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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.2
521 Reviews

521 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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October 23, 2020

I am very pleased with the people in the service department. Everybody is so friendly. And they are quick to answer all of my questions and make sure my vehicle is working properly. Thanks Mark---M More

by Satisified Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
October 23, 2020

They did great on setting up an appointment for putting in a new radio and a driver's door window controller . When I went in the radio had to be reordered because the navigation disk would not eject and t More

by Sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Dodge is a great Dealership and if I were to send anyone there I would tell them to visit Mike (Aloha) he goes above and beyond for his customers! More

by Madi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Subia, Michael Harrison
October 19, 2020

Called and scheduled an oil change, tire rotation, made appointment and all went smoothly, happy with service. Also happy everyone involved in the process to get my trucks serviced. More

by ARNOLDG1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Wonderful service visit as always. I am extremely pleased with Matt, thank you very much. He was very helpful and kept me up to speed on our service visit More

by SHELLYSCOTT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt. 5 star
October 16, 2020

After being quoted a price for oil change and tire rotation I was frustrated to learn there were hidden charges on top of that. I asked the service writer to explain what misc charges were and he said More

by A.L.HVACR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Not too crazy about your new policy of not accepting checks. We should have been told when dropping off the vehicle of the new payment policy. Thanks to Richard Ortega our check was accepted. This may m More

by WLHARDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
October 16, 2020

Cecil was very professional and quick to respond on the repairs and other questions we had concerning the time frame and status of our vehicle. Kept his word on calling me back the following day on a futur More

by STARK4YA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
October 12, 2020

They were late getting me in on the appointment by 30 minutes for an oil change. They did apologized but I was scheduled for another appointment and I was late that. More

by KHOPKINS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Service department took care of my truck and also was able to answer some questions I had about problems with the vehicle. Very friendly staff. More

by DODGERAM0477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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