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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.1
520 Reviews

520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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August 09, 2021

The service department is amazing. The people are courteous and very friendly. They always answer all of my questions. The cashier is very friendly and super nice. More

by captaincrashtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier is also anazing, Cecil Hugie
August 07, 2021

The whole service team was excellent to work with. Got my vehicle scheduled in a timely manner. Repairs were fixed and vehicle was running great! More

by CARRS_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
August 06, 2021

Quick service, friendly people. A bit disappointed that they recommended a serpentine belt change saying that it was "worn out" when it had just been replaced with a new one only 4,000 miles earlier, but t More

by John Payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, service writer
August 06, 2021

Very professional and very fast for oil change. Friendly and courteous, I would recommend for any and all service needs. I will be back again. More

by MEZAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Great bunch of folks to work with. Kept me informed of when the truck would be ready, gave it a wash and fixed it right up! More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Richard was great. Brought my brand new truck in to get steering wheel fixed, it’s not fixed. Same problem is happening. Steering wheel still off to the left when driving More

by NLYOUNG_24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Glove box needlessly taken off and left laying on floorboard. Service rep reinstalled. Mechanic missed this, removed to look at the cabin air filter that isn't equiped on this model. Disappointed wit More

by Gborb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Service tech Jay was very helpful and allowed me to ride with him during the test ride. Not sure issue is resolved but appreciated his efforts More

by JB844
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
August 04, 2021

As always great service, right on to what needed to be fixed. Work done in a timely manner and like be kept up to what's going on. Just to note!! You could have charge us for what was originally diagnost More

by WPRUNNELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
August 04, 2021

Fantastic job as always. Came in for oil change. The price was stickied up front. Mark greeted me and took care of any business that needed to be discussed. More

by NITRODAVE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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