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Covina Volkswagen - Service Center

Covina, CA

4.6
325 Reviews

325 Reviews of Covina Volkswagen - Service Center

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November 17, 2024

Helpful staff vey clean and organized service waiting area great communication Detailed information on the invoice More

by AK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Covina Volkswagen responded

Hi there, we appreciate your 5-star review of Covina VW. We’re delighted to hear that our staff was helpful and that you appreciated our clean and organized waiting area. It’s great to know the communication and detailed invoice met your expectations. Thanks for stopping by, we hope to see you again soon!

November 16, 2024

I bought the car from this dealership, and I felt comfortable with the sales people and the dealing process. Took it to my first service and car was ready within the time I was told it would be ready More

by saraviarobert6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Covina Volkswagen responded

Hello, thank you for this 5 star review of Covina Volkswagen. We’re so glad to hear that you felt comfortable with our sales team and the purchasing process. It’s great to know your first service visit also went smoothly and your car was ready as promised. We appreciate your feedback and look forward to continuing to provide excellent service in the future! Thanks for choosing Covina VW.

November 15, 2024

I am not surprised, I always expected that VW dealers were amazing. I have just confirmed that. Incredible service, they received the car immediately. Car was delivered on time and in perfect shape. More

by SOUTHLANDMOSILITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Covina Volkswagen responded

We’re thrilled to hear that we exceeded your expectations and delivered the incredible service you’ve come to expect from Volkswagen. It’s wonderful to know your car was received promptly and delivered on time in perfect condition. Your recommendation is greatly appreciated and if there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 12, 2024

Everybody was very friendly and corrected the issue with my car… Grateful for this wonderful dealership More

by jdwpraise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello, thank you so much for sharing this highly rated review of Covina Volkswagen. We’re so glad our team was able to resolve the issue with your car and that you felt welcomed. It’s always our goal to provide exceptional service, and we’re grateful to have earned your trust! Thank you for choosing Covina VW, and please don’t hesitate to reach out if there’s anything more we can assist you with in the future!

November 12, 2024

you guys did a great job with our 3 cars! great service as always and very professional More

by FRANIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello! We appreciate you sharing this recent review of Covina Volkswagen. We’re delighted to hear that you had a great experience with all three of your cars. Providing consistent, professional service is our top priority, and it’s rewarding to know we met your expectations. Thanks for choosing Covina Volkswagen, we look forward to your next visit!

November 05, 2024

Friendly. Knowledgeable. Trustworthy. Timely. They don't just tell you the details, they show you! More

by ASSATADANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello there! Thank you so much for this 5-star review of Covina Volkswagen! We're pleased to know that our team provided a friendly, knowledgeable, and trustworthy experience for you. We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Covina Volkswagen!

November 03, 2024

Service is amazing and Charles is very nice guy. He’s doing a good job all the time. More

by MELKADASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Nov 05, 2024 -

Covina Volkswagen responded

Hello, thank you for this recent 5-star review of Covina Volkswagen. We’re glad to hear that you had an amazing experience and that Charles consistently provides great service. We appreciate your kind words and look forward to serving you again in the future! Thanks for choosing Covina Volkswagen.

November 02, 2024

Manny took care of us and got our previous issues. Taken care of very happy with the outcome. Thank you very much Manny keep up the five star service. More

by SWYLIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Covina Volkswagen responded

Hello, thank you for this recent 5-star review of Covina Volkswagen! We’re delighted to hear that Manny provided five-star service and resolved the previous issues to your satisfaction. We’ll be sure to pass along your kind words to him. Thank you for choosing us, and we look forward to continuing to serve you!

November 01, 2024

Crisp clear communication Easy to connect and access information and schedule Very flexible in helping me More

by VIKENSAHAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles L
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Nov 05, 2024 -

Covina Volkswagen responded

Hi there! Thank you so much for the 5-star review of Covina Volkswagen. It's fantastic to hear everything went smoothly, and that our team could be so helpful. Thanks for trusting Covina Volkswagen, we are always here for you!

October 30, 2024

Fast, friendly service. See you in the future for all needs. Vw cars are the best. More

by EARLWDENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nouri Eldick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Covina Volkswagen responded

Hi there! Thank you so much for the 5-star review of Covina Volkswagen. It's great to hear we could provide fast and friendly service for you. Thanks for choosing Covina Volkswagen, we hope to see you again sometime soon!

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