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Cowboy Kia
Conroe, TX
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 522 reviews
December 20, 2016
HIGHLY RECOMMEND We purchased 2 Kia Optimas from Israel Del Cid. He was awesome and not the typical salesman. No pressure and will do everything possible to get you th We purchased 2 Kia Optimas from Israel Del Cid. He was awesome and not the typical salesman. No pressure and will do everything possible to get you the best deal possible! All of the employee's are very friendly. This is our third Optima from Cowboy Kia. More
by Dave Noel
Employees Worked With
Jimmy Perez , Israel Del Cid
December 14, 2016
Make you feel like family. Great dealership. Worked with us the whole way. Made the deal work on the car we wanted. Would recommend to anybody. Great experience! Was as relaxing Great dealership. Worked with us the whole way. Made the deal work on the car we wanted. Would recommend to anybody. Great experience! Was as relaxing as car buying can be. Virgil was very knowledgeable and easy to work with. More
by Fordforte
Employees Worked With
Virgil Barnes
December 09, 2016
Super salesman Clark Rowden at Cowboy Kia is an awesome salesmen ! He assisted us with the purchase a 2016 Kia Soul, and his follow up emails and calls were very t Clark Rowden at Cowboy Kia is an awesome salesmen ! He assisted us with the purchase a 2016 Kia Soul, and his follow up emails and calls were very thoughtful and helpful ! I highly recommend going to Cowboy Kia and seeing Clatk Rowden !! More
by Jo Jo
Employees Worked With
Clark Rowden
December 08, 2016
Purchased a 2016 Soul. Clark Rowden was fantastic!!! Even though he is new to the business, he did great. Will go back to Cowboy Kia for my next car purchase. Clark Rowden was fantastic!!! Even though he is new to the business, he did great. Will go back to Cowboy Kia for my next car purchase. More
by BT
Employees Worked With
Clark Rowden
December 05, 2016
Happy Customers!!! Virgle Barnes and Phil Hagans are the BEST salesman/Manager at this location!!! When in need of a vehicle these two guys will definitely get you rolli Virgle Barnes and Phil Hagans are the BEST salesman/Manager at this location!!! When in need of a vehicle these two guys will definitely get you rolling😊 More
by All smiles
Employees Worked With
Virgle Barnes and Phil Hagans
November 29, 2016
Sorry I ever brought my car to them for service Took my car in for an oil change. An hour later was told I had a crack in my Turbo Line Feed.. NOW $15 HAS TURNED INTO $410 . ONLY TO FIND OUT LATER, Took my car in for an oil change. An hour later was told I had a crack in my Turbo Line Feed.. NOW $15 HAS TURNED INTO $410 . ONLY TO FIND OUT LATER, my car not only wasn't serviced properly with synthetic oil as requested , my car was also damaged by the mechanic who failed to mention the damage done to the body of my Optima when it slipped off the lift. Not only was my car properly repaired from damages caused by the dealership, I feel the turbo line problem was caused at the same time. I'm still trying to resolve this horrific event that has now consumed way to much of my energy and time. More
by SRS
Employees Worked With
Lupe, Lauren, Gloria
October 23, 2016
LIARS AND DECEPTION!!!!! ON 10 -22-16 I WENT COWBOY KIA AFTER TALKING TO THE MANAGER BRYAN ABOUT SOME ISSUES B/C I AM ALWAYS TOLD ONE THING ON PHONE AND THEN IN PERSON THEY AL ON 10 -22-16 I WENT COWBOY KIA AFTER TALKING TO THE MANAGER BRYAN ABOUT SOME ISSUES B/C I AM ALWAYS TOLD ONE THING ON PHONE AND THEN IN PERSON THEY ALWAYS SAY SOMETHING DIFFERENT SO HAD A GOOD TALK WITH HIM ONLY TO BE DECEIVED THE SECOND I WALKED IN.. THE SALES GUY I MADE AN APPT WITH THAT KNEW MY SITUATION CALLED IN SICK SO I HAD TO DEAL WITH CLARK WHO LIED TO ME THE WHOLE TIME AND CONTRADICTED EVERYTHING THE MANAGER TOLD ME ON THE PHONE AND DECEIVED ME THE WHOLE TIME I WAS THERE AND THEN HIS CROOKED LIAR FINANCE GUY WAS SO RUDE AND SO UNPROFESSIONAL AND THINKS HE IS G-DS GIFT TO MANKIND!!!!! COWBOY KIA IS SO CROOKED AND DECEPTIVE DO NOT GO THERE!!!!! More
by klh
Employees Worked With
CLARK
October 23, 2016
Salesman disappeared. I told the salesman I wanted to buy a 2016 Kia Soul cash - no trade in. We were sitting at his desk. We were polite and had not even started talking I told the salesman I wanted to buy a 2016 Kia Soul cash - no trade in. We were sitting at his desk. We were polite and had not even started talking about the price. He never came back. Did he go to lunch or die? We finally got up and left xxx? It's been a month or so. I plan to buy the cars this week somewhere else. More
by Tom
Employees Worked With
I did not get his name, He wasn't around long enough. Male - White - at least 50.
July 19, 2016
Never Been so Insulted in my Life I found a great Sedona on their website, but since I was driving from San Antonio, I wanted to make sure that I could get the price to something more I found a great Sedona on their website, but since I was driving from San Antonio, I wanted to make sure that I could get the price to something more manageable. I called and talked to Jolene, who told me that the price I was looking for on that van shouldn't be a problem. I gathered all of my paperwork and started the 3.5 hour drive out to Conroe. At the outset of my trip, I called Jolene to confirm that we were all set. She told me that she would be waiting for me at a certain time, and if she wasn't there, to ask for another particular salesperson. I arrived at the dealership early for my appointment, and was met at my car by a salesman. I told him I had an appointment with Jolene, and this salesman asked me to follow him into the store, where he sat me down at his desk and began to ask me questions as if I had never interacted with the dealership and he was going to try to sell me a car. I told him I had already gone over everything with Jolene. Much to my surprise, he said that Jolene was in a meeting. So I asked for the other salesperson, and was told that he was not working today, at which point this guy went right back to trying to sell me a car, completely oblivious (and uncaring) that I already had it all worked out. At this point I was pretty frustrated, for the obvious reasons, but also because this guy had yet to give me his name, or even try for small talk. Once I asked his name, he told me it was Jonathan, and shook my hand. Immediately after he drew his hand away, however, he went right for his drawer where he took out a squeeze bottle of anti-bacterial lotion, and proceeded to wipe off any possibility of any germ that I might have passed on (even though I was not sick). The entire interaction was insulting and infuriating, but I'll give a couple more highlights. On their website, they promised to beat any offer that Carmax gave me for my car by $1000. However, when the first number came back for the Sedona, the actually were only offering me half as much for my trade-in as what Carmax offered. Also, once the GM came out all I heard was how much of a hit he was taking on this sale, and how he was going to jump on the sword for me and give me a great deal, blah, blah, blah. Needless to say, the number that was such a great deal wasn't anywhere close to what I had originally been told by Jolene shouldn't be a problem. It should be noted here as well that I called the dealership from inside the dealership a number of times and asked for Jolene, who was always mysteriously busy in a meeting, or had just stepped out, or whatever. Finally, the $300 Visa gift card that was supposedly given for any new car purchase was only for writing positive reviews on websites, which many of those websites specifically prohibit. These people are everything that's wrong with car sales today, and why places like Carmax are thriving. If you are itching to play the car sales game, and are ok with not believing anything that you're told, then, by all means, go to Cowboy Kia. If, however, you prefer to be treated as a human being as opposed to a conquest, take your business elsewhere. More
by chrismvia
Employees Worked With
Jolene Taylor
July 18, 2016
awesome, smooth, great product our 4th one kia, souls are super cars this is our 4th kia soul good milage comfy seats sharpe lookin every body was friendly popcorn was good cowboy thanks COWBOY kia, souls are super cars this is our 4th kia soul good milage comfy seats sharpe lookin every body was friendly popcorn was good cowboy thanks COWBOY KIA More
by David Settle
Employees Worked With
Jim Holsen
