Covina Volkswagen - Service Center

Overall experience there was great, but after 2 days of maintenance my battery died and needed a jump, I wished I had been advised earlier. maintenance my battery died and needed a jump, I wished I had been advised earlier. More

My husband and I are always impressed by the friendliness and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and Ruben are always so friendly. They are very dedicated to their job and helping the customer. More

I've been dealing with Jesse Santos for over ten years and trust him to the fullest. He is friendly, honest, and tries very hard to please or explain what service work needs to be performed. Of all the and trust him to the fullest. He is friendly, honest, and tries very hard to please or explain what service work needs to be performed. Of all the Service Writers, Jesse is the one to select as your go to man. More

Reuben got my service written and started very quickly. He wrapped my regularly scheduled maintenance into the repairs and he got the work done as soon as possible. Price was painful, but not materially hi He wrapped my regularly scheduled maintenance into the repairs and he got the work done as soon as possible. Price was painful, but not materially higher than what I'd been charged at an independent mechanic. He communicated quickly and clearly. More

Pleasant and helpful people to deal with, great and prompt services rendered, always exceed my expectation. I recommend Bozzanni VW to everyone I know always! prompt services rendered, always exceed my expectation. I recommend Bozzanni VW to everyone I know always! More

Great service and friendly people. Our Tiguan had it's 40k mile service and it was done in a timely matter and we had a very good overall experience. As with anything the cost seemed a little high. We ta 40k mile service and it was done in a timely matter and we had a very good overall experience. As with anything the cost seemed a little high. We talked to some other friends with a Volkswagen and they take their vehicle to a certified Volkswagen Mechanic. And their 40k service was a lot less expensive. So I want to feel good about bring ours to the dealer, but if we can get the same service at a lesser cost we might go with that for our 50k. More

I took my Jetta for a scheduled maintenance visit. This was my first time at this dealer and I found the service appointment to be very smooth. The staff was very professional and promptly answered any que was my first time at this dealer and I found the service appointment to be very smooth. The staff was very professional and promptly answered any questions that came up. More

Friendly staff and clean environment wait area. I have Friendly staff and clean environment wait area. I have always felt very comfortable asking questions about my car and I am always given straight ans Friendly staff and clean environment wait area. I have always felt very comfortable asking questions about my car and I am always given straight answers. More

Charles is courteous and extremely helpful--always! He lets me know what to expect at the next service (such as tires will be needed adding cost) and he always accommodates my timing quirks and transporta lets me know what to expect at the next service (such as tires will be needed adding cost) and he always accommodates my timing quirks and transportation needs. Getting my car serviced here is not a pain to be avoided but a pleasant experience. More

Once again Bozzani showed me why I will be going back there when I get a new car. I had to have service done when a check engine light came on, on my Jetta. Reuben was nice and updated me on the status there when I get a new car. I had to have service done when a check engine light came on, on my Jetta. Reuben was nice and updated me on the status of my car to let me know it would take longer than expected because they found a related part that needed to be replaced. While I was killing time in the showroom, the sales manager Jerry Tomeo walked by and asked how I was doing and if I was there to buy another car. Not sure how he remembered that I had bought my Jetta there a year earlier and wasn't a new customer. When I am ready to get a new car, I will definitely be getting it at Bozzani. More