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Covina Volkswagen - Service Center

Covina, CA

4.6
312 Reviews

312 Reviews of Covina Volkswagen - Service Center

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February 26, 2025

Great customer service, Ruben is great and very professional. Fast and friendly staff, tha k you More

by RDDUKE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Mar 10, 2025 -

Covina Volkswagen responded

We truly appreciate your 5-star review! It's wonderful to hear that Ruben and the rest of our team at Covina Volkswagen provided you with excellent service. Thank you for your kind words. We look forward to serving you again!

February 25, 2025

Great experience with a warranty repair. Dropped car off and it was done in about an hour. More

by GAMBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review. It's great to hear you had a positive experience with your warranty repair at Covina Volkswagen. We're here for any future needs you might have. Thank you for choosing us!

February 23, 2025

Good, reliable service. I just get in front of the TV and watch something, at dealership, before you know it's time to go. More

by ahanimrod5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

Thank you for sharing your experience at Covina Volkswagen, we appreciate the 5-star review. We're glad to hear you enjoy our reliable service and comfortable waiting area. We look forward to assisting you again!

February 21, 2025

Very overpriced but average dealership service center prices, I guess. Not very wallet friendly. Charles is a nice advisor. More

by Agiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your feedback, Agiel. We're glad to hear that Charles was able to assist you in a friendly manner. At Covina Volkswagen, we strive to provide quality service at competitive prices. If you have any suggestions for improvements, feel free to share them with us. Thank you.

February 18, 2025

Great and attentive service writers. I have been a customer for over 9 years. My VW dealership of choice. More

by EMARTINEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 10, 2025 -

Covina Volkswagen responded

We truly value your long-term relationship with Covina Volkswagen. Thank you for recognizing our attentive service writers and for making us your VW dealership of choice. We look forward to serving you for many more years to come.

February 15, 2025

The service advisor is friendly. I will come back to Covina Volkswagen for future maintenance service. More

by CPDSCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your kind words about our service advisor at Covina Volkswagen. We're truly grateful for your trust in us and look forward to your next visit for maintenance service.

February 15, 2025

Charles provides excellent customer service! He’s professional, friendly and knowledgeable. When I bring my vehicle in for service I know Charles is going to take care of it for me. More

by ldmilliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and Charles
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review, ldmilliken! We're glad to hear that Charles delivered excellent customer service and showcased his knowledge. At Covina Volkswagen, we value your trust. We look forward to caring for your vehicle in the future.

February 13, 2025

Great service. Scheduling sufficient to my needs. Relatively economical. Quality of service meets my needs. Service Managers are the best More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

Thank you so much, Matt! We appreciate your acknowledgment of our efficient scheduling and economical services at Covina Volkswagen. Our service managers are indeed committed to quality service. We look forward to your next visit!

February 12, 2025

Ruben did a great job of addressing my vehicles issues and the car was ready as promised. More

by DANIELCARRASCO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 10, 2025 -

Covina Volkswagen responded

We truly appreciate your 5-star review, Daniel! It's great to hear that Ruben was able to assist with your vehicle's issues at Covina Volkswagen. We look forward to your next visit!

February 11, 2025

Ruben was extremely helpful and friendly and remembered that I needed a ride back to the shop. Great customer service More

by ANNABELMEDINA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Feb 13, 2025 -

Covina Volkswagen responded

Thank you for your kind words, Annabel! We're glad to know Ruben provided you with such helpful and friendly service at Covina Volkswagen. We appreciate your positive feedback and look forward to seeing you again!

Feb 13, 2025 -

Covina Volkswagen responded

Thank you for your kind words, Annabel! We're glad to know Ruben provided you with such helpful and friendly service at Covina Volkswagen. We appreciate your positive feedback and look forward to seeing you again!

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