Cowboy Chrysler Dodge Jeep Ram - Service Center

Happy Jeep Owner Tom went out of his way to assist us on our new Jeep. He helped us to get the phone connected Good job Tom!!! You did an excellent job helping us. Tom went out of his way to assist us on our new Jeep. He helped us to get the phone connected Good job Tom!!! You did an excellent job helping us. More

Awesome Service and really a good expereince. I had taken my truck in for a look at the engine under the extended warranty. Upon investigation the Service team and the factory decided that an engi I had taken my truck in for a look at the engine under the extended warranty. Upon investigation the Service team and the factory decided that an engine replacement was necessary. They did a great job, then even cleaned the truck up inside and out for me, and that was a special bonus for me that took the service over the top. Mark the service Manager is outstanding, and Richard Otega was also great to work with as well. They made sure that I was happy with the work ( I definately was) thank you guys More

I was lied to. All I wanted was honesty. I couldn't even get that don't tell me your going to do something then call me back an hour later and tell me it's done then All I wanted was honesty. I couldn't even get that don't tell me your going to do something then call me back an hour later and tell me it's done then when I get there like to me again and not even apologize. More

Good will service - rear main seal Cecil was kind, professional and patient with me as he explained that my Jeep needed to have the rear main seal replaced. He answered my questions and Cecil was kind, professional and patient with me as he explained that my Jeep needed to have the rear main seal replaced. He answered my questions and put me in contact with customer care where I was given a case manager who eventually extended warranty coverage and good will service for the repair. I had never appealed a warranty before, but between my case manager, Cecil and Mark at the dealership, I was given adequate information and treated with respect each step of the way. There were a few delays but Cecil kept in touch and didn’t allow for any gaps in communication. When it was determined my vehicle wouldn’t be ready when expected, I was given a rental to borrow without any additional charge. My experience with Cowboy Dodge was exactly what a person wants when a vehicle needs service. More

Great service, Fair prices I appreciate the professional workmanship that goes into my Jeep when I bring it in for service. The price of an oil change is very competitive. I appreciate the professional workmanship that goes into my Jeep when I bring it in for service. The price of an oil change is very competitive. More

Airbag recall Service personnel were courteous and completed my repair sooner than I expected. I appreciate being able to receive a call or text informing me that m Service personnel were courteous and completed my repair sooner than I expected. I appreciate being able to receive a call or text informing me that my vehicle was done. Sorry I don’t recall the names of the persons I interacted with. More

Top notch service Always get top notch service from the people at Cowboy Dodge. Brought my 2016 Jeep Cherokee for a check engine light. Was checked in quickly and waite Always get top notch service from the people at Cowboy Dodge. Brought my 2016 Jeep Cherokee for a check engine light. Was checked in quickly and waited for my ride. Richard and Cecil always give great costumer service. Rose, the shuttle driver does a fantastic job as well. I was notified that my Jeep was done and Cecil explained the work completed. Brian retrieved my vehicle from the “North Forty” and he always gives great customer service! More

Service has been excellent but the last couple of times it seems like they are just going through the motions. I haven’t gotten what I asked for. I will conti has been excellent but the last couple of times it seems like they are just going through the motions. I haven’t gotten what I asked for. I will continue to have my truck serviced there but they need to step up their customer service. More