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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.1
520 Reviews

520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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August 18, 2021

Great job and view quick friendly price was right and they even went out of their way to wash my truck. Thank you again for your service More

by SCOT_AMY_797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Took longer than expected to get the part in. Then when you are doing warrantee work it takes a while to get in. My only issue is every time you check in with an appointment the service provider seems to k More

by GAMCD27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Great service. The service manager was very accommodating doing his very best to see that I was happy. I would recommend cowboy dodge service department. More

by pffredsox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
Aug 17, 2021 -

pffredsox responded

Yes

August 17, 2021

Richard and his staff did a very nice job replacing my radio. After a few hiccups, we have it working again much to my satisfactions. More

by Mr. Satisfied!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

No comments. So since I have to make a comment, the fact that I have to do 25 words is a little tiny bit silly. More

by RAYMONDBRADLEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
August 16, 2021

After the first misstep, dealer didn’t have the correct oil for 3 gen diesel, the rescheduled appt was great. Oil change and tire rotation done in less than 1 hr More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh cozad
August 13, 2021

Richard has always taken such good care of my family. He’s the reason we keep coming back. He’s the best! The lady who took my payment is always so professional. She does an amazing job. I just can’t thi More

by CKDELBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at checkout
August 13, 2021

The service was excellent! Richard and teams went out of their way to ensure a fantastic experience. We broke down just out side of town and they stayed open late to ensure everything was taken care of. More

by Dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Foster, Cecil Hugie
August 12, 2021

My part was in stock; everyone was very helpful and friendly with a smile. Even though they were busy they took care of what I needed done. More

by COLLIEEI17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Service was great. They previously recommended to do a repair, but on a second look recognized that the repair wasn’t needed and notified me. Nice to see a service department with integrity! More

by ANTHONYSCHIRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie