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Covina Volkswagen - Service Center
Covina, CA
263 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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263 Reviews of Covina Volkswagen - Service Center
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March 10, 2017
Bozzani VW Dealer The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's re The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's reassuring that my car is dependable. More
by Robert32
Employees Worked With
Jesse Santos, Ruben Sandoval, Charles Liautaud
March 10, 2017
TDI Fix Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done with the car. More
by Richard Trujillo
Employees Worked With
Ruben Sandoval
January 12, 2017
Nice people around Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg editi Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg edition More
by Newbouy777
Employees Worked With
Rick Holguin, Jesse Santos, Glenn Turner
January 05, 2017
Great friendly service I had my Jetta worked on a few weeks ago and I was very happy with the service. They kept me fully informed and the service was done the same day. Gre I had my Jetta worked on a few weeks ago and I was very happy with the service. They kept me fully informed and the service was done the same day. Great service and friendly staff. Highly recommend. More
by Bhurtarte1975
Employees Worked With
Ruben Sandoval
January 05, 2017
LOVE BOZZANI VW I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done m I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done my homework on the car I wanted to puchase, right down to what each package offered in detail. I went to Bozzani first to get my feelers out. Everything went well, but I still wanted to see what other dealerships (I don't mess around when it comes to money; I knew what I wanted and how much I was willing to pay.) My next stop was another VW dealership. Let's just say I called them on their bluff uring the negotiation process. I don't know about you but I don't have time for BS! So, I went back to Bozzani to buy my car. Ever since then, I have always driven out of my way to have my car serviced at Bozzani. The employees are polite, professional, and honest--they've even told me when I don't need a particular service! Rick, Ruben, Charles, and Jesse truly are class acts! Not to mention their facility is always clean and comfortable whenever I wait on-site to have my car serviced. They also offer a complimentary shuttle service, which I've used several times. Bozzani is an overall top notch dealership! More
by acriley1001
Employees Worked With
Rick Holguin, Jesse Santos, Ruben Sandoval, Charles Liautaud
January 03, 2017
Great customer service! They are very efficient on taking care of my car and their customer service is GREAT! I recommend them and wouldn't go no where else. They are very efficient on taking care of my car and their customer service is GREAT! I recommend them and wouldn't go no where else. More
by prisramar74
Employees Worked With
Ruben Sandoval
December 08, 2016
I'm new to the VW club I recently purchased my VW from Bozzani, and love the car so much! I went in for my first oil change service and left headlight change. I was helped b I recently purchased my VW from Bozzani, and love the car so much! I went in for my first oil change service and left headlight change. I was helped by Charles and it went great. I was in and out within less then an hour. The location is great, there is a Starbucks, Jack n the Box even an IHOP within walking distance. So you can grab a bite to eat while waiting for your car. I took my daughter and they were sweet to her offering water and candy. I will def come back for future services. More
by mon03roe
Employees Worked With
Charles Liautaud
December 02, 2016
Over and beyond! Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Your products are quality as well as your staff and we are very grateful for the services you provide. Charles always is proactively assisting us beyond the call of duty and we as senior citizens do appreciate his kind assistance. Good job to all and we hope you all have a wonderful holiday season. More
by dbajet
Employees Worked With
Charles Liautaud
November 04, 2016
My Passat in for a recall Sometime n early October I took my Passat to ahve a recall performed after waiting for parts to be avaialbe. I am happy to say that when I called t Sometime n early October I took my Passat to ahve a recall performed after waiting for parts to be avaialbe. I am happy to say that when I called to ask if parts available to do this, the service department adviser schedule me in immediately without hesitation and delays. It did not take long for the repair. I was picked up by their curtsy shuttle later that day to go get may car. The Service Advisers are good people and very friendly. B More
by Ben
Employees Worked With
Jesse Santos, Ruben Sandoval
November 04, 2016
Great, timely service! I called a few days prior and made an appointment there at Bozzani. The morning I dropped the car, Ruben came out to greet me; very professional. I I called a few days prior and made an appointment there at Bozzani. The morning I dropped the car, Ruben came out to greet me; very professional. I informed him that I had my toddler with me and if they could kinda put a rush on my service at which he noted they would do their best. He also informed me of local eateries and the waiting area. After eating at a local eatery, we returned to the dealership and hung out in the waiting area, which happens to be very "Kid Friendly!" While waiting, my toddler and I were greeted multiple times by managers and asked if I was being taken care of; again, very professional. In short, they had my service completed under 2-hrs, in which they found an additional issue while servicing it and took care of it. And we were off and running. More
by Ron Salazar
Employees Worked With
Ruben Sandoval
