Cowboy Kia
Conroe, TX
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Great dealership! I couldn't be happier with my experience at this dealership buying a car. Everyone was helpful and knowledgeable. I got the car I wanted and the fin I couldn't be happier with my experience at this dealership buying a car. Everyone was helpful and knowledgeable. I got the car I wanted and the financing fit my budget. Overall it was a pleasant car-buying experience. More
Refused to honor deal that is on website and posted onsite We encountered the typical games every dealership will play to get you in. The "Starts At" price online is never the price you will get unless you are We encountered the typical games every dealership will play to get you in. The "Starts At" price online is never the price you will get unless you are an Uber-driver military man who finished college in the last year. We were expecting that, so that wasn't a big deal. But it was the other games they played that bothered us. The salesmen told us first thing after we showed up that there was a special that weekend, a $300 Visa gift card with any vehicle purchase. On the website and on signs all over the dealership it stated Cowboy Kia would pay $1000 more for our trade-in than another party. We brought in an appraisal for CarMax then were offered $1000 less than that for our trade-in. We inquired after the promise and were told they were under new management and didn't honor that guarantee anymore... the guarantee that was on their website... and still on multiple large signs all over the outside of their dealership. Note that at the time or writing this review several weeks later, this guarantee or $1000 more is still scrolling prominently across the top of their website. After acting like they couldn't possibly give us that price for our trade-in, they realized they could as we were headed out the door. The finance guy was nice. I would recommend him to a friend, so perhaps you could call that a silver lining, but the overall experience was just so bad that I can't give a higher rating. After all was said and done, we waited around for over an hour, maybe closer to two, for our car to be delivered. Finally, as we were heading out to our car, we asked our salesman about the $300 Visa gift card. He said they were under new management and no longer offered that promotion. They sure go through new management quickly. More
Awesome Experience!!! This place is amazing!!! Mike Maynard and Veronica were so helpful and explained everything so I had no questions before I left. Couldn't ask for a be This place is amazing!!! Mike Maynard and Veronica were so helpful and explained everything so I had no questions before I left. Couldn't ask for a better service when buying a car. Would recommend this place to anyone!!! More
Veronica was great!! Veronica at Cowboy Kia made my car buying experience great! Was very attentive and answered all my questions before I came to the dealership to test Veronica at Cowboy Kia made my car buying experience great! Was very attentive and answered all my questions before I came to the dealership to test drive, once there was just as attentive. Great experience! More
Great Had a fast and easy car buying experience with Cowboy Kia. It was a no pressure atmosphere. The entire staff was very professional and friendly as wel Had a fast and easy car buying experience with Cowboy Kia. It was a no pressure atmosphere. The entire staff was very professional and friendly as well. I would defiantly be purchasing from this dealership in the future. More
trying to cheat Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they w Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they will beat by $1000 there manger Justin and there rep Tommy was trying to cheat me saying your CarMax offer is 22000 they will give me 20000 and will get tax break which matches CarMax’s offer still didn’t, me and my wife waited 5 1/2 hours then they told us we don't want to trade-in my car and raised the price on new car I was trying to buy saying since it’s a newer model we cannot offer you discount but there website shows same price for 2016 and 2017 then I picked out 7 different cars they said they are all sold I walked though there lot they found few of them more lies BE AWARE I called twice before driving 2 1/2 hours both times they told me few cars I was interested in are in stock every time I ask for manager he come back saying manager is busy I said I can wait for him then he went to his office came back and told me he is gone for the day I told him I am not leaving without seeing him then he shows up I ask him what is all this about he told me I don’t want to discuss anything and they have a right to refuse anyone's business I guess they have too much money by ripping off people be very careful.... More
great service,bad followup when i bought my car i was promised a 300$,visa card as agift.it has now been two months and several calls,emails from me and nothing has happend.iam when i bought my car i was promised a 300$,visa card as agift.it has now been two months and several calls,emails from me and nothing has happend.iam confused that they fail to follow through on their promise. it is unfortunate that i have to do this. More
New Kia Soul purchase! This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe! More
car sale review Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas m Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas mileage. I would recommend this model to any one. More
He did great, I LOVE my new kai you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted ano you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted another kia. He explained everything super well and really helped me find what I needed. I would tell people who wanted a kia to go here and to go to steven. More