Cowboy Kia
Conroe, TX
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Misleading? Got a postcard to register for a free car. Came to the web site and registered. Here's the text: "Free Car Giveaway starts April 1 2016- August 31,201 Got a postcard to register for a free car. Came to the web site and registered. Here's the text: "Free Car Giveaway starts April 1 2016- August 31,2016, All persons must register online and information given must be correct for contact purposes.Cowboy Kia can contact persons prior to the end of the giveaway date. All persons are allowed only one registration per household. Persons can register either online or in store. The drawing will be held in store at 3pm on August 31,2016. The winner will be called and must drive to the dealership the day of the drawing to complete paperwork. Tax Title and License are due upon completion of paperwork. Must have a valid Drivers License to complete paperwork. Good Luck everyone!" Got a call today, saying I needed to drive to Conroe to "complete your registration". Nowhere in the text does it say one has to drive to the dealership to "complete your registration", otherwise what would be the point of registering online in the first place. When I refused, saying I lived very far from Conroe, she said "OK, well, let me know if you change your mind," and hung up. Not impressed. More
2016 Kia soul Our family had a great experience at Cowboy Kia! Steve Hewitt was an awesome salesman, and helped us find the absolute most perfect car for fitting in Our family had a great experience at Cowboy Kia! Steve Hewitt was an awesome salesman, and helped us find the absolute most perfect car for fitting into our every day needs! We purchased our new Kia on 3/16/16 and We find more reasons to love it every day! More
Great Experience - Never Disappoints Repeat customers mean your doing something right! That's exactly what I am. I've purchased 2 vehicles from the Cowboy Kia dealership and have had a g Repeat customers mean your doing something right! That's exactly what I am. I've purchased 2 vehicles from the Cowboy Kia dealership and have had a great experience both times. I just got home last night with my latest purchase and I want to recommend that anyone wishing to purchase a dependable vehicle please see Charles Henderson. Working with him was great! He makes what can sometimes be a stressful situation a much more enjoyable experience. Charles really is "The Car Guy". More
Worst car buying experience ever! First of all, the advertisement you get in the mail and prices you see online are ONLY if you qualify for them. They list every possible discount yo First of all, the advertisement you get in the mail and prices you see online are ONLY if you qualify for them. They list every possible discount you could get if...your a college graduate, military, uber driver, etc. it's a joke. They will give you the ones you qualify for then once you get close to the price you want to be at or LITERALLY -JUST BEFORE YOU SIGN their little spiel "you'll take it for this price, sign right here", (I did this at least 4-5 times) they come back and say "oh, you don't qualify for this discount either". We went home (4 hours later) talked about it and went back the next morning and told them we would take it for the last price that they came out with the night before, but oh no, they tacked on another $150.00 (I know $150.00 isn't anything, but it's the principle of it). We agreed to $150.00 more, signed and went on to finance. Another 2 hours and they were not even busy at that time as we showed up as soon as they opened. An absolute disorganized madhouse! They tell you one thing and do not stand by their word at all. Oh, and by the way...the gift card with purchase of a new vehicle-MAKE SURE you print out your reviews because if you don't it's another excuse to cost you more time and effort. Nowhere on the paper they give you that tells you which websites to go to does it tell you to print it off. (I was told by Mike, the Finance Manager it was-NOT TRUE!). The FREE oil change (as I was told I would get from my salesman and then by finance it comes with every new purchase and again just 3 days ago by the finance manager) wasn't free. Also, I was promised a detail and a tank of gas. (When I bought my BRAND NEW vehicle the tank was 1/2 full, I called they said we will fill it for you when you come get your tags.) NEVER got any of it. I have called and left messages for the Sales Manager I have not received any return call. I spoke with the Finance Manager, Mike, who says he will take care of it for me. He wants me to let them come pick my car up and fill it up a detail it. I'm sorry, I'm not comfortable handing the keys to MY brand new car that I just bought over to you all. I should have been taken care of appropriately the first time. All I can say is make sure you get EVERYTHING in writing. Also, on another post I read they didn't get their sales contract the night they signed. They didn't give us ours either. I find this very odd as I have never left a dealership without it. This was my 6th car to buy. When we did get it, I noticed the interests rate was not what we were told we were getting. I would not send my worst enemy to this dealership. It took 7 hours total to purchase my car. I love my car, but it was the WORST CAR BUYING EXPERIENCE EVER! More
Great Experience I went to Cowboy Kia in desperate need of a vehicle. I filled out the application online and met with Veronica. She was a fantastic sales person. S I went to Cowboy Kia in desperate need of a vehicle. I filled out the application online and met with Veronica. She was a fantastic sales person. She took her time and helped me get a car. I never imagined that I would get a new vehicle. I was very impressed with Cowboy Kia. I recommend you go ther if you need a reliable car. ASK FOR VERONICA!!!!!!!!!!!!!!!!!!!!!!! More
Great Customer Service The customer service I received was beyond excellent. These guys were so understanding of my budget and what I wanted and could afford. The customer s The customer service I received was beyond excellent. These guys were so understanding of my budget and what I wanted and could afford. The customer service I received was superior to any other customer service I've gotten from other dealerships. I would HIGHLY recommend Cowboy Kia in Conroe to anyone! More
excellent customer service I had a very good experience with this company. Finance manager was understanding and got me a great payment and interest rate. Salesman was awesome. I had a very good experience with this company. Finance manager was understanding and got me a great payment and interest rate. Salesman was awesome. More
My dream car at MY price I knew exactly what I wanted but I also knew exactly what my budget could handle. Tommy, one of the managers, was so pleasent to work with! They were I knew exactly what I wanted but I also knew exactly what my budget could handle. Tommy, one of the managers, was so pleasent to work with! They were so considerate of my time and my budget. I know they did everything possible to give me the very best deal they could and it worked out great. I got a Kia Soul with zero hassle. They never danced around my questions; they answered everything point blank. If I were to buy another Kia then I would most definitely go to the Cowboy Kia in Conroe. They were incredibly accommodating. They were not worried about throwing you the next sales pitch. They really are there to make you happy with getting something you can afford with as little of a hassle as possible. More
great dealer This is a great dealer with very friendly sales people and very large inventory,Highly recomended Great expirience. I will buy from these guys again. This is a great dealer with very friendly sales people and very large inventory,Highly recomended Great expirience. I will buy from these guys again. . More
BEWARE! Very dishonest, false advertisements and ask them what the $2995 John Wayne charge is? No one knows or will tell. Don't waste your time here. Very dishonest, false advertisements and ask them what the $2995 John Wayne charge is? No one knows or will tell. Don't waste your time here. More