Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Personal service Salesman Jonathan Njos was very professional and courteous. Willing to find every answer to every question. Inside staff was very accommodating and Salesman Jonathan Njos was very professional and courteous. Willing to find every answer to every question. Inside staff was very accommodating and helpful. Andy, finance, was very patient and personable. More
Good. Smaller dealership and most employees are friendly. Cecil, whom works in service, is by far the nicest, friendliest, and most helpful service desk per Smaller dealership and most employees are friendly. Cecil, whom works in service, is by far the nicest, friendliest, and most helpful service desk person I have encountered. He will try to accommodate the customer to the very best of his ability. My day is always better when he is at the dealership. He also gets things done right and in a timely manner. He takes great care of the customers! I just hope that the dealership takes great care of him. I rated the price as one because I have never paid for service as it has all been recall work. The one star on price is due to the high number of recalls and me having to sit around on a Saturday Morning about every other month to correct a recall. I say most employees are friendly because not all the employees are friendly. I have had two sales guys, during my first and second visits to the dealership, (which is the "set a precedence" visits), and they were both very rude. The one guy gave me and my vehicle very unfriendly glares and acted stuck up. The other guy talked to me in a disrespectful way, it was like if I wasn't going to buy a brand new vehicle from the lot he just wanted nothing to do with me and had no further intention on helping me. Cecil and a few others from service are the people that keep me coming back to the dealership. More
Experience Never again will I get a vehicle through this company. The hassle and multiple visit I had to do becuase they didn’t have everything in order. Worst e Never again will I get a vehicle through this company. The hassle and multiple visit I had to do becuase they didn’t have everything in order. Worst experience I’ve ever had buying a vehicle from a dealership More
Great customer business got us to buy a new car They went out of there way to help us out very nice people that work there car was great only place we found that went out of there way to get the car They went out of there way to help us out very nice people that work there car was great only place we found that went out of there way to get the car we wanted More
Ram truck Experience was great , new ownership really has changed dealership , no pressure , would recommend to anybody looking for a vehicle . Service dept did Experience was great , new ownership really has changed dealership , no pressure , would recommend to anybody looking for a vehicle . Service dept did great job with accessories and recall More
Lease I must say that cowboy Dodge has tremendously improved all the guys especially Tom gave me great service I’ll let them know what I wanted and they mad I must say that cowboy Dodge has tremendously improved all the guys especially Tom gave me great service I’ll let them know what I wanted and they made sure that what I got was what I wanted. I would send anyone to cowboy Dodge! Thank you very much. Tom you rock! More
Awesome We were treated great and with a lot of respect. We will definitely be dealing with them again in the future. The only problem we have is with parking We were treated great and with a lot of respect. We will definitely be dealing with them again in the future. The only problem we have is with parking, there’s not much room. More
Terrible experience I was told since this place had new ownership to give them a chance...worst mistake ever!! Couldn’t get to my Jeep right away so I was without a vehic I was told since this place had new ownership to give them a chance...worst mistake ever!! Couldn’t get to my Jeep right away so I was without a vehicle for awhile. Then was told if warranty didn’t cover the problem I would have to pay 135 for them just to look at it. Of course it wasn’t covered so I had to pay 160 for some reason when picking it up. Then was told it would be 3000 to fix it. My fiancé brought it home and ended up fixing it in 2 hours and cost 14.00 in parts. I will NEVER recommend this place to anyone!!! More
Amazing service I have always had an amazing experience with cowboy dodge. This visit was no different, I had a very big problem that the dealership in Laramie was un I have always had an amazing experience with cowboy dodge. This visit was no different, I had a very big problem that the dealership in Laramie was unwilling to submit to warranty. I fought with both snowy range dodge and Chrysler directly for about two weeks. Neither were willing to solve the issue. When I contacted Cowboy dodge they were extremely friendly and understanding. They made an appointment for my truck to get looked at and arranged a rental at no cost to me. After about a week my truck was fixed and I was out the door with everything covered under warranty. The only cost to myself was the oil change I asked them to do and the fuel in the rental. More
Graet sales staff Great sales staff. Stephen was very understanding and knows a lot about the vehicles. I drove several vehicles to find the right one. He worked with m Great sales staff. Stephen was very understanding and knows a lot about the vehicles. I drove several vehicles to find the right one. He worked with me and let me drive each one. More