Covina Volkswagen - Service Center
Covina, CA
263 Reviews of Covina Volkswagen - Service Center
Great Customer Service Always great customer service, also staff is always friendly, maintenance and work are always done in timely manner, they keep me informed on the prog Always great customer service, also staff is always friendly, maintenance and work are always done in timely manner, they keep me informed on the progress of the work, I really like that! More
Excellent and Caring Each time I visit from my reservation to completion the services offered were done timely and accurately .. they followed up afterwards also to ensure Each time I visit from my reservation to completion the services offered were done timely and accurately .. they followed up afterwards also to ensure the services worked out as expected .. More
Great Group I took may beetle in for service as a couple of items needed attention. This has to be the friendliest place I have ever dealt with. Nice profession I took may beetle in for service as a couple of items needed attention. This has to be the friendliest place I have ever dealt with. Nice professional and personable people and, yes, they took care of the issues. More
Amazing Customer Service This is my usual dealer that I go to for my service and every time I go the service is always consistent and amazing. The best thing about the service This is my usual dealer that I go to for my service and every time I go the service is always consistent and amazing. The best thing about the service is that they're always keeping you updated on the timing of your car being done and never recommending you services or extra charges that are unnecessary.. . More
Bozzani is best I've been going here for quite a few years now and feel like these guys are family and trustworthy.they are always on the ball and take care of all my I've been going here for quite a few years now and feel like these guys are family and trustworthy.they are always on the ball and take care of all my VW needs.Thanks guys! More
SUPERB service experience I've been a Bozzani customer since 2009. Best customer service experience so far. Coming back to this dealer due to horrendous experiences at McKenna I've been a Bozzani customer since 2009. Best customer service experience so far. Coming back to this dealer due to horrendous experiences at McKenna motors in Cerritos. Purchased my new car at McKenna because of inventory at the time, was the biggest mistake I've made putting my trust in the hands of their staff. Numerous instances of miscommunication and lack of professionalism with the younger staff. Lesson learned, I apologize for the rant. Bozzani will be where I go from now on. Service staff is extremely courteous and helpful. Made my appointment with Ruben Sandoval, took care of me right away! My car was ready within the hour and was even willing to drop me off at a local gym while I waited! Thank you Ruben for making me feel at home and welcomed at your dealership! Keep up the great work, this team is noteworthy due to their strive towards excellence in customer service and satisfaction. More
Great, timely, and convenient Went to Bozzani Volkswagen for service on my 2013 Jetta approximately 2 years ago after finding them online. I have never been more satisfied. The ser Went to Bozzani Volkswagen for service on my 2013 Jetta approximately 2 years ago after finding them online. I have never been more satisfied. The service is great, and the lobby is clean and comfortable. I am spoiled and refuse to go anywhere else. It's been a while now and I have yet to be disappointed. More
Great Service, Friendly Environment I went to Bozzani VW to have my first oil change on my 2015 Bug Convertible. Everyone working was very kind and accommodating, the service was efficie I went to Bozzani VW to have my first oil change on my 2015 Bug Convertible. Everyone working was very kind and accommodating, the service was efficient and thorough, and they returned my car to me clean and absolutely spotless. They also offer their own transportation in case you don't want to be stuck in the dealership while you wait, although their waiting area is very nice. Would definitely go back! More
Regular service review Brought in my VW Rabbit for its 120k recently, and another good service experience at Bozzani VW: professional, efficient, trustworthy. Thanks to Rub Brought in my VW Rabbit for its 120k recently, and another good service experience at Bozzani VW: professional, efficient, trustworthy. Thanks to Ruben & co, my Rabbit hops on. Vardis T. More
Excellent customer service! Very accommodating, excellent customer service and prompt estimate provided. Great price match. Would return and refer friends and family. Need to el Very accommodating, excellent customer service and prompt estimate provided. Great price match. Would return and refer friends and family. Need to elaborate a little more on service provided. More