Cowboy Kia

They Caused my Vehicle to Be Repossessed I have been waiting to put this review in hopes that they would make things right; however, it has been a month and they have not. Three months ago, I I have been waiting to put this review in hopes that they would make things right; however, it has been a month and they have not. Three months ago, I went to Cowboy Kia to purchase a vehicle. After signing my documents, and taking my new truck home, the next day I traded in my other car for my mom to get a new car. Two weeks later, Brian Wilson informed me that I needed to take the truck back or they would file it as a stolen truck. Obviously, I returned the truck. Already extremely upset with Cowboy Kia, I didn't think it could POSSIBLY get worse! .. IT DID!! 3 months later, I get an email from Capital One, that my "trade in" was REPOSSESSED!! Tommy Mueller & Brian Wilson did not file the paperwork correctly! I am truly OUTRAGED by this outcome. Let me tell you how it got worse... The car that was supposed to be traded in, before they decided not to do their job correctly, is also in my father's name, so he has been in contact with Mark Compton, the General Manager. After being called a xxxx, and being told that my dad is too poor to file a civil suit, we are sick of their games. So you're wondering WHY we don't take them. Silly for them, you don't have to be RICH to file, it's only $125 and we will be. KHOU has also decided to write a story on this. They had their last chance to make it right, and instead played "phone tag" with us instead. THEN played stupid saying they never even took our car. It's okay though, Capital One provided me with documentation on how they TOWED THE CAR FROM COWBOY KIA CONROE! So to you, Brian Wilson, Mark Compton, & Tommy Mueller, YOU HAD YOUR CHANCE. More

Awesome I had an excellent experience at cowboy Kia thanks to Jonathan, he got me in what I wanted!! He was an awesome sales man I would recommend him to talk I had an excellent experience at cowboy Kia thanks to Jonathan, he got me in what I wanted!! He was an awesome sales man I would recommend him to talk to about getting a car!! More

The Best Salesman This is the second auto I have purchased from the dealership and with Mr. Jonathan Hartsfield . He is always pleasant and always has my best interest This is the second auto I have purchased from the dealership and with Mr. Jonathan Hartsfield . He is always pleasant and always has my best interest . It is assuring to be able to purchase a car without any issues and deal with a salesman who is honest and cares about his customers. I highly recommend the dealer ship and Mr. Barnes. I know that this will be the place where I purchase my next car. The service department is friendly and attentive to what I may need. Overall you cannot go wrong doing business here More

Excellent Buying Experience with Jimmy Edwards My wife and I were in the market for a new vehicle and our Salesman was Jimmy Edwards. From our initial phone contact we were treated to exceptional My wife and I were in the market for a new vehicle and our Salesman was Jimmy Edwards. From our initial phone contact we were treated to exceptional top notch customer service. Jimmy is very knowledgeable, listened to our wants and then immediately found a solution that worked for your family. We actually left with two brand new cars that we absolutely love. I would highly recommend Cowboy Kia and Jimmy Edwards if you are in the market for a new vehicle. You will be treated to professional and first class buying experience. Even after our sale Jimmy followed up with us several times to see how we were enjoying our cars. Thank you Jimmy and Cowboy Kia you guys are rockstars. More

Great experience This is the second auto I have purchased from the dealership and with Mr. Virgil Barnes . He is always pleasant and always has my best interest . It i This is the second auto I have purchased from the dealership and with Mr. Virgil Barnes . He is always pleasant and always has my best interest . It is assuring to be able to purchase a car without any issues and deal with a salesman who is honest and cares about his customers. I highly recommend the dealer ship and Mr. Barnes. I know that this will be the place where I purchase my next car. The service department is friendly and attentive to what I may need. Overall you cannot go wrong doing business here . More

They reset ECU on used cars Bought a used QX56 from them, was forced to buy tracker device that they added on after negotiated price. I drove the car about 75 miles and the chec Bought a used QX56 from them, was forced to buy tracker device that they added on after negotiated price. I drove the car about 75 miles and the check engine light came on. Didn't think much of it, it's typically just something simple. Not in my case, one of the catalytic converters is out. They obviously had reset the ECU. Would not repair. Repair cost is over 2k. Will never buy from them or refer to them. Two bad practices on their part. If they get a car in with a problem it's there responsibility to repair it or disclose it not hide it. More

best experience had a great experience from sales to financing jonathan hartsfield and curtis williams were awesome. the whole group of people were so nice and helpfu had a great experience from sales to financing jonathan hartsfield and curtis williams were awesome. the whole group of people were so nice and helpful would recommend this place to anyone and everyone More

STAY AWAY I WAS LIED TO ABOUT HAVING MY CREDIT RAN. THE SALESMAN INFORMED ME WOULD BE A SOFT INQUIRY AND WOULD NOT EFFECT MY CREDIT SCORE, HE OUT RIGHT LIED TO I WAS LIED TO ABOUT HAVING MY CREDIT RAN. THE SALESMAN INFORMED ME WOULD BE A SOFT INQUIRY AND WOULD NOT EFFECT MY CREDIT SCORE, HE OUT RIGHT LIED TO MY FACE, NOT ONLY WILL IT EFFECT YOUR CREDIT SCORE IT REMAINS ON THE 3 BUREAUS FOR 2 1/1 YRS! IF YOU CARE ABOUT YOUR CREDIT DON'T GO TO COWBOY KIA IN CONROE, TX, FIND A HONEST DEALERSHIP More

Great Sales Man purchased car there My Sales Man was Kayvon Karimbakhshasli.What a great young man. He was so helpful.We talked online he noticed I was looking for a car.Told him my situ My Sales Man was Kayvon Karimbakhshasli.What a great young man. He was so helpful.We talked online he noticed I was looking for a car.Told him my situation, he said Ill find you a car he did just that he made me very happy.I highly recommend him on his job. We closed the deal June 16 -18. He found me the car a red Chrylser Convertible.I'm so happy,Beautifull Car. Kayvon is great he promised me he would make me happy and he did. So I certainly hope you know what a great person he is.He takes pride in what he does and I would highly recommend him to be Employee of the month. To me his kindness and compassion for his job is outstanding.Good Luck to Kayvon I know you will do a great job.Thank you. Nancy Scott More

Horrible service Can't get anyone to call us back to make appt for service! I've called and left messages but no calls returned. Worst service. Can't get anyone to call us back to make appt for service! I've called and left messages but no calls returned. Worst service. More