Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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It was a pretty easy and quick visit. It wasn’t my first rodeo so I could deal with the bullying effectively. Not a fan of being asked to sign paperwork before making a decision. rodeo so I could deal with the bullying effectively. Not a fan of being asked to sign paperwork before making a decision. More
I brought my 2017 ram in for an exhaust leak they found both driver and passenger side exhaust manifold had broken bolts. They replaced all bolts. I left the dealership and received a check engine light both driver and passenger side exhaust manifold had broken bolts. They replaced all bolts. I left the dealership and received a check engine light on and rattling noise in steering column. I stopped at another dealership in Grand Island Nebraska since I was traveling and they found the purge solenoid evap hose was disconnected. Connected it and cleared the check engine light. I still noticed the rattling in steering stopped in Brookville Pennsylvania and tech found cinch clamp on steering were it connects to gear box loose and tightened. Fixing the rattle. I contacted service manager for cowboy dodge and he informed me that all those issues couldn't have been from their mechanic. I've owned this vehicle since 2017 it has 69k miles on it and never once had these issues before I let them work on it. I also had to pay for the other issues to be resolved. I'm not very pleased. I have bought 2 new trucks from cowboy dodge in cheyenne wyoming and get all oil changes and maintenance done there. I also by my accessories from them. I'm very frustrated because I feel like I'm a good customer who keeps my business with them without the same loyalty in return. More
Worst experience I’ve had at a dealership. My brand new car was given to me and not working correctly. I also wasn’t given all the things that belonged to my new car as in new key. Communication with me wa car was given to me and not working correctly. I also wasn’t given all the things that belonged to my new car as in new key. Communication with me was terrible. Overall horrible experience More
According to the chart for checking transmission fluid found online (40 to 53 millimeters on a dipstick), the level was overfilled 1/2". I siphoned out some fluid out to get in the safe zone. found online (40 to 53 millimeters on a dipstick), the level was overfilled 1/2". I siphoned out some fluid out to get in the safe zone. More
Best experience ever! Easy, quick, no pressure. I will never buy a car from another dealership. Cowboy dodge only ! After we bought our truck they still ask us if we need anything, These people go the ex never buy a car from another dealership. Cowboy dodge only ! After we bought our truck they still ask us if we need anything, These people go the extra mile. I went from hating buying a car to I’m ready to upgrade another vehicle we have . More
This was much better than past experiences with previous ownership. They communicated better and told me what to expect. Still VERY VERY expensive, that should be the next thing they work on, lowering servi ownership. They communicated better and told me what to expect. Still VERY VERY expensive, that should be the next thing they work on, lowering service prices. I felt I was treated well and the people seemed to care about what they were doing. I go 4 stars, because of expense and I am not sure any business can truly earn 5 stars. It would have to be so far far above and beyond it would be hard to achieve. 4 stars is a very very good rating in my book. More
Oil change was good but when my gf brought up the battery light it was brushed off. It came back on during our trip to Washington. I took a look and the aux cables and alt cables boly was stripped currently light it was brushed off. It came back on during our trip to Washington. I took a look and the aux cables and alt cables boly was stripped currently taped. Until we can get back to see if it will be fixed as it's been an issue from purchs More
Very knowledgeable sales staff. Julie the title clerk was very very helpful making sure my paperwork got to the DMV in Greeley. Mike in sales was very helpful and I was really impressed with getting a t was very very helpful making sure my paperwork got to the DMV in Greeley. Mike in sales was very helpful and I was really impressed with getting a thank you card from him. Don’t know why but it meant a lot. More