Cowboy Chrysler Dodge Jeep Ram - Service Center
Cheyenne, WY
520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center
Recall appointment All was well. I scheduled the appointment on the website. I received a phone call confirmation. The day at of service went as planned also. All was well. I scheduled the appointment on the website. I received a phone call confirmation. The day at of service went as planned also. More
My review I would have to say that I was most disappointed in my service experience at Cowboy Dodge. It was the most difficult time to get scheduled in that I e I would have to say that I was most disappointed in my service experience at Cowboy Dodge. It was the most difficult time to get scheduled in that I ever have. Then my check engine light illuminated. I went to an auto parts store to see what code was showing. It was P00AF. Richard in service couldn't tell me if I should keep driving it or tow it in? I was in a remote location with no guidance on what to do. I make a living with my vehicle and really don't appreciate being held in limbo about it. More
Great service We had to drop our car off after hours and then travel home to Denver. We were contacted early the next morning with a detailed explanation of the pro We had to drop our car off after hours and then travel home to Denver. We were contacted early the next morning with a detailed explanation of the process and were able to drive back later that evening to get the car. They made our long drive completely worth it. More
Oil change and warranty. Planned to have it in the shop one or maybe two days. Did not have parts on hand and one service tech missed work. Got vehicle back a week later. Just Planned to have it in the shop one or maybe two days. Did not have parts on hand and one service tech missed work. Got vehicle back a week later. Just frustrating. Advisor said about $200.00, final bill over 400. Seems to work fine and am happy with the work. Jim Nelson More
Recall service Friendly convenient thorough; dropped my Ram off at 0700 the dealership took me to work right away. Picked me up after work and everything was done. P Friendly convenient thorough; dropped my Ram off at 0700 the dealership took me to work right away. Picked me up after work and everything was done. Paid for the oil change and was on my way in a few minutes. More
Excellent Service Great team worked 5 electronics upgrades all at once to get me in and out and an oil change to boot. Thanks boys, Ed Reyes Great team worked 5 electronics upgrades all at once to get me in and out and an oil change to boot. Thanks boys, Ed Reyes More
Excellent service! The service was excellent as well as the customer service! The staff was friendly and courteous. They answered and explained any questions or concerns The service was excellent as well as the customer service! The staff was friendly and courteous. They answered and explained any questions or concerns that we had. More
Oil change They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful More
About time It's nice to see the positive changes in this dealership. The service shop was very quick about getting my car in and out of there. When it was owne It's nice to see the positive changes in this dealership. The service shop was very quick about getting my car in and out of there. When it was owned by the previous owner it was a dump. The car that my spouse and I bought almost 3 years ago is a dodge journey. I felt like the salesmen that were there at that time pressured my spouse into buying a vehicle. I am upside on it right now and I cant finance anything else for a cheaper payment. I hope my next experience buying a vehicle from there is much better. More
Helpful, professional, prompt Richard in service was courteous, prompt and professional. I had recall work done and when I picked up the vehicle he made me aware of what work had b Richard in service was courteous, prompt and professional. I had recall work done and when I picked up the vehicle he made me aware of what work had been completed. More