Cowboy Chrysler Dodge Jeep Ram - Service Center
Cheyenne, WY
520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center
Always kind Car servicing is stressful to me but Cecil always makes it easy. Everyone in the service area is very kind and they are easy to work with. Car servicing is stressful to me but Cecil always makes it easy. Everyone in the service area is very kind and they are easy to work with. More
Extremely Happy Great service. Done quickly. Best part, they gave me a ride home and picked me up when it’s done. Prices are great also. Thank you Great service. Done quickly. Best part, they gave me a ride home and picked me up when it’s done. Prices are great also. Thank you More
Wonderful customer service Richard is fantastic and very knowledgable in his job, he is a great asset to Cowboy dodge. It was nice to see and talk to Rick Keefe who sold me my Richard is fantastic and very knowledgable in his job, he is a great asset to Cowboy dodge. It was nice to see and talk to Rick Keefe who sold me my 2016 dodge ram 2500 Cummins. I live 90 miles from Cheyenne in Centennial and have absolutely no problem driving to Cowboy Dodge for all my vehicle needs. More
Tail light The fixed my problem quickly and were reasonably priced Very friendly to someone from out of town My husband back in Billings Montana is pleased he co The fixed my problem quickly and were reasonably priced Very friendly to someone from out of town My husband back in Billings Montana is pleased he could send me to a dependable honest dealership More
Cross-threaded alternator Dropped off my 2011 Ram truck for leaking head gaskets, and had to replace the heads, which were both warped. Upon retrieving my truck, the mechanic i Dropped off my 2011 Ram truck for leaking head gaskets, and had to replace the heads, which were both warped. Upon retrieving my truck, the mechanic informed me the alternator was failing, and should be replaced soon. Driving the truck a short distance resulted in a battery alarm on the dash, a condition which wasn't occurring when I dropped off the truck. After returning home, I purchased a new alternator and began pulling the top cover off the motor. I found the nut on the output terminal of the alternator had been cross-threaded, and the lug connecting the wire loose between the bottom of the post and the jammed nut. The threads were damaged on the post, and it took a lot of work with a metric tap and die set to correct the post and the nut. The loose nut should have been obvious to the mechanic. I hope he payed closer attention to properly torquing down the heads than he did reinstalling the alternator. :( More
Routine service appt. Friendly professional staff, including check in technician, valet and cashier. Work was completed in a timely manner and price was reasonable. appt. Friendly professional staff, including check in technician, valet and cashier. Work was completed in a timely manner and price was reasonable. Will go back in the future. More
Very worthwhile visit. Very professional shop. Problem found. Root cause identified. I felt that process of diagnosing the issue was performed in an efficient and professional manner. Repairs w Problem found. Root cause identified. I felt that process of diagnosing the issue was performed in an efficient and professional manner. Repairs were completed on time as promised. The cost of the repair was high, but I felt that they helped keep it fair. I was happy with the effort and that I was treated well. More
Yearly check on my teuck I was very disappointed I took my truck in for the yearly check up and all that was done with my oil was changed and the filter and I had a Tacoma bef I was very disappointed I took my truck in for the yearly check up and all that was done with my oil was changed and the filter and I had a Tacoma before and they completely checked everything and rotated my tires washed my vehicle and assured me everything was all the mechanics are up-to-date all the Internet stuff was and I just got an oil change and filter change with Dodge More
Professional and prompt service Great service, very friendly and knowledgeable. Diagnosed and repair the truck with a quick response. Walking around the dealership awaiting our repai Great service, very friendly and knowledgeable. Diagnosed and repair the truck with a quick response. Walking around the dealership awaiting our repairs multiple employees asked if we needed help or anything. Everyone was very friendly. A great dealership and superior service in all aspects More
Maintenance Got me in fairly quick for a rear pinion seal leak. Work was done quick and was able to get it back before 1300 good experience this time. Got me in fairly quick for a rear pinion seal leak. Work was done quick and was able to get it back before 1300 good experience this time. More