
Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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The good: they now wash the vehicle after a service, which is hugely appreciated. The not great: our jeep has only ever been serviced at cowboy dodge, their mechanics have been the only ones to touc which is hugely appreciated. The not great: our jeep has only ever been serviced at cowboy dodge, their mechanics have been the only ones to touch it. This service they stripped out the drain plug, and rather than just fix their mistake, they charged $20 for the drain plug. They wanted to charge $30 to install wiper blades. Autozone will install them free when you buy them, and you can get better wipers there as well. The constant upsell is really frustrating. More
Very much appreciated the help and professionalism of Cecil. The part and loaner car were ready when we got there. I was disappointed to see not all employees were wearing masks. Cecil. The part and loaner car were ready when we got there. I was disappointed to see not all employees were wearing masks. More
I can’t say enough about Kinzor Hoover. He is an excellent salesman, and I had a positive experience working with him. Thank you Kinzor! excellent salesman, and I had a positive experience working with him. Thank you Kinzor! More
Service on truck was goog. Traded for 2020 jeep.sales sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. More
Good experience overall, but the mechanic left oil handprints on the hood of my truck and there was grease on the driver side carpet when I picked up the vehicle. handprints on the hood of my truck and there was grease on the driver side carpet when I picked up the vehicle. More
I had an amazing experience at cowboy Dodge. My salesperson did an amazing job working with me to get me exactly what I wanted. Overall the process of buying this car was easy, affordable and I was salesperson did an amazing job working with me to get me exactly what I wanted. Overall the process of buying this car was easy, affordable and I was treated with respect. More
Glad to see they try to be as particular with our vehicles as we are. Folks could use more training regarding slamming doors, hoods etc, not scuffing interior or kick panels getting in and out. Thank vehicles as we are. Folks could use more training regarding slamming doors, hoods etc, not scuffing interior or kick panels getting in and out. Thank you More
Mark Moore and Richard Ortega were so incredibly helpful in addressing two issues from my prior service appointment. It’s really an improvement over the previous ownership. in addressing two issues from my prior service appointment. It’s really an improvement over the previous ownership. More
Service always great! Matt Murdoch very knowledgeable Service always great! Matt Murdoch very knowledgeable and helpful. Matt very professional also very easy to work with makes you feel comfortable the Service always great! Matt Murdoch very knowledgeable and helpful. Matt very professional also very easy to work with makes you feel comfortable the job will be done right! More
We worked with Dru to buy our 2019 Dodge Ram 1500. Dru was friendly, professional, and helpful. He wasn't overly pushy and gave us time to make our decision. In fact, we had worked with him months prior t was friendly, professional, and helpful. He wasn't overly pushy and gave us time to make our decision. In fact, we had worked with him months prior to look at a few options and decided to wait. We ended up back a few months later to make a purchase. We got a great deal on the truck we bought. The truck has been amazing and we love it. It did have some alignment issues that took some time to resolve but the service department worked hard to get it fixed. We were given a loaner car (a lifesaver for us) and assured everything would be fixed properly. When we had a less than stellar experience with one of their mechanics they were quick to acknowledge it and make it right -- which is a big deal in my book. I had always heard mixed reviews on Cowboy Dodge Dealership, but after my buying experience I would give them 4 stars and Dru you are for sure a 5 out of 5 in our book for sales. We appreciate the friendliness of Dru and the team at Cowboy Dodge. Thank you! More