
Good service Absolutely great service , were very attentive, the cars and deals were very reasonable. I would definitely recommend everyone to go to cowboy kia in Absolutely great service , were very attentive, the cars and deals were very reasonable. I would definitely recommend everyone to go to cowboy kia in conroe. More
by Aaliyah_ya
Employees Worked With
Rodrick townsend
April 05, 2016
Upfront Honesty Caused a Sell Jim Holsen is an awesome salesman who took the time to listen to what I wanted. He made sure we cut to the chase during the negotiations, which I gre Jim Holsen is an awesome salesman who took the time to listen to what I wanted. He made sure we cut to the chase during the negotiations, which I greatly appreciated. I got a phenomenal deal on an awesome car. I enjoyed a free lunch courtesy of Cowboy Kia. Jim ensured he went over every feature in my new 2015 Kia Optima Hybrid, before I left the dealership. I highly recommend Jim and Cowboy Kia for you next vehicle purchase! More
by HappyBuyer
Employees Worked With
Jim Holsen
April 05, 2016
Tommy Mueller promised ma a bird dog fee of $100 on 4/6/16. I haven't saw it yet. He has told me nothing but lies. Today is 7/9/16. About 5 wks. ago I told him I w promised ma a bird dog fee of $100 on 4/6/16. I haven't saw it yet. He has told me nothing but lies. Today is 7/9/16. About 5 wks. ago I told him I was going to tell as many people as I could about the lies he has told me. He said if I wouldn't do that my check would be in the mail as we speak. Another lie. What a shame I gotta keep my promise. Now the BBB. More
by sweetpea26
Employees Worked With
Tommy Mueller
April 05, 2016
Excellent Customer Service!! Rodrick Townsend is an awesome Sales Rep. He was very friendly, helpful and courteous the whole time I was there. He made this the best car buying exp Rodrick Townsend is an awesome Sales Rep. He was very friendly, helpful and courteous the whole time I was there. He made this the best car buying experience I have ever had! I got the car I wanted and at the end of the day I would recommend Rodrick to anyone looking to buy! I recommend Cowboy Kia to anyone looking to buy a car. They are the best! Ask for Rodrick Townsend when you arrive!!! More
by Tuddie Boo37
Employees Worked With
Rodrick Townsend
April 05, 2016
Lied over the phone about misleading ad Cowboy Kia posts misleading ads and blatantly lied to us on the phone before hiding behind a weary and well practiced "we have a disclaimer". I sa Cowboy Kia posts misleading ads and blatantly lied to us on the phone before hiding behind a weary and well practiced "we have a disclaimer". I saw the listed price on cars.com and was impressed by the low price, but concerned that there might be fine print, so I spoke with them via their online chat service. The woman I spoke with told me that was the "internet price", but was wary of confirming a price online and told me to wait to be contacted. No one contacted me so we called in the morning and spoke with Jim. We let him know that we saw a new Kia Soul at $12630, and wanted confirmation that that was the price before driving over two hours. He told us that was the base price and it was legitimate so we sorted out or financing and drove 2.5 hours to Conroe. When we got there, the salesman quoted the price at full MSRP, which was over $5000 more than the online price. He brought us to an office to explain that the online price was with every available discount and walked us through the discount list. Unless I was a veteran that graduated college in the last year and drove for uber (among other things) I would not qualify for that price. They offered me $750 off of the full MSRP, which was still $5000 over the online price. Even if EVERY rebate and discount on his sheet applied to me, it still did not add up to the price listed on the site. He told us repeatedly that we were mistaken and their ad had a disclaimer despite the fact that I had saved a pdf of the complete webpage on my tablet. He crumpled up our paperwork as we were leaving. We spoke with the manager on duty on the phone to let him know that we understood their policy but that we should have been told when we called to confirm the price, especially since we let them know on the phone that we had such a long drive. The manager was unwilling to help or budge on the price and just told is that he would talk to Jim. More
by Janabickham
Employees Worked With
Jim, unlisted manager
