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Covina Volkswagen - Service Center

Covina, CA

4.6
325 Reviews

325 Reviews of Covina Volkswagen - Service Center

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March 23, 2025

Charles was fantastic with me and very polite. The car was given to me every quick More

by ALBERTOCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Liautaud
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Mar 24, 2025 -

Covina Volkswagen responded

We're so grateful for your 5-star review, Alberto. Your feedback about Charles's fantastic service is much appreciated. We're pleased that the car handover was efficient. Please feel welcome to return to Covina Volkswagen anytime!

March 15, 2025

My car was due for a recall repair. I got a loaner while my car went to a safety recall. Staff was very attentive and understanding. More

by AARONPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review, Aaron. It's great to know the Covina Volkswagen team was attentive and understanding during your recall repair. We're here for any future needs, thank you for choosing us.

March 14, 2025

Straight forward and honest. Ruben took care of me. Will definitely go back to this dealership More

by CHANGYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben from service department
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Mar 16, 2025 -

Covina Volkswagen responded

We truly appreciate your 5-star review. It's wonderful to hear that Ruben provided you with an honest service at Covina Volkswagen. We look forward to welcoming you back in the future.

Apr 08, 2025 -

Covina Volkswagen responded

We truly appreciate your positive feedback. It's wonderful to hear that Ruben provided an honest and straightforward experience at Covina Volkswagen. We look forward to assisting you again in the future.

March 13, 2025

Charles an rubin been great for last 15 yrs Always helpfull keep my vw running good More

by PLEFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rubi an Charles service nobody I know still work thier
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Mar 15, 2025 -

Covina Volkswagen responded

We're sincerely grateful for your loyalty over the past 15 years! It's wonderful to hear that Charles and Rubin have been instrumental in keeping your VW in top shape. At Covina Volkswagen, we value your trust and look forward to serving you in the years to come.

Apr 08, 2025 -

Covina Volkswagen responded

We appreciate your continued trust in Covina Volkswagen. It's great to hear that Charles and Rubin have been helpful in keeping your VW running smoothly over the years. Looking forward to serving you in the future.

March 11, 2025

Friendly and professional agents . They have finished the services on my car on time and complete More

by FFFZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval - 5 stars
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Mar 14, 2025 -

Covina Volkswagen responded

Thank you for your positive feedback! We're glad to hear our team at Covina Volkswagen serviced your car efficiently and professionally. We appreciate your support and look forward to your next visit!

March 10, 2025

The service took several hours and the it was professional and friendly. Keep up the good job. Thank you! More

by complink11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Covina Volkswagen responded

We appreciate your 5-star feedback. At Covina Volkswagen, we strive to offer friendly and professional service. We're glad you had a good experience with us. Please come back anytime!

March 08, 2025

As always the service team is on point. I always a have a wonderful experience with Covina VW More

by PFINAN66
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 10, 2025 -

Covina Volkswagen responded

We're truly grateful for your kind words. We at Covina Volkswagen strive to provide exceptional service at all times. We're glad to hear that we've been able to deliver on this for you. Please don't hesitate to visit us again!

March 07, 2025

Super friendly employees who made the whole thing very easy. Would definitely recommend to others! More

by KIMFLORES7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

Thank you, Kim, for your kind feedback on our team at Covina Volkswagen. We're delighted to hear your experience was a breeze and we appreciate your recommendation. Come back anytime!

March 04, 2025

All are nice. The place is clean. I like the coffee as well. Charles is great! More

by KKNOX1
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review! It's wonderful to hear that you enjoyed our clean environment, coffee, and the service from Charles at Covina Volkswagen. We're grateful for your positive feedback and look forward to your next visit!

March 02, 2025

Took them 5 hours to do an oil change and I had set an appointment through the phone. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with any of these people
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Mar 04, 2025 -

Covina Volkswagen responded

We understand that your time is valuable and we're disappointed to hear that our services took longer than expected. When you have a moment, please give us a call or send us your contact information, we would like to learn more about what happened so we can address this appropriately with our team. Thank you and we look forward to hearing from you.

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