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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.1
520 Reviews

520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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August 23, 2019

They were pretty fast and friendly as always They fixed up the charger and we were on our way. Fast friendly service as always. Although for the amount of work we had done, they could have at l More

by DMEKETUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil, Richard, Mark?
August 22, 2019

Sucked I took my truck to them for a airbag light recall and they did everything but fix it and said for 150$ we can look at it. this place sucks xxx More

by cowboydodge
Recommend Dealer
No
Employees Worked With
Other Employees : Samuel Subia, Casey Foster, Michael J. Kern, Christian Cox, Cynthia Tinnarello, Andrew Braithwaite, Michael Harrison, Andrew Butler, Terry Kopp
Aug 22, 2019 -

Cowboy Chrysler Dodge Jeep Ram responded

Thank you for writing in about your experience here. Would you mind calling in and speaking with our Customer Relations Advocate, he would like to speak with you about your time here. His name is Jonathan, and he can be reached at 307-634-5887.

August 22, 2019

Fast and Good😊 I came in for a oil change and left 40 minutes later. Your service department was quick and efficient. They knew what they were doing. Thanks 😊 More

by DEPUTYDOG8346962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ortega
Aug 22, 2019 -

Cowboy Chrysler Dodge Jeep Ram responded

Thank you for writing in about your experience!

August 14, 2019

2014 Ram 3500 Repairs Competant service department. This group has an excellent track record for diagnosing and preparing vehicle issues. Their rates are competitive with More

by Daddydog307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Truck service advisor
August 14, 2019

Replace battery sensor Great service very professional service writer knows his business kept me informed during the visit while repairs made gave estimated cost for repair More

by Bob 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil service write up, Casey Foster
August 08, 2019

recall on drive shaft I was supposed to have an appointment on Aug 2nd to replace my drive shaft and I received a call on Aug 1st saying it wasn't in. They told me they can More

by BLBOYD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in service for trucks
August 07, 2019

Troubleshoot acceleration problem Replaced fuel filter cleaned O2 sensor--helped but did not resolve issue. Mark--Service Mgr--excellent person!! Service Dept needs more training on More

by larrypoehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark--Service Mgr
August 02, 2019

The servjce The Service is good but very expensive for the service, but that is what you expect when you go to a dealership service deparfment. I am frustrated w More

by JDMBDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Subia, Thomas Shultz
July 30, 2019

Fast oil change I didn't have an appointment, but the express center was open for an oil change. Completed in under an hour, popcorn and coffee in the lounge! More

by 33432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murdock, Samuel Subia
July 26, 2019

Not very good I took my Dodge Ram here, because the Electronic throttle control light and check engine light came on and the vehicle went into limp mode. Took the More

by PBLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Murdock
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