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Cowboy Kia
Conroe, TX
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
May 18, 2016
Poor customer service My husband went to cowboy Kia last night after receiving a letter that my car's trade in was $11000 and going online and getting pre approved, and mak My husband went to cowboy Kia last night after receiving a letter that my car's trade in was $11000 and going online and getting pre approved, and making an appointment with a sales person. When he arrived they had no record of him, and my car was worth less than half that amount. Then they put him with a sales kid, who didn't talk much or ask many questions, and then didn't listen to anything my husband said. He said he will never go back, and as a matter of fact will probably be going to a dealership in Huntsville where he was offered way more trade in for my car. More
by Jdeiss
Employees Worked With
He just said it was some young kid!
May 18, 2016
Great Experience I had a great experience, there was no pressure. And Veronic was a great help she took great care of me, i would recommend her toanyone that is going I had a great experience, there was no pressure. And Veronic was a great help she took great care of me, i would recommend her toanyone that is going to buy a new car. More
by Candy
Employees Worked With
Veronica Hewitt
May 18, 2016
great customer service and buying experience The reason I gave the rating I did was, the customer service and buying experience was honestly the best I've ever had when buying a vehicle. The staf The reason I gave the rating I did was, the customer service and buying experience was honestly the best I've ever had when buying a vehicle. The staff were super friendly and made sure I got the best deal! Will definitely recommend this dealership. More
by ashley9831
Employees Worked With
Jim Holsen
May 17, 2016
Very pleased customer Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and ta Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and taught me everything I needed to know about my new car. I am going to send my family and friends to him to buy there next new car. Thanks Charles for all ur wonderful help and God bless him😊😊 More
by Blessing68
Employees Worked With
Charles Henderson
May 17, 2016
Great service I purchased a Kia soul and was so pleased with the service from Charles. I will recommend all to go see him for a great deal. I purchased a Kia soul and was so pleased with the service from Charles. I will recommend all to go see him for a great deal. More
by Holt
Employees Worked With
Charles Henderson
May 17, 2016
Solid Place to buy a car This is the first Kia that I have bought and Charles Henderson made the car buying process as painless as possible. They worked with me to get me the This is the first Kia that I have bought and Charles Henderson made the car buying process as painless as possible. They worked with me to get me the best deal for my trade and were very friendly throughout the whole process. If you are looking for a new or used Kia especially you can't go wrong with Cowboy Kia More
by Coulter Conner
Employees Worked With
Charles Henderson
May 17, 2016
Very bad experience I had a very bad experience with this dealership and will not recommend it to anyone. There was a Highlander listed on the website. I talked to the de I had a very bad experience with this dealership and will not recommend it to anyone. There was a Highlander listed on the website. I talked to the dealership to check the availability of the vehicle and told them that I will be driving from San Antonio to check the vehicle (its 3.5 hours’ drive). They confirmed the availability and gave me an appointment. I called them again when I was half way to confirm the appointment, and they confirmed it again. When I reached the dealership the receptionist told me that vehicle has gone for servicing to Toyota showroom across the road and cannot be seen today. When I asked them that why did they gave me an appointment, they did not have any answer. I told the receptionist that I want to talk to manager to give the feedback. They asked me to wait in the waiting room. I waited for one hour and kept on reminding them but no one came to talk to me. I had to just leave the place. Forget about the cars, they don’t have minimum courtesy and respect for individuals. More
by AK
Employees Worked With
Receptionist did not tell his name
May 17, 2016
I purchased a Kia Sportage This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase f This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase for our needs. He was very thorough and very polite which made our visit to this dealership a good experience. More
by Maggie
Employees Worked With
Trinidad Rodriguez
May 17, 2016
Love my Salesman I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia ! I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia ! More
by Cherie White
Employees Worked With
Karina Luna , Israel Del Cid
May 17, 2016
Our purchase experience We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. a We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. and worked with us to find our vehicles. Our only complaint is how long the process took and this was not Tee's fault. It was a promotion Sat. and the dealership was very busy. This extended the offer negotiation time and the time before we could meet with the finance manager. They have plans to build a new, state of the art dealership at the present location. That should help. Overall, I recommend Cowboy Kia. BTW, we LOVE our Kia Soul! Also, the finance manager made additional efforts to save us money through the financing. That was very much appreciated. More
by lovelajm
Employees Worked With
Tee Momin
