Covina Volkswagen

My experience at Bozzani was great, from the very beginning Wes was friendly and helpful with everything I needed. He didn't pressure me at any time through my whole experience in buying my used Jett beginning Wes was friendly and helpful with everything I needed. He didn't pressure me at any time through my whole experience in buying my used Jetta. The sales manager stopped by to make sure things were going well and he was also very nice. My only slight complaint is the finance guy who was new to the dealer did not check his facts and tried to sell me a warranty after understating the coverage of the certified warranty. However, when I asked he went and checked and corrected himself. I also went back with a problem and again Wes and this time the service department were very helpful again. More

Jesse is the man for service he is always willing to listen and helps me out with a smile. Samantha is great in sales, we ejoyed working with with her want I got my EOS. listen and helps me out with a smile. Samantha is great in sales, we ejoyed working with with her want I got my EOS. More

This was one of the best experiences i have had at a car dealership and my first visit to Bozzani. I was greeted by Edgar Calderon when i entered the showroom and he was very friendly and attentive. He was dealership and my first visit to Bozzani. I was greeted by Edgar Calderon when i entered the showroom and he was very friendly and attentive. He was extremely considerate and even had small talk with me. I felt appreciated as a customer. I test drove the 2012 Beetle and he showed me all the features....including the cool Fender sound system. I will definitely come again to purchase a car. this was a good experience. More

I first contacted Bozzani via Internet explaining my interest in the Volkswagen GTI. I received a response almost instantly from Rick Holguin, Internet and Fleet Manager and he sent me some of the cars interest in the Volkswagen GTI. I received a response almost instantly from Rick Holguin, Internet and Fleet Manager and he sent me some of the cars the dealership had on hand. He also arranged for a test drive via the Internet, so began my great relationship with Bozzani Volkswagen. My husband and I were greeted with a smiling face and generous smile. The attention and service we received from Rick and the Sales Manager Jerry Tomeo was unbelievable, I test drove the car, went over prices, got financing and all paperwork complete in less than 2 hours. Where else than Bozzani will you find service like that? Thank you for making my experience way beyond excellent! I would refer anyone to this dealership and their team. More

Samantha (sales) and Jerry (sales manager) were great to deal with. I had one little problem with my TDI and they both jumped through hoops to correct it. Customer service is easy when everything is perfe deal with. I had one little problem with my TDI and they both jumped through hoops to correct it. Customer service is easy when everything is perfect, but when it really shows is when there is a problem. My problem was small but their solution was wonderful. More

Edgar is an amazing salesmen. He greeted us in the lot with a friendly smile, and enthusiasm. You can tell that Edgar loves what he does. He did not try to sucker me into buying an expensive car that I di with a friendly smile, and enthusiasm. You can tell that Edgar loves what he does. He did not try to sucker me into buying an expensive car that I didn't need; he was VERY honest and straight-forward. I was looking at the VW Jetta GLI with him. He let me test drive this baby. I was surprised to hear him asking more questions about me than about making his sale. I came out of Bozanni with a better perspective on VW, and a new friend. I will come back again, and ONLY ask for Edgar. His quality of work exceeds any other sales consultants my friend and I have seen in the last few months. More

Salesman Edgar was very attentive, very friendly, and showed a lot of interest in selling us a car. Gave us good service, even though he was new to the dealer; outstanding service by other employees as w showed a lot of interest in selling us a car. Gave us good service, even though he was new to the dealer; outstanding service by other employees as well. More

I have purchased two vehicles with this dealer and would have to honestly say that this is the average satisfaction rating of the two visits...they of course have gotten better, but probably due to me bring have to honestly say that this is the average satisfaction rating of the two visits...they of course have gotten better, but probably due to me bringing them my service business as well as sales. I have visited 5 dealers in my somewhat local area and they are the friendliest by far. Highly recommended.<br><br>Thanks More