Cowboy Chrysler Dodge Jeep Ram - Service Center

Our second time interacting with Cecil for service on our Jeep. He’s been easy to work and easy to get ahold of to make appointments or ask questions. I also haven’t had to worry about calling to check-in f Jeep. He’s been easy to work and easy to get ahold of to make appointments or ask questions. I also haven’t had to worry about calling to check-in for status on my vehicle. He calls if/when he says he will and keeps us informed - that goes a long way. In short, he provides great communication and again, provided terrific customer service. Thanks Cecil! More

No problems When I showed up for appointment, car was taken right away. After work was complete, Matt clearly explained what was found, what repairs were needed, When I showed up for appointment, car was taken right away. After work was complete, Matt clearly explained what was found, what repairs were needed, approximate cost, and what needed to be done now vs what could wait. Staff in shop, waiting room (showroom), cashier all professional and helpful. Also, congrats...all were wearing face masks. More

Cowboy Dodge/Ram consistently has treated me well, work is done on time or early. Highly recommend this service department and dealership as a whole. is done on time or early. Highly recommend this service department and dealership as a whole. More

Only thing I had a problem with is the fact it only takes 5 minutes to change a battery and I had to leave my pickup. And was charged 30 dollars for an hour of work. It think its bull shiit 5 minutes to change a battery and I had to leave my pickup. And was charged 30 dollars for an hour of work. It think its bull shiit More

Great service department. I get right in, they call promptly with what is recommended and get it done usually by end of day. I usually work with Richard and he does a great job. I really like the new e promptly with what is recommended and get it done usually by end of day. I usually work with Richard and he does a great job. I really like the new e-receipt and electronic approval process. More

Excellent customer service every time. Friendly, professional and courteous when making my appointment and during the service. So thankful for Richard and his team. Thank you! professional and courteous when making my appointment and during the service. So thankful for Richard and his team. Thank you! More

the service and customer was great. The dealership was a friendly place to visit with great customer service. I would recommend the service department to my friends and family. great The dealership was a friendly place to visit with great customer service. I would recommend the service department to my friends and family. great experience overall More

The service department I really like. They are really good there. Bit I will never buy another vehicle from cowboy dodge. The salesman I had was wonderful. The deal I got for my trade was absolutely terr good there. Bit I will never buy another vehicle from cowboy dodge. The salesman I had was wonderful. The deal I got for my trade was absolutely terrible. I got taken on that. More

My wife's Van done when they said would be. AS long as Richard Ortega is run the service center their I know I'll get good service.. Your waiting room was nice an clean. AS long as Richard Ortega is run the service center their I know I'll get good service.. Your waiting room was nice an clean. More

Great experience during my first oil change service, the staff greeted me as soon as I drove up to the express door. The interaction was friendly and was a nice surprise to find out my oil change was free. staff greeted me as soon as I drove up to the express door. The interaction was friendly and was a nice surprise to find out my oil change was free. They even checked for recall notices and was able to preform that as well in the same “appointment”. The service didn’t take long at all, maybe an hour. I don’t remember names, sorry! Was two men working in the early morning on Tuesday at 8:15am. My invoice says Mark. Thank you everyone! More