Cowboy Chrysler Dodge Jeep Ram - Service Center

They got me in on the spot with no appointment and that is greatly appreciated . We Also picked another vehicle that had warranty work done. is greatly appreciated . We Also picked another vehicle that had warranty work done. More

I had a real good experience with your service department when I brought my ram 1500 in to you l will return for you to serve me when I brought my ram 1500 in to you l will return for you to serve me More

My experience was very good. My wait time was longer than expected and I had to leave before my full service was completed. The work that was done, was done well. I just wish it had been quicker for an oil c expected and I had to leave before my full service was completed. The work that was done, was done well. I just wish it had been quicker for an oil change. More

They did a good job with my oil change. Looks like my air filter needed changed not sure if it was done or not I read the paperwork but was unfamiliar. Also I have been having problems with radio in the car filter needed changed not sure if it was done or not I read the paperwork but was unfamiliar. Also I have been having problems with radio in the car have taken it in but not sure what else can be done. I know that Cecil has talked to warranty department but I believe he has had no luck. I would really like it if something can get done so it works with the phone media center. More

I'm very grateful to the team for getting me in right away without an appointment. I needed an oil changed done before leaving town. away without an appointment. I needed an oil changed done before leaving town. More

Cecil in the service department is the best always ready to help and gets us in and out always calls to let us know if something has been found and what is needed to fix it and how much to help and gets us in and out always calls to let us know if something has been found and what is needed to fix it and how much More

The staff was very professional with answering and see to all my needs. Will always give high praise to the NEW COWBOY DODGE. Thank you especially to Richard Ortega all my needs. Will always give high praise to the NEW COWBOY DODGE. Thank you especially to Richard Ortega More

I took my pickup in for an oil change and got it back before I needed it and they washed my truck to boot. Stepanie and Laina went above and beyond, more so than any place Ive ever been. I will buy my before I needed it and they washed my truck to boot. Stepanie and Laina went above and beyond, more so than any place Ive ever been. I will buy my next vehicle from Cowboy Dodge in Cheyenne because of those two. Great place. Thanks! More

Showed up at 9am and truck was taken in back. All work do quickly. Another good experience with you. Will be back. Very friendly and helpful. quickly. Another good experience with you. Will be back. Very friendly and helpful. More

My last visit with this dealership was in 2013 when I purchased a 2012 Dodge Ram Crew Cab Big Horn Pick-Up. I was very pleased with the dealership and the salesman I dealt with. While driving from New purchased a 2012 Dodge Ram Crew Cab Big Horn Pick-Up. I was very pleased with the dealership and the salesman I dealt with. While driving from New York to Wyoming the indicator light came on saying that I needed to service my 4WD. As soon as I got home I scheduled an appointment to have it done. On the morning I was heading to my appointment my truck needed 2 jump starts as it was cold and the truck made some sounds I never heard before. I called ahead and said I would be late and I wound up 30 minutes late. The service department worked with me and serviced my truck without sending me home to re-schedule. They not only serviced the 4WD but also checked over the truck to find out why the battery was not performing well. While I waited in the customer lounge, the service management and service department kept me up to date on the progress and made sure any needs I had were met and taken care of. I was notified of what was wrong and given an estimate of all work and parts needed before work was done. No work was done without my approval and I was treated fairly and with respect. After the work was complete my truck was washed which is a nice touch. The customer lounge offers free coffee and water and has vending machines offering all kinds of drink and snacks. This dealership and all of it's employees go above and beyond in customer service. I look forward to making my next new car purchase from them. . More